Severity 2 issue definition

Severity 2 issue means an issue which causes a serious impairment to a critical feature of the Questionmark Perception application, but where overall functionality is not interrupted. Usually a workaround is available for this type of issue, but such is not always the case. Questionmark will resolve all Severity 2 issues as soon as possible.
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Severity 2 issue means an issue which causes a serious impairment to a critical feature of the Questionmark OnPremise Software, but where overall functionality is not interrupted. Usually a workaround is available for this type of issue, but such is not always the case. Questionmark will resolve all Severity 2 issues as soon as possible.
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Severity 2 issue means an issue which causes a serious impairment to a critical
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Examples of Severity 2 issue in a sentence

  • In these circumstances, the State will consider the associated Severity 2 issue resolved and the Contractor will establish a new issue at the State determined Severity for management and tracking.

  • If the Defect is a Severity 2 issue, SyncEzy will begin efforts to reproduce the problem no later than the opening of the next business day after receipt of the issue by Customer.

  • A Severity 2 issue is a high-impact problem that is causing sporadic or partial cluster outages or is consistently encountered by End Users with adverse impact to End User interaction with the file system.

  • If the Defect is a Severity 2 issue, Alchemy will begin efforts to reproduce the problem no later than the opening of the next Alchemy business day.

  • Escalation may be initiated for a Severity 1 or Severity 2 issue from either AgileAssets or Cusotmer via the escalation path provided by AgileAssets.

  • For a Severity 2 issue for any Subscription Services, Saba commits to Respond to the issue within one (1) hour and to Resolve the issue within twelve (12) hours after receiving a Customer Report.

  • Customer Response Commitment: Customer shall remain accessible by phone for trou- bleshooting from the time a Severity 2 issue is logged until such time as it is resolved.

  • AgileAssets’ escalation criteria for a Severity 1 or Severity 2 issue are as follows:  Severity 1 issue – If the issue has not resolved within one business day and provided no material progress has been made, the issue is escalated within AgileAssets for additional action and resources as needed.

  • In the event that Customer reports a Severity 2 issue, and Aviso does not (i) Respond within the defined Response time, or (ii) Resolve the issue within the defined Resolution time, Customer may request a Service Credit from Aviso.

  • If the Defect is a Severity 2 issue, Xxxxxx will begin efforts to reproduce the problem no later than the opening of the next business day after receipt of the issue by Customer.


More Definitions of Severity 2 issue

Severity 2 issue means an issue which causes a serious impairment to a critical feature of the Questionmark Perception application, but where overall functionality is not interrupted. Usually a workaround is
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Related to Severity 2 issue

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Clinical Trial means a Phase I Clinical Trial, Phase II Clinical Trial or Phase III Clinical Trial, or any post-approval human clinical trial, as applicable.

  • Endpoint means any Federal Reserve Bank, financial institution, local clearing house, courier or other entity or location for the delivery of cash letters or other presentment of Electronic Items or Substitute Checks.

  • Outage has the meaning set forth in the CAISO Tariff.

  • System Impact Study means an assessment by the Transmission Provider of (i) the adequacy of the Transmission System to accommodate a Completed Application, an Interconnection Request or an Upgrade Request, (ii) whether any additional costs may be incurred in order to provide such transmission service or to accommodate an Interconnection Request, and (iii) with respect to an Interconnection Request, an estimated date that an Interconnection Customer’s Customer Facility can be interconnected with the Transmission System and an estimate of the Interconnection Customer’s cost responsibility for the interconnection; and (iv) with respect to an Upgrade Request, the estimated cost of the requested system upgrades or expansion, or of the cost of the system upgrades or expansion, necessary to provide the requested incremental rights. System Protection Facilities: “System Protection Facilities” shall refer to the equipment required to protect (i) the Transmission System, other delivery systems and/or other generating systems connected to the Transmission System from faults or other electrical disturbance occurring at or on the Customer Facility, and (ii) the Customer Facility from faults or other electrical system disturbance occurring on the Transmission System or on other delivery systems and/or other generating systems to which the Transmission System is directly or indirectly connected. System Protection Facilities shall include such protective and regulating devices as are identified in the Applicable Technical Requirements and Standards or that are required by Applicable Laws and Regulations or other Applicable Standards, or as are otherwise necessary to protect personnel and equipment and to minimize deleterious effects to the Transmission System arising from the Customer Facility. Transmission Facilities: