Before beginning the Grievance Procedure for any grievance involving the amount of rent due, the Tenant must pay the amount of rent due to a rent escrow account ("Rent Escrow Account"). The Tenant must continue to pay the amount of monthly rent due to the Rent Escrow Account until the Tenant’s complaint is resolved. Management will waive the requirement for an escrow deposit where necessary because of a financial hardship exemption or the effect of welfare benefits reduction, in Landlord’s reasonable discretion. Unless the Landlord waives the escrow requirement because of the Tenant’s financial hardship, the Tenant’s failure to make a payment to the Rent Escrow Account will terminate the Grievance Procedure.
Before beginning the Grievance Procedure for any grievance involving the amount of rent due, the Tenant must pay the amount of rent due to an escrow account. The Tenant must continue to pay the amount of monthly rent due to the escrow account until the Tenant’s complaint is resolved. Unless the Landlord waives the escrow requirement because of the Tenant’s financial hardship, the Tenant’s failure to make a payment to the escrow account will terminate the Grievance Procedure.
