Assigned Technical Account Manager. XXXX will appoint a key technical account manager to act as single point of contact for Customer to address support requests to and provide direct contact details for this Assigned Technical Account Representative.
Assigned Technical Account Manager. SISW will appoint a key technical account manager to act as single point of contact for Customer to address support requests to and provide direct contact details for this Assigned Technical Account Representative.
Assigned Technical Account Manager. OVHcloud provides the Client with an assigned Technical Account Manager who is responsible for monitoring the Services provided to the Client under the Contract (“the Technical Account Manager”). The Technical Account Manager is not intended to replace the team in charge of Incident management as mentioned in article 3 above, which remains the first point of contact for the Client with regards to request and Incident management. OVHcloud cannot guarantee that the Client will keep the same Technical Account Manager for the entire duration of the Contract and reserves the right to substitute any other competent Technical Account Manager. In that case, and subject to exceptional circumstances preventing OVHcloud from doing so (such as illness or sudden departure), XXXxxxxx agrees to inform the Client within a reasonable time.
