Web Site Availability definition

Web Site Availability means the percentage of time over one (1) calendar month that the service was available and accessible to the public Internet.
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Web Site Availability means the percentage of a particular month (based on 24-hour days for the number of days in the subject month) that the content of customer’s Web site is available for access by third parties via HTTP and/or HTTPS, as measured by Distl. Distl will provide You with technical support for setup of your account, access basic site set and other related issues at no additional charge. Distl will not provide development-related support for web applications, scripts or components from third parties, scripts of installable applications from our Application Vault, or those developed by You. Business Hours: Ticket Support is available 24 hours a day [Excluding Public Holidays]. Phone support is available Monday to Friday from 8:30am to 5:00pm AWST [Excluding Public Holidays]. Distlʹs target response time to technical support requests is less than one hour. The response time depends on the complexity of the enquiry and current support request volumes. Non-Business Hours: Distl does not guarantee support outside of business hours. For critical issues, please email xxxx@xxxxx.xxx.xx and we will respond asap. Please note that any support outside of business hours for all Non-Critical issues, including subscriptions that have “extended support”, will incur a fee of $300 +GST per hour (minimum is one hour charge). Service Level Objective: Distl aims to achieve 100% Web Site Availability for all customers. Remedy: Except under the conditions mentioned in the next section below, if the Web Site Availability of customer’s Web site is less than 100%, Distl will issue a credit to You according to the following table: Total Downtime Credit Percentage 99.99% to 100% 0 to 44 minutes 0% 98% to 99.99% 44 mins to 14 hrs 53 mins 15% 95% to 97.99% 14 hrs 24 mins to 37 hrs 12 mins 25% 90% to 94.9% 37 hrs 13 mins to 74 hrs 24 mins 50% 89.99% or below more than 74 hrs 25 mins 100% The credit will be calculated based on the monthly service charge for the affected services. Distl will do its best to announce any scheduled maintenance at least 24 hours ahead of time to the customer. Distl reserves the right to perform emergency maintenance without any prior notification, should it be deemed necessary to protect and maintain the security and integrity of the Service. Customer shall not receive any credits under this SLA in connection with any failure or deficiency of Web Site Availability caused by or associated with:
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Web Site Availability means the percentage of a particular month (based on 24-hour days for the number of days in the subject month) that the content of a plan’ s Web Site is available for access by third parties via HTTP and HTTPS, as measured by Studio17 . Credit to be awarded 99. 5 – 100% 0% 98 – 99. 4% 10% 95 – 97 . 9% 25% 90 – 94. 9% 50% 89. 9% or below 100% SERVICE LEVEL AGREEMENT
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Examples of Web Site Availability in a sentence

  • These periods are not included in the Web Site Availability or Uptime calculations.

  • This Web Site Availability Service Level Agreement applies to YOU if YOU have ordered *any* hosting plans ("Service") and YOU are in good financial standing with Subhosting.

  • Contractor shall meet County Web Site Availability and performance targets and support Service Levels.

  • Objective: Speed Web Service aims to achieve 100% Web Site Availability for all customers.

  • As used herein, the term "Web Site Availability" means the approximate percentage (averaged at 730 hours for monthly contracts and 8760 hours for annual contracts) that the content of your Web site is available for access by third parties via HTTP and HTTPS, as measured by Technology Education Consulting and Research.

  • Except under the conditions mentioned in the next section below, if the Web Site Availability of customer's Web site is less than 100%, Provider will issue a credit to customer according to the following table: 99.9 to 100% 0 to 43.2 minutes 0% 98% to 99.8% 43.2 mins to 14 hrs 24 mins 10% 95% to 97.9% 14 hrs 24 minsto 36 hrs 25% 90% to 94.9% 36 hrs to 72 hrs 50% 89.9% or below more than 72 hrs 100% The credit will be calculated based on the monthly service charge for the affected Services.

  • Except under the conditions mentioned in the next section below, if the Web Site Availability of customer’s Web site is less than 100%, Provider will issue a credit to customer according to the following table: 99.9 to 100% 0 to 43.2 minutes 0% 98% to 99.8% 43.2 mins to14 hrs 24 mins 10% 95% to 97.9% 14 hrs 24 mins to 36 hrs 25% 90% to 94.9% 36 hrs to 72 hrs 50% 89.9% or below more than 72 hrs 100% The credit will be calculated based on the monthly service charge for the affected Services.

  • Report content shall include monthly metrics of Web Site Availability and Performance, Support Incidents, Security Breaches and System Capacity, Problems, Issues, and Risks.

  • Credit to your account shall be YOUR sole and exclusive remedy in the event that there is no Web Site Availability.

  • Credits are exclusive of any applicable taxes charged to customer or collected by Provider and are customer's sole and exclusive remedy with respect to any failure or deficiency in the Web Site Availability of customer's Web site.


More Definitions of Web Site Availability

Web Site Availability means the percentage of a particular month (based on 24-hour days for the number of days in the subject month) that the content of customer's Web site, mobile and non-mobile (if applicable), is available for access by third parties via Hypertext Transfer Protocol (HTTP) and HTTPS, as measured by Diadem Technologies. The Server Availability Service Level Agreement (SLA) applies to you (“Customer”) if you have ordered any of the following Linux, Windows Cloud VPS hosting account services from Diadem Technologies (the “Services”) and your account is current (i.e., not past due) with Diadem Technologies: ● Virtual Private Servers (Linux, Windows). ● Managed Private Servers (Linux, Windows).
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Web Site Availability means the percentage of time in a calendar month that the Service was available for access by third parties by HTTP (port 80) and/or HTTPS (port 443), as determined by Aussie Hosts' internal and external monitoring.
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Related to Web Site Availability

  • Service Availability The total number of minutes in a calendar quarter that the Tyler Software is capable of receiving, processing, and responding to requests, excluding maintenance windows, Client Error Incidents and Force Majeure.

  • System Availability for each System is calculated as follows:

  • Borrowing Base Availability means, at the time of any determination, an amount equal to the lesser of the Borrowing Base at such time and the aggregate amount of the Commitments at such time.

  • State Level Monitoring Cell means the body constituted by the State Government for the control and elimination of ragging in institutions within the jurisdiction of the State, established under a State Law or on the advice of the Central Government, as the case may be.

  • Baseline concentration means that ambient concentration level that exists in the baseline area at the time of the applicable minor source baseline date. A baseline concentration is determined for each pollutant for which a minor source baseline date is established and shall include the following:

  • Revolving Availability Period means the period from and including the Effective Date to but excluding the earlier of the Revolving Maturity Date and the date of termination of the Revolving Commitments.