Cardholder Service Matters Sample Clauses

Cardholder Service Matters. 1. Seller shall discontinue accepting applications for Accounts to be opened upon the earlier of sixty (60) days before the Conversion Date, or the launch of the Seller’s credit card program pursuant to the terms of the Joint Marketing Agreement, and in any case, pursuant to the timing established in Schedule B or, at Purchaser’s option, immediately upon Purchaser’s written notice to Seller. Should Seller receive any application for an Account after it has discontinued accepting applications, Seller shall forward such application to Purchaser for processing and simultaneously forward a letter to the applicant informing such applicant of the discontinuation of the Seller’s program and substitution of Purchaser’s program (which letter shall be in a standard form approved by Purchaser).
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Cardholder Service Matters. Seller agrees that: (i) any pre-compliance case, pre-arbitration case, incoming compliance case, or incoming arbitration case on the Accounts (all cases presented pursuant to National Association dispute and chargeback rules and procedures) that is received by Seller within the ten (10) day period prior to the Conversion Date for which the date the Seller must respond is after the Conversion Date shall be promptly forwarded to Purchaser for decisioning and processing; and (ii) without Purchaser’s consent, Seller shall not accept any resolution (i.e., that Seller or Cardholder will be liable) of any pre- compliance case, pre-arbitration case, incoming compliance case, or incoming arbitration case for which the date the Seller must respond is within the ten (10) day period prior to the Conversion Date.
Sample 1
Cardholder Service Matters. 1. Seller shall discontinue accepting applications for Accounts to be opened upon the earlier of sixty (60) days before the Conversion Date, or the launch of the Seller’s credit card program pursuant to the terms of the Joint Marketing Agreement, and in any case, pursuant to the timing established in Schedule B or, upon mutual agreement. Should Seller receive any application for an Account after it has discontinued accepting applications, Seller shall forward such application to Purchaser for processing and simultaneously forward a letter to the applicant informing such applicant of the discontinuation of the Seller’s program and substitution of Purchaser’s program (which letter shall be in a standard form approved by Purchaser).
Sample 1

Related to Cardholder Service Matters

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Transition Matters The Consultant shall render such ------------------ services to Purchaser as the Consultant and the President of the Purchaser (or his designee) shall mutually agree with respect to (i) Purchaser and Company business matters relating to the transition period prior to and following the Merger and (ii) integration of the business of the Company with the business of Purchaser.

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.

  • Shareholder Services Transfer Agent or its agent will investigate all inquiries from Shareholders of a Fund relating to Shareholder accounts and will respond to all communications from Shareholders and others relating to its duties hereunder and such other correspondence as may from time to time be mutually agreed upon between Transfer Agent and a Fund. Transfer Agent shall provide each Fund with reports concerning Shareholder inquires and the responses thereto by Transfer Agent, in such form and at such times as are agreed to by the Fund and Transfer Agent.

  • Service Managers All communications related to the delivery of the Services shall be coordinated through the respective Service Managers of GGP and Spinco. The initial Service Managers of GGP and Spinco shall be as set forth on the attachment hereto. SCHEDULE A-3 DEVELOPMENT

  • Routine Matters Custodian will, in general, attend to all routine and mechanical matters in connection with the sale, exchange, substitution, purchase, transfer, or other dealings with securities or other property of Fund except as may be otherwise provided in this Agreement or directed from time to time by the Board of Trustees of Fund.

  • Service Locations X.X. Xxxxxx maintains various operational/service centers and locations through the United States and foreign jurisdictions. The services provided under this Agreement may be provided from one or more such locations. X.X. Xxxxxx may change the operational/service centers and locations as it deems necessary or appropriate for its business concerns.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Customer Accounts The Bank agrees to establish and maintain the following accounts ("Accounts"):

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