Severity 2 Defect definition

Severity 2 Defect means a software failure that impacts revenue even though major functionality may be working. American Airlines, Inc. and Aircell LLC Confidential and Proprietary Information
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Severity 2 Defect means a Defect which causes a material impact on the use of the Licensed Programs or System including the unavailability of a material function or component or a material degradation in performance.
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Severity 2 Defect means a software failure that impacts revenue even though major functionality may be working.
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Examples of Severity 2 Defect in a sentence

  • The criteria AgileAssets utilizes in determining when to escalate a Severity 1 or Severity 2 Defect are as follows:  Severity 1 Defect – If not resolved within 16 hours and no material progress has been made, the issue is escalated within AgileAssets for additional action and resources as needed.

  • Severity 2 Defect within 96 hours of being notified by ICERS of the Defect.

  • Notwithstanding anything to the contrary herein, warranty service shall be performed during the Warranty Period within normal weekday business hours, with an average response time for Severity 1 Defects and Severity 2 Defect of two (2) hours, and not to exceed four (4) hours.

  • Severity 2 Defect Within four hours of being notified by ICERS of the Defect.


More Definitions of Severity 2 Defect

Severity 2 Defect means the condition which exists when the transmission system is partially inoperative but it is still usable by the customer. The inoperative portion of the licensed software severely restricts the customer's operations, but has a less critical effect than a Severity 1 Defect.
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Severity 2 Defect means an incident where the State’s use of a solution service element has stopped or is so severely impacted that the State personnel/Users cannot reasonably continue to work.
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Related to Severity 2 Defect

  • Severity 2 means the unavailability of an individual resource and redundant capability is not available or exhausted.

  • Latent Defect means a defect, inherently lying within the material or arising out of design deficiency, which do not manifest themselves and/or was not reasonably discoverable during Defect Liability period.

  • Major Defect means a condition that exists on a ground ambulance vehicle that requires the Department or the certificate holder to place the ground ambulance vehicle out-of-service.

  • Minor defect means a defect which is not a Major Defect.

  • Severity 1 means the unavailability of multiple service resources and redundant capability is not available or has been exhausted.

  • Severity means the dollar amount of losses on claims.

  • Nonconformance as used in this clause means a condition of any hardware, software, material, or service/workmanship in which one or more characteristics do not conform to requirements.

  • Construction defect means a deficiency in or a deficiency arising out of the design, specifications, surveying, planning, supervision, or observation of construction or construction of residential improvements that results from any of the following:

  • Nonconformity or “Nonconformities” means any failure or failures of the Software to conform to the requirements of this Contract, including any applicable Documentation.

  • Latent Defects means such defects caused by faulty designs, material or work-man- ship which cannot be detected during inspection, testing etc, based on the technology available for carrying out such tests.

  • Problem means an unknown underlying cause of one or more Incidents. It becomes a Known Error when the root cause is known and a temporary workaround or permanent alternative has been identified.

  • Title Defect means with respect to a Lease any lien, encumbrance, adverse claim, default, expiration, failure, defect in or objection to real property title, other than Permitted Encumbrances, that alone or in combination with other defects renders Sellers’ title to the Lease less than Defensible Title.

  • Document Defect As defined in Section 2.03(a).

  • Material Defect As defined in Section 2.02(c) hereof.

  • Environmental Defect means, with respect to any given Asset, a material violation of Environmental Laws in effect as of the Effective Time in the jurisdiction in which such Asset is located.

  • Outage has the meaning set forth in the CAISO Tariff.

  • Unconfirmed Servicing Defect With respect to any Reference Obligation, the existence of the following, as determined by Xxxxxxx Mac in its sole discretion, (a) there is a violation of the servicing guidelines and other requirements in the Xxxxxxx Mac Single Family Seller/Servicer Guide (the “Guide”, as modified by the terms of the related servicer’s contract, including any related terms of business (“TOBs”)); and (b) Xxxxxxx Mac has issued a notice of defect, repurchase letter or a repurchase alternative letter related to the servicing breach. For the avoidance of doubt, Reference Obligations with minor technical violations, which in each case Xxxxxxx Mac determines to be acceptable Reference Obligations, may not result in an Unconfirmed Servicing Defect.

  • Major Servicing Defect With respect to each Payment Date and any Reference Obligation for which Freddie Mac has determined the existence of an Unconfirmed Servicing Defect, the occurrence of any of the following: (a) the related servicer repurchased such Reference Obligation or made Freddie Mac whole resulting in a full recovery of losses incurred (“Make- Whole”) during the related Reporting Period; or (b) the party responsible for the representations and warranties and/or servicing obligations or liabilities with respect to the Reference Obligation becomes subject to a bankruptcy, an insolvency proceeding or a receivership. Reference Obligations covered under servicing settlements will not result in Major Servicing Defects.

  • Title Defects has the meaning set forth in Section 5.15(b).

  • Minor Servicing Defect With respect to each Payment Date and any Reference Obligation for which Freddie Mac has determined the existence of an Unconfirmed Servicing Defect, the occurrence of a remedy, other than by repurchase or Make-Whole that is mutually agreed upon by both Freddie Mac and the related servicer that results in a recovery of the damages sustained by Freddie Mac on such Reference Obligation as a result of the Unconfirmed Servicing Defect.

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Congenital Anomaly means a condition which is present since birth, and which is abnormal with reference to form, structure or position.

  • Nonconforming structure means a structure the size, dimension or location of which was lawful prior to the adoption, revision or amendment of a zoning ordinance, but which fails to conform to the requirements of the zoning district in which it is located by reasons of such adoption, revision or amendment.

  • Workaround means a temporary modification to or change in operating procedures for the Work that: (i) circumvents or effectively mitigates the adverse effects of a Defect so that the Work complies with and performs in accordance with the applicable Specifications and Documentation; (ii) does not require substantial reconfiguration of the Work or any reloading of data; and (iii) does not otherwise impose any requirements that would impede an end user’s efficient use of the Work.

  • Corrective Measure The contractor shall repair any deficiencies to meet the performance guideline within warranty period.