Warranty conditions. 1. Machine purchased from one of its dealers or distributors authorized to import Miele products into the country of residence where it was also installed, or directly from the factory.
Warranty conditions. A warranty claim must be made by the customer within the warranty period. The customer can invoke the warranty by reporting defects in writing within the warranty period to the point of sale or the installer where the customer purchased Coram International products. For a warranty claim to be valid, the customer must provide proof of purchase (receipt or invoice) which clearly shows the purchase date. The date of submission of the complaint by the customer is decisive for the application of the above warranty. Shower cubicles, doors and walls that are damaged on delivery must not be installed, as this will void the warranty. In addition to the previous paragraph, a commercial customer can claim the warranty only if the following apply: • Installation was completed by a qualified installer or professional; • Maintenance of products has been carried out regularly and professionally, as described in the manual enclosed with the products; • The installation instructions have been observed. The customer cannot claim under the warranty if any of the following applies: • The products supplied by Coram International have not been used in accordance with their intended purpose; • It is a matter of normal wear and tear. It is a case of glass breakage and unavoidable wear, including any that has occurred with correct and intended use. The following parts are subject to unavoidable and natural wear: sealing strips, magnets, guides, wheels (for sliding doors) and Sealglas & ProCare coating. • Modifications have been made to the products supplied by Coram International. • There are imperfections or faults in a product to which changes, repairs, additions and/or replacements have been made without permission from Coram International and carried out by third parties. • Fragile parts such as glass are defective as a result of breakage(s). • It is a matter of excessive load or incorrect, improper or unintended use of the products. • It is a matter of deliberate damage or negligence. • Damage has been caused by lack of maintenance, incorrect maintenance or the use of incorrect cleaning agents (see clause VIII below). • Installation and assembly were not carried out in accordance with the instructions provided in the assembly, user and maintenance manuals, or non-original parts were used. • The damage has occurred during installation. • The damage has resulted from incorrect transport, unloading and storage (for example, horizontal transport or outdoor storage of products). •...
Warranty conditions. A warranty claim must be made by the customer within the warran- ty period. The customer can invoke the warranty by reporting defects in writing within the warranty period to the point of sale or the installer where the customer purchased the products from Coram Internati- onal. For a valid claim under the warranty, the customer must provi- de proof of purchase (receipt or invoice), clearly showing the date of purchase. The date of submission of the complaint by the customer is decisive for the applicability of the above warranty. In addition to the previous paragraph, the non-private customer can only claim the warranty if: - Installation was carried out by a competent installer or professional; - Maintenance of the products has been carried out regularly and professionally, as described in the manual enclosed with the products; - The installation and maintenance instructions have been observed. The customer can make no claim under the guarantee if: - The products supplied by Coram International have not been used as intended; - In case is of normal wear and tear; - Adjustments have been made to the products supplied by Coram International; - In case of excessive strain or incorrect, improper or unnatural use of the products; - In case of deliberate or negligent damage; - In case of damage caused by lack of maintenance, incorrect maintenance or use of the wrong cleaning products (see article V below); - Incorrect installation has been carried out or use has been made of parts of “foreign origin”; - Damage has occurred during installation; - In case of influenced by chemical/electrochemical substances or influence of electricity; - In case of damage caused by force majeure (including natural disasters); - The customer has not behaved as a good customer. Deviations to the delivered colour, wear resistance, structure, etc., which are acceptable from a technical point of view according to current, customary standards, or commercial use, exclude the right to guarantee.