Cancellation of Accepted Shifts and Refusals Sample Clauses

Cancellation of Accepted Shifts and Refusals. An accepted shift cannot be cancelled within 48 hours of its commencement time except in the event of illness, injury or emergency situation. If an accepted shift is cancelled more than twice in a calendar month, for any two consecutive calendar months except for illness, injury or emergency situations, without exceptional circumstances, the casual employee will be dropped to the bottom of the call-in list for the following month. (1) Refusals include: (i) not answering or returning a telephone call or text within four hours. (ii) not bidding on shifts which occur during periods of submitted availability (2) Refusals do not include: (i) not answering or returning a call or text provided the employee responded to the call or text within four hours. (ii) Refusing a shift due to illness or injury. (iii) Casual employees have the right to refuse one shift per month from their submitted availability. If a casual employee refuses six shifts they have submitted availability for within a five consecutive month period, on the sixth refusal, they will be placed at the bottom of the casual call-in list for the following month and may be subject to discipline up to and including termination.