Normal Hours This article defines what normal working hours will be and is a guarantee that employees will be paid for all of the time that they are required by management to remain on the job.
Extra Hours (i) (a) Any additional hours beyond base hours shall be offered in a fair and impartial manner among "A" list part-time employees in the classification and in the geographical location in which the additional hours are required. Each zone and bureau and One Yonge Street shall be considered separate geographical locations. A part-time employee who is scheduled to work additional hours beyond the base hours (under the terms of Article 7) and who does not work those hours due to sickness shall be paid for such hours under the application of the sick leave provisions under Article 13 and Clause (2405).
Shift Hours All shifts assigned by the Employer must conform with the following guidelines:
Service Hours The services shall be provided during the working hours and days as defined by the Contractor.
Core Hours (1) The default core hours for employees on Maxiflex schedules will be the 3 middle days of the employee’s tour of duty from 10 a.m. to 2 p.m., excluding a meal break.
Operating Hours Subject to Building Rules and Regulations and such security standards as Landlord may from time to time adopt, the Building shall be open to the public during the Building Operating Hours and the Premises shall be open to Tenant during hours other than Building Operating Hours.
Contact Hours The contact hour load for an eLearning course or section shall be equivalent to that for a face-to-face course.
Overtime Hours Except as otherwise provided in this section, all hours worked in excess of the established work day, before or after an employee's regular scheduled shift, or on any regularly scheduled day off, shall be considered overtime. All paid vacation time, paid holidays, paid sick leave, compensatory time off, and paid leaves of absence shall be considered as "time worked" for purposes of this Article. Part-time employees whose established work day is less than eight (8) hours shall not be considered to be working overtime until having completed eight (8) hours of work.
Support Hours 3.1. Standard Support Hours: Toll-free telephone support (0-000-000-0000 option #2) is available Monday thru Friday from 8:00 a.m. EST to 8:00 p.m. EST. After- hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling 0-000-000-0000, option #8.
Maximum Hours No employee shall be required to work more than twelve (12) hours per day, or for more than forty-eight (48) hours per week, unless mutually agreed otherwise by the Employer and the employee.
