Backup and Recovery – Client Data on a Server Sample Clauses

Backup and Recovery – Client Data on a Server. Supplier’s responsibilities for client data on a Server backup and recovery services include: (a) Assuming full responsibility for Gap’s Client Device system data that is stored on a Server backup, based upon Gap requirements, including * and * from the *. (b) Implementing and maintaining the Client Device data that is stored on a Server backup and recovery infrastructure solution in compliance with Gap technology architecture requirements and in accordance with Gap’s corporate standards and in accordance with the Procedures Manual. (c) Maintaining the Client Device data that is stored on a Server backup and recovery environment such that any Client Device can be backed up and restored in a timeframe acceptable to Gap, including keeping online versions of all backups for at least * after the backup is performed so that the majority of restorations are performed disk to disk, not from a tape backup. (This does not relieve Supplier of the obligation to also maintain off-site backups.) (d) Managing, maintaining and applying upgrades to Client Device data that is stored on a Server backup and recovery system Software tools as specified by Gap and in accordance with the Section 5 (Change Management) of Exhibit A.2 (Cross Functional Services). (e) Periodically, and not less frequently than once per *: (1) and (f) Providing * and * for Client Device data that is stored on a server backup and recovery as required by the Help Desk in response to Authorized User requests. * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. (g) Contacting Gap and/or Third Parties in accordance with Section 5 (Change Management) of Exhibit A.2 (Cross Functional Services) as necessary and working with them on Incident and Problem Resolution and support issues. (h) Creating, maintaining and providing Documentation to Gap as required for Gap to monitor Supplier’s compliance with backup and recovery requirements, including retention and storage requirements set forth in the Procedure Manual. (i) Performing Documentation control/update functions on all operational Documentation.
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Related to Backup and Recovery – Client Data on a Server

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