Site Availability definition

Site Availability means the virtual communication link availability, expressed as a percentage, between a Location and a PE Router to which the CPE Router is connected, including Access Circuit and the part of service provider Network that provides connectivity for the Location.

Site Availability means the virtual communication link availability, expressed as a percentage, between a Location’s CPE CE Router and the PE Router. Site Availability includes the leased line or DSL Tail Circuit (as the case may be), Back-Up (if any), and the portion of the Orange Network that provides connectivity for the Location. The Site Availability Service Level does not apply to Business VPN Small Off-Net and the Business VPN Lite.

Site Availability means the virtual communication link availability, expressed as a percentage, between a Location and the Orange Node to which the managed Router CPE is connected.

Examples of Site Availability in a sentence

• The Site Availability Service Levels for the Business VPN Small, and Business VPN Corporate for Locations in Regions A, B, C, D and E are set forth Table 3 (Site Availability Service Levels for Regions A, B, C, D & E Locations) in Exhibit A to this Service Level Agreement so long as the Locations do not have Business VPN Lite Service.

• If the actual Site Availability is less than the Site Availability Service Level, then Customer will be entitled to receive a credit against the Qualifying Charge for the applicable Site Profile for the Location where the Outage occurred.

• If the actual time-to-repair exceeds 5 hours, then Customer will receive a cumulative maximum credit equal to 10% of the Qualifying Charges for the affected Service at the Location where the Outage occurred; provided, however, if Customer is entitled to receive any Service Level credit under Clause 1.3 (Service Levels for Site Availability) in connection with the same Outage, then Customer will only receive the greater of the credits due and owing to Customer under Clause 1.3 or this clause.

• Customer will not be entitled to any remedies set out in this SLA, and the Service Levels will not apply, if Customer does not purchase either (i) Service Select - Extended Service Delivery or (ii) Service Optimize with the Availability SLA option, Capacity Review option, and Guaranteed Time To Repair SLA option (as mentioned in Clause 1.3.1 (Site Availability), Clause 1.3.2 (Path Availability) and Clause 1.7.2 (5-Hour GTTR Conditions), respectively).

• All individuals listed on the Off Site Availability List will be employed pursuant to the terms of the collection agreement with the following exceptions: 1 All employees, including supervisory staff, will receive compensation at a 25% reduction of the established full wage rate in effect for the applicable classification.

More Definitions of Site Availability

Site Availability means the percentage calculated by dividing (a) the Site Uptime by (b) the difference between the total amount of clock time and the Scheduled Downtime actually used by HireVue, in a given Month.

Site Availability means the percentage of time in a Measurement Period the Customer’s Site on the network was available. Site Availability is calculated as: Total amount of minutes in a normalized month (30 days x 24 hours x 60 minutes) minus the total amount of validated Site Outage Time in minutes as measured by Sprint trouble tickets in the Measurement Period (not including maintenance windows, planned outages, or excludable events) divided by the total amount of minutes in a normalized month (as stated above) and multiplied by 100 (for the percentage).

Site Availability is defined as the ability to place and receive calls through Business Talk for a given Customer Location.

Site Availability means that Users at a Location can make and receive Voice Calls using the Business Talk.

Site Availability. The requirement for availability at an individual Site will not have been met by HP in the event two (2) or more Site Outages occur at single Site during the period of one (1) calendar month.

Site Availability means that the Location’s Edge Router(s) are able to establish IPSec tunnels using connections of Orange-supplied Underlay Connectivity and therefore they are able to communicate with other Edge Routers that are within the same VPN. Site Availability is expressed as a percentage. The Service at a Location is considered to be available if at least one IPSec tunnel at the Location is available.

Site Availability means the ability to place and receive calls through Business Talk for a given Customer Location. "Third Party Intervention" means intervention by any person not authorized by Orange.