Annoyance Calls. AT&T agrees to work cooperatively and jointly with CLEC in investigating annoyance/harassing calls to any CLEC customer where AT&T’s cooperation, services, unbundled network elements (including operational support systems), facilities or information are needed to resolve the annoyance/harassing call(s) to the CLEC customer. The AT&T Call Trace Center will handle requests received from CLEC personnel on behalf of CLEC customers. AT&T will provide service to CLEC customers on annoyance/harassing calls that is at parity with the level of service AT&T provides its own customers.
Annoyance Calls. SBC-AMERITECH agrees to work cooperatively and jointly with CLEC in investigating annoyance/harassing calls to the CLEC customer where SBC-AMERITECH’s cooperation, services, unbundled network elements (including operational support systems), facilities or information are needed to resolve the annoyance/harassing call(s) to the CLEC customer. The SBC-AMERITECH Annoyance Call Bureau will handle requests received from CLEC personnel on behalf of CLEC customers. SBC-AMERITECH will provide service to CLEC customers on annoyance/harassing calls that is at parity with the level of service SBC-AMERITECH provides its own customers.
Annoyance Calls. 6.1 BellSouth will continue to process calls made to the Annoyance Call Center and will advise AT&T when it is determined that annoyance calls are originated from one of its End User's locations. BellSouth shall be indemnified, defended and held harmless by AT&T and/or the End User against any claim, loss or damage arising from providing this information to AT&T. It is the responsibility of AT&T to take the corrective action necessary with its End Users who make annoying calls. Failure to do so will result in BellSouth’s disconnecting the End User’s service pursuant to Attachment 7 of this Agreement, incorporated herein by reference.
Annoyance Calls. 6.1 BellSouth will continue to process calls made to the annoyance call center and will advise TCG when it is determined that annoyance calls are originated from one of its end user's locations. BellSouth shall be indemnified, defended and held harmless by TCG and/or the end user against any claim, loss or damage arising from providing this information to TCG. It is the responsibility of TCG to take the corrective action necessary with its end users who make annoying calls. Failure to do so will result in BellSouth’s disconnecting the end user’s service pursuant to Attachment 6 of this Agreement, incorporated herein by this reference.
Annoyance Calls. SBC-AMERITECH agrees to work cooperatively and jointly with AT&T in investigating annoyance/harassing calls to the AT&T customer where SBC-AMERITECH’s cooperation, services, unbundled network elements (including operational support systems), facilities or information are needed to resolve the annoyance/harassing call(s) to the AT&T customer. The SBC-AMERITECH Annoyance Call Bureau will handle requests received from AT&T personnel on behalf of AT&T customers. SBC-AMERITECH will provide service to AT&T customers on annoyance/harassing calls that is at parity with the level of service SBC-AMERITECH provides its own customers.
Annoyance Calls. SBC agrees to work cooperatively and jointly with CLEC in investigating annoyance/harassing calls to the CLEC customer where SBC’s cooperation, services, unbundled network elements (including operational support systems), facilities or information are needed to resolve the annoyance/harassing call(s) to the CLEC customer. The SBC Annoyance Call Bureau will handle requests received from CLEC personnel on behalf of CLEC customers. SBC will provide service to CLEC customers on annoyance/harassing calls that is at parity with the level of service SBC provides its own customers.
