Software Maintenance and Support Services definition

Software Maintenance and Support Services means any and all necessary Services to maintain and support the Vendor Software and SaaS Solution for the Vendor Software or SaaS Solution, as applicable, to perform in accordance with the Documentation, Agreement and Attachments as well as in accordance with the MASLs.
Sample 1Sample 2
Software Maintenance and Support Services means the Services specified in clause 4.2 of this Agreement.
Sample 1Sample 2
Software Maintenance and Support Services means those maintenance and support services specified in the Term Sheet and/or Service Level Agreement;
Sample 1

Examples of Software Maintenance and Support Services in a sentence

  • For the avoidance of doubt, Software Maintenance and Support Services provided by Vendor to Purchaser are Services.

  • The term of any Software Maintenance and Support Services shall continue for so long as Purchaser makes payment for such Services.

  • Vendor and Purchaser acknowledge and agree that no payment of Software Maintenance and Support Services fees shall be due until one (1) year from Product Acceptance of Vendor Software pursuant to Section 2 (Installation, Testing & Acceptance).

  • Vendor shall promptly provide Purchaser, without additional charge, all Upgrades and Updates to Vendor Software that are generally provided to Vendor’s customers: (a) for a Term License for the term of such license; and (b) for all other Vendor Software, while under warranty and during all periods where Purchaser has purchased Software Maintenance and Support Services.

  • As part of the Software Maintenance and Support Services, Vendor will provide Level 1 Support, Level 2 Support and Level 3 Support.

  • The discontinuance of payments for Software Maintenance and Support Services shall not constitute grounds for cancellation by Vendor of any license granted herein to use Vendor Software.

  • During the term of the SaaS Solution, Vendor shall provide to Purchaser at no additional charge: (a) the maintenance and support services necessary to correct any Errors in the SaaS Enabling Software in accordance with the MASL Exhibit; (b) all Updates and Upgrades and any maintenance and support Services required to implement Updates and Upgrades; and (c) any and all Software Maintenance and Support Services.

  • Vendor’s foregoing Software Maintenance and Support Services obligations shall apply to prior versions of the SaaS Enabling Software that are two (2) versions behind the then-current version.

  • Vendor’s foregoing Software Maintenance and Support Services obligations shall apply to prior versions of the Vendor Software that are two (2) versions behind the then-current version.

  • As specified in an Ordering Document and subject to the terms and conditions set forth in this On Premise Software Exhibit, Vendor shall provide: (a) the maintenance and support services necessary to correct any Errors in the Vendor Software in accordance with the MASL Exhibit; (b) all Updates and Upgrades, related Documentation, and any maintenance and support Services required to implement Updates and Upgrades; and (c) any and all Software Maintenance and Support Services.


More Definitions of Software Maintenance and Support Services

Software Maintenance and Support Services means maintenance and support services provided by HWG as part of the Cloud Services to STEPS Recipient pursuant to this Agreement as further defined below.
Sample 1
Software Maintenance and Support Services means Program support provided under Evolve's policies in effect on the date Software Maintenance and Support Services is ordered, subject to the payment by Customer of the applicable fees for such support and the last sentence of this section 1.8. A copy of Evolve's current policy for Software Maintenance and Support Services is attached as EXHIBIT B. Evolve reserves the right to alter such policies from time to time using its reasonable discretion so long as such alteration, taken as a whole, is no less favorable to Customer.
Sample 1

Related to Software Maintenance and Support Services

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Software Maintenance means the process of modifying software after delivery to correct faults, improve performance or other attributes, or adapt to a changed environment. (Reference ISO/IEC 14764:2006, as amended or superseded.) Software maintenance does not include any customization or configuration.

  • Maintenance and Support means updates, upgrades, patches, fixes, etc. and technical support provided for the Products and Services that Supplier is required to provide directly to DXC or a DXC Customer.

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Support and Maintenance Services means the support and maintenance services described in Section 1 of these Support Terms.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Maintenance Services means SAP’s then-current maintenance and/or support services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Support Services Policy means Elastic’s support services policy for a Product, as further described at a URL referenced in an applicable Addendum.

  • Computer software maintenance contract means a contract that obligates a seller of computer software to provide a customer with:

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • Routine maintenance means activities to keep an impervious surface as near as possible to its constructed condition. This includes ordinary maintenance activities, resurfacing paved areas, and exterior building changes or improvements which do not materially increase or concentrate stormwater runoff, or cause additional nonpoint source pollution.

  • Construction Phase Services means the coordination, implementation and execution of the Work required by this Agreement, which are further defined in Article 8.

  • Software Services means services that Customer provides to you that make available, display, run, access, or otherwise interact, directly or indirectly, with the Products. Customer must provide these services from data center(s) through the Internet, a telephone network or a private network, on a rental, subscription or services basis, whether or not Customer receives a fee. Software Services exclude any services involving installation of a Product directly on any End User device to permit an End User to interact with the Product.

  • Implementation Services has the meaning set forth in Section 2.1.

  • Community support services means services authorized,

  • Application Services means the hosted applications and related services as described in Exhibit A.

  • Data Services The Customer will receive a discount equal to 25% for the following Data Services: Access: Standard VBS2 Guide local loop charges for DS-1 Access and DS-3 Access Service.

  • Maintenance Schedule means a document which describes the specific scheduled maintenance tasks and their frequency of completion necessary for the safe operation of those aircraft to which it applies;

  • Planned Maintenance means any Maintenance BT has planned to do in advance.