Call Answer Sample Clauses

Call Answer. Timeliness The percentage of calls answered within a defined period of time (i.e., 80% of calls answered within 30 seconds) X X Expectation: 80% of calls answered 30 seconds or less. Performance Level: <80%- below expectation. 80%-90%: meets expectation. >90%: exceeds expectation
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Related to Call Answer

  • Call Outs a) Employees who have performed a regular shift and who respond to a request to return to work additional time shall be compensated as follows:

  • Call Out (a) With the exception of call-out, an employee who reports for work and on reporting to work finds no work available, shall be entitled to two (2) hours’ pay at their regular rate of pay. This payment shall not apply if, during the preceding workday, the Employer has notified the employee not to report for work on the day following. Notwithstanding the aforementioned, it shall be the intent of the Employer to notify an employee as to work assignments for the following day as soon as requirements are known.

  • Recall Notice Notice of Recall or available position may be made in person or by U.S. Mail, return receipt requested. It is the responsibility of each laid off employee notify the Sheriff of his/her current address.

  • NOTICE TO BUYER Do not sign this agreement before you read it or if it contains any blank spaces. This is a legal instrument. All pages of this contract are binding. Read both sides of all pages before signing. You are entitled to an exact copy of the agreement, school catalog, and any other papers you may sign, and are required to sign a statement acknowledging receipt of those.

  • Call Back Where employees are called back to work after having completed a regular shift, and prior to the commencement of their next regular shift, they shall receive a minimum of four (4) hours of work or four (4) hours pay at the rate of time and one-half (1-1/2) their regular hourly earnings. Superior provisions shall remain.

  • Recall and Repayment An employee hired from the Registry who is recalled by an institution and returns to work at that institution will repay relocation costs received from the institution that hired him or her in accordance with its relocation policies and practices for the position for which the registrant was hired.

  • Call-In A regular part-time or casual employee reporting to work at the call of the Employer for unscheduled work, except those on-call or on a call-back, shall be paid for all hours worked with a minimum of two (2) hours pay at their regular rate if the employee does not commence work, and a minimum of four (4) hours pay at the regular rate if the employee commences work.

  • Recall from Layoff Full-time and regular part-time nurses shall be recalled in the order of seniority unless otherwise agreed between the Hospital and the local Union, subject to the following provisions, provided that a nurse recalled is qualified to perform the available work:

  • Callback Regular employees called back to work on their regular time off shall receive a minimum of two hours overtime pay at the applicable rate.

  • Billing Instructions Enter name and mailing address of nominating Agency Finance Office for billing purposes.

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