Severity 2 definition

Severity 2 means the unavailability of an individual resource and redundant capability is not available or exhausted.
Severity 2 means a high-impact business condition possibly endangering a production environment. The software may operate but is severely restricted.
Severity 2 means a problem with the Licensed Software that causes a serious disruption which cannot be solved (temporarily) by a Workaround.

Examples of Severity 2 in a sentence

  • Severity 2 (Severe): The production environment is severely degraded, impacting significant aspects of system operations.

  • Severity 3: Medium Any Incident affecting on-going service which is not deemed Severity 1 or Severity 2 Any Incident on a Production Supported System affecting a single user.

  • Out-of-hours and weekend hours only count for ‘Critical’ Severity 1 Incidents for Support Essentials or ‘Critical’ Severity 1 and ‘Urgent’ Severity 2 Incidents for Premier Support.

  • Severity 2: High A Production Supported System is available but all users are experiencing degraded service performance, which is impacting on Client’s business operations.


More Definitions of Severity 2

Severity 2 means the Cloud Service or Software is degraded or significant aspects of Your business operation are negatively impacted by unacceptable software performance. You and Cisco both will commit full-time resources during Standard Business Hours to resolve the situation.
Severity 2 means a Problem where a major function of the supported Licensed Product is unusable and significantly impacts MedQuist's ability to do business but MedQuist's can continue to perform its business as necessary.
Severity 2 means a problem with the Software or Hardware that causes a serious disruption which cannot be solved (temporarily) by a Workaround.
Severity 2. Client "temperature is rising"; there is potential risk of losing actual or future business.
Severity 2. Critical System or subsystem service interruption or degradation creating difficulty in the execution of a material function. Client acceptable workaround is available. Severity 3: Significant system or subsystem problems which prevent some material functions from meeting the Specifications. Some business operations are impaired, but the system and subsystems continue to function. Client acceptable workaround is available. Severity 4: Failure to perform in substantial accordance with the Documentation, but not a Severity 1-3 Error. Severity 5: Deliverable requests for hardware, software, manuals or services.
Severity 2. Outage means: • [*] [*] to respond to a report from Sprint of a Severity 2 Outage. [*] (communication via telephone call or conference bridge and follow- up email from Service Provider to confirm) [*]
Severity 2 means (i) production is degraded, impeding critical business processing and/or causing disruption to normal production work flow; (ii) development is down, disrupting critical development; or (iii) a Severity 3 problem has remained unresolved for [*].