Service Uptime definition

Service Uptime means (total hours in calendar month - Excluded duration - Downtime duration) / (total hours in calendar month - Excluded duration ) x 100% = Service Uptime.
Service Uptime means (total hours in calendar month - unscheduled maintenance which causes unavailability - Priority 1 issue durations - scheduled maintenance - Excluded) / (Total hours in calendar month - scheduled maintenance - Excluded) X 100%.
Service Uptime means the total number of minutes in the calendar month minus the total number of minutes of Downtime in the calendar month, divided by the total number of minutes in the calendar month.

Examples of Service Uptime in a sentence

  • Upon request results of the medical examination will be made available to the prospective employee.

  • This Service Uptime refers to an access point on the EOD hosting provider’s backbone network.

  • The Service Uptime Service Credit for this Service is a flat 5% discount off the relevant circuit Monthly Recurring Charge (MRC) for the affected month.

  • In addition, the Service Uptime will not include scheduled maintenance or outages or disruptions attributable in whole or in part to force majeure events within the meaning of clause 20 of these TOS.

  • Uptime Percentage shall be calculated as follows: Uptime Percentage = (Uptime – Downtime) * 100 Uptime Percentage is calculated on the basis of the aggregate Service Uptime of all Users for the Services.


More Definitions of Service Uptime

Service Uptime means (total hours in calendar month - unscheduled maintenance which causes unavailability - Severity 1 issue durations - scheduled maintenance - Excluded) / (Total hours in calendar month - scheduled maintenance - Excluded) X 100%. InspireHUB will use commercially reasonable efforts to make sure your service is running with Service Uptime of 99% during any monthly billing cycle. Subject to the SLA Exclusions, if we do not meet the Service Commitment, you will be eligible to receive a Service Credit which will Service Credits are based on our calculations and are calculated as a percentage of the total charges due on your invoice for the monthly billing cycle in which the Unavailability occurred, applied proportionally to the Services that were Unavailable in accordance with the schedule below:
Service Uptime means when the Service is not suffering from a P1 or P2 (see the table in clause 10.1 of this Schedule) and the calculation is subject to clause 2.3 of this Schedule.
Service Uptime means when the Service is not suffering from a P1 or P2 (see the table in clause 10.1 of this Schedule
Service Uptime means the period of time during the Measurement Period (defined below) in which the Services are Available.
Service Uptime means of the Peak Hours or Non-Peak Hours, as applicable, the aggregate number of hours in any month during which the Application Server is actually available to process transactions initiated by End Users. Other definitions are provided in the body of this Agreement.
Service Uptime means the expected time SaaS will be in operation during the Reference Period.
Service Uptime means (total hours in calendar month - Downtime - Excluded) / (total hours in calendar month - Excluded) X 100%. “Solutions Provider” refers to any account that either performs services for customers using our Service or resells our Services to others.