Common use of Casual Call-In Clause in Contracts

Casual Call-In. 1. The Employer shall consider residence/work unit seniority in the call in of casual employees. Casual employees who are registered to work in the job classification and department where the work is required to be done shall be called in order of residence/work unit seniority. 2. A casual employee shall be entitled to register for work in any job classification in any department at one residence for which they have the qualifications to perform. 3. The Departments shall be defined as Housekeeping Department, Food Services Department, Building Services Department, Recreational Services Department, Marketing Department, Administration Department and Nursing Department. 4. Casual employees registered for casual work shall notify the Employer one (1) pay period in advance of the dates and times they will be available to work in the upcoming two (2) pay periods (the schedule of pay period dates will be posted in the work site). The Employer shall be obliged to call a casual employee only for those days on which the employee is available. 5. Casual employees registered for casual work shall notify the Employer of the times of 'unavailability due to sickness or vacation during which time Clause 4 herein shall not apply. 6. Casual employees who accept an assignment shall be deemed to have the same obligation to fulfill the assignment as a regular employee. 7. Casual employees who are called in by the Employer and report for work shall be paid a minimum of four (4) hours at the applicable rate of pay. 8. Casual employees have the right of refusal of two (2) calls during a pay period. Casual employees who refuse five (5) calls in a six (6) consecutive pay periods may have their names removed from the call-in list. 9. In order to facilitate the development of skills and orientation of newly hired casual employees, the Employer may at its discretion, assign ten (10) shifts to the new employee in the first three (3) months of employment before available shifts are offered to other employees on the casual call-in list. All shifts worked within that period shall count towards the 10-shift maximum. 10. The manner in which casual employees shall be called to work shall be as follows: 1. One (1) call shall be eight (8) rings duration. All calls shall be recorded in the log books showing the signature of the person making the phone call, the employee called, the position they are being called to fill, the time the call was made, whether the employee accepts, declines, or fails to answer the telephone. In the event of a dispute, the Union shall have access to the log books and be provided with photocopies if so requested. 2. In the event the casual employee uses a telephone answering machine, cellular phone or text message (by mutual agreement), the Employer is obligated to leave a message to return the phone call or text within five (5) minutes. If the employee does not return the call within the five (5) minutes, the Employer may proceed as if they were unable to make contact with the employee. Where the casual employee is on shift, the Employer will contact them in person. 3. In the event of a busy signal, the Employer shall telephone the employee once again after two (2) minutes. If the telephone is still busy, the next employee on the call-in shall be called. 11. The call-in process for casual shifts, which are known two

Casual Call-In. 1. The Employer shall consider residence/work unit seniority in the call call-in of casual employees. Casual employees who are registered to work in the job classification and department where the work is required to be done shall be called in order of residence/work unit seniority. 2. A casual employee shall be entitled to register for work in any job classification in any one department at one residence for which they have the qualifications to perform. 3. The Departments shall be defined as Housekeeping Department, Food Services Department, Building Services Department, Recreational Services Department, Marketing Department, Administration Department and Nursing Department. 4. Casual employees registered for casual work shall notify the Employer one (1) pay period in advance of the dates date and times they will be available to work in the upcoming two (2) pay periods (the schedule of pay period dates will be posted in the work site). The Employer shall be obliged to call a casual employee only for those days on which the employee is available. 5. Casual employees who are registered for casual work shall notify the Employer of the times of 'unavailability due to sickness or vacation vacation, during which time times Clause 4 herein shall not apply. 6. Casual employees who accept an assignment shall be deemed to have the same obligation to fulfill the assignment assignments as a regular employee. 7. Casual employees who are called in by the Employer and report for work shall be paid a minimum of four (4) hours at the applicable rate of pay. 8. Casual When calls are made by the Employer for casual employees have to report to work, the right acceptance of such work shall be at the employees’ discretion. Where a casual employee has not accepted such work for a period longer than three (3) months, the employer and the Union shall meet to discuss the bone fides of the refusal and continued employment of the employee. Where there is no bone fide reason for the refusal of two work and a further three (23) calls during a pay period. Casual employees who refuse five (5) calls in a six (6) consecutive pay periods may have their names removed months has elapsed without any shifts worked by the employee, the casual employee will be deleted from the call-casual call in list. 9. In order to facilitate the development of skills and orientation of newly hired casual employees, the Employer may may, at its discretion, assign ten four (104) shifts each month to the new employee in employee, for the first three (3) months of employment employment, before available shifts are offered to other employees on the casual call-in list. All shifts worked within that period shall count towards the 10-shift maximum. 10. The manner in which casual employees shall be called to work shall be as follows: 1. One (a) One (1) call shall be of eight (8) rings duration. All calls shall be recorded in the log books showing the signature of the person making the phone call, the employee called, the position they are being called to fill, the time the call was made, whether the employee accepts, declines, or fails to answer the telephone. In the event of a dispute, the Union shall have access to the log books and be provided with photocopies if so requestedbooks. 2. (b) In the event that the casual employee uses a telephone answering machine, cellular phone machine or text message (by mutual agreement)a pager, the Employer is obligated to leave a message to return the phone call or text within five (5) minutes. If the employee does not return the phone call within the five (5) minutes, the Employer may proceed process as if they were unable to make contact with the employee. Where the casual employee is on shift, the Employer will contact them in person. 3. (c) In the event of a busy signal, the Employer shall telephone the employee once again after two (2) minutes. If the telephone is still busy, the next employee on the call-in list shall be called. 11. The Regular part-time employees may register for casual work. Regular part-time employees will be assigned such casual work in accordance with the following: (a) for casual assignments of four (4) shifts or less, a part- time employee shall be deemed unable to work the casual assignment when the regular schedule of the part time employee conflicts with the casual assignments. (b) for casual assignments of five (5) shifts or more, the senior part-time employee within the department shall be offered the casual assignment. If the senior part- time employee accepts the casual assignment, the schedule of the senior part-time employee will be changed. No further schedule changes shall be made and any shifts left vacant by the assignment of the senior part- time employee shall be filled through the regular call-in process procedure. (c) Casual assignments arising pursuant to Clause (a) above will be offered to employees on the departmental call-in list in order of seniority. 12. Accumulated sick leave credits may be used by regular part-time employees who become sick during a casual work assignment. The use of sick leave credits under these circumstances is limited to the current casual assignment and is not applicable to any casual assignments which the employee has not commenced. 13. A block of shifts is defined as the shifts between regular days off, or where mutually agreed, any combination of shifts. 14. There shall be a minimum of eight (8) consecutive hours off duty for a casual shiftsemployee. Housekeeper / Laundry Aide / Janitor Start 21.61 22.04 22.48 22.93 23.22 23.51 1,950 hrs. 22.24 22.68 23.13 23.59 23.88 24.18 Cook Start 22.37 22.82 23.28 23.75 24.05 24.35 487.5* hrs. 23.69 24.16 24.64 25.13 25.44 25.76 1,950 hrs. 25.02 25.52 26.03 26.55 26.88 27.22 Chef Supervisor Start 24.85 25.35 25.86 26.38 26.71 27.04 1,950 hrs. 25.54 26.05 26.57 27.10 27.44 27.78 Prep Cook Start 21.58 22.01 22.45 22.90 23.19 23.48 1,950 hrs. 22.28 22.73 23.18 23.64 23.94 24.24 Maître D' Start 22.60 23.05 23.51 23.98 24.28 24.58 1,950 hrs. 23.22 23.68 24.15 24.63 24.94 25.25 Food Services Supervisor Start 22.60 23.05 23.51 23.98 24.28 24.58 1,950 hrs. 23.22 23.68 24.15 24.63 24.94 25.25 Hostess Start 21.26 21.69 22.12 22.56 22.84 23.13 450 hrs. 22.01 22.45 22.90 23.36 23.65 23.95 1,950 hrs. 22.75 23.21 23.67 24.14 24.44 24.75 Wait Staff Start 21.61 22.04 22.48 22.93 23.22 23.51 1,950 hrs. 22.24 22.68 23.13 23.59 23.88 24.18 Dishwasher Start 19.88 20.28 20.69 21.10 21.36 21.63 1,950 hrs. 20.50 20.91 21.33 21.76 22.03 22.31 Receptionist / Clerk Start 21.27 21.70 22.13 22.57 22.85 23.14 487.5 hrs. 22.02 22.46 22.91 23.37 23.66 23.96 1,950 hrs. 22.76 23.22 23.68 24.15 24.45 24.76 Recreation Assistant Start 22.37 22.82 23.28 23.75 24.05 24.35 487.5 hrs. 23.00 23.46 23.93 24.41 24.72 25.03 1,950 hrs. 23.62 24.09 24.57 25.06 25.37 25.69 Care Aide Start 22.87 23.33 23.80 24.28 24.58 24.89 487.5 hrs. 23.51 23.98 24.46 24.95 25.26 25.58 1,950 hrs. 24.11 24.59 25.08 25.58 25.90 26.22 LPN Start 24.60 25.09 25.59 26.10 26.43 26.76 487.5 hrs. 25.63 26.14 26.66 27.19 27.53 27.87 1,950 hrs. 26.65 27.18 27.72 28.27 28.62 28.98 * Effective January 1, 2022 increment step changes to 487.5 hours. Registered Nurses Step 1 33.97 34.65 35.34 36.05 36.50 37.96 Step 2 35.23 35.93 36.65 37.38 37.85 38.32 Step 3 36.51 37.24 37.98 38.74 39.22 39.71 Step 4 37.78 38.54 39.31 40.10 40.60 41.11 Step 5 39.04 39.82 40.62 41.43 41.95 42.47 Step 6 40.30 41.11 41.93 42.77 43.30 43.84 Step 7 41.64 42.47 43.32 44.19 44.74 45.30 Step 8 42.87 43.73 44.60 45.49 46.06 46.64 Step 9 44.42 45.31 46.22 47.14 47.73 48.33 The parties agree that, subject to availability as determined by the Employer, parking shall be provided free of charge to staff. Xxxx Xxxxxxxx Xxxxx X. Xxxxxxx HEU Negotiator Director, Labour and Employment BCNU Senior Labour Relations Officer – Independent Bargaining The practice of providing meal tickets will continue. The charge for such tickets shall be 50% of that which is charged to guests. Xxxx Xxxxxxxx Xxxxx X. Xxxxxxx HEU Negotiator Director, Labour and Employment BCNU Senior Labour Relations Officer – Independent Bargaining If the Employer has a need for employees to be on-call, the Employer will meet with the Union to negotiate language and compensation prior to employees being placed on call. Should the parties not agree to on-call provisions, the matter will be referred to Arbitration by either party, within thirty (30) calendar days of discussion breaking down. Xxxx Xxxxxxxx Xxxxx X. Xxxxxxx HEU Negotiator Director, Labour and Employment BCNU Senior Labour Relations Officer – Independent Bargaining In the event that an individual employee or a group of employees have a workload concern, the matter will be addressed as follows: a) At the time the workload issue occurs, discuss the issue with the Employer to develop strategies to meet resident care needs using current resources. (Includes using Casuals and OT if pre-approved) If necessary, using established lines of communication, seek immediate assistance from an individual(s) identified by the Employer who has responsibility for timely resolution of workload issues. Managers in charge PM shift Care: Director of Health and Wellness Reception: Assistant Executive Director Kitchen: Director of Culinary Services Building Issues: Director of Environmental Services Manager in Charge of Night Shift: Director of Health and Wellness Care: Director of Health and Wellness Reception: Assistant Executive Director Kitchen: Director of Culinary Services Building Issues: Director of Environmental Services b) Failing resolution at the time of occurrence of the workload issue, the workload concern(s) will be reduced to writing using the attached standardized form and addressed at the next scheduled labour/management meeting. c) Failing resolution at Labour management, the issue can be referred to the grievance process. d) Failing resolution, the issue can be referred to Industry Troubleshooter/Grievance Mediator who can make recommendations for resolution. Xxxx Xxxxxxxx Xxxxx X. Xxxxxxx HEU Negotiator Director, Labour and Employment BCNU Senior Labour Relations Officer – Independent Bargaining HCN – REVERA LESSEE (HOLLYBURN HOUSE) LP OPERATING AS HOLLYBURN HOUSE The Parties agree that the manual lifting of a resident jeopardizes the health and safety of both the resident and the employee and, as such, is absolutely prohibited. The Employer will establish, through both policy and procedure, the appropriate measures that employees must utilize when operating a mechanical device to lift or transfer a resident. The Employer shall ensure the provision of appropriate equipment suitable for lifting or transferring a resident in a safe manner. Where applicable, the Parties agree that two (2) trained employees will always directly participate in the operation of the mechanical device to lift or transfer a resident. Xxxx Xxxxxxxx Xxxxx X. Xxxxxxx HEU Negotiator Director, Labour and Employment BCNU Senior Labour Relations Officer – Independent Bargaining The purpose of this summary is to outline the benefits for which you are known twoeligible. The information below is a summary of the provisions of the Group Contract. In the event of a discrepancy between this summary and the Group Contract, the terms of the Group Contract will apply.

Casual Call-In. 1. The Employer shall consider residence/work unit seniority in the call call-in of casual employees. Casual employees who are registered to work in the job classification and department where the work is required to be done shall be called in order of residence/work unit seniority. 2. A casual employee shall be entitled to register for work in any job classification in any one department at one residence for which they have he/she has the qualifications to perform. 3. The Departments shall be defined as Housekeeping Department, Food Services Department, Building Services Department, Recreational Services Department, Marketing Department, Administration Department and Nursing Department. 4. Casual employees registered for casual work shall notify the Employer one (1) pay period in advance of the dates date and times they will be available to work in the upcoming two (2) pay periods (the schedule of pay period dates will be posted in the work site). The Employer shall be obliged to call a casual employee only for those days on which the employee is available. 5. Casual employees who are registered for casual work shall notify the Employer of the times of 'unavailability due to sickness or vacation vacation, during which time times Clause 4 herein shall not apply. 6. Casual employees who accept an assignment shall be deemed to have the same obligation to fulfill the assignment assignments as a regular employee. 7. Casual employees who are called in by the Employer and report for work shall be paid a minimum of four (4) hours at the applicable rate of pay. 8. Casual When calls are made by the Employer for casual employees have to report to work, the right acceptance of such work shall be at the employees’ discretion. Where a casual employee has not accepted such work for a period longer than three (3) months, the employer and the Union shall meet to discuss the bone fides of the refusal and continued employment of the employee. Where there is no bone fide reason for the refusal of two work and a further three (23) calls during a pay period. Casual employees who refuse five (5) calls in a six (6) consecutive pay periods may have their names removed months has elapsed without any shifts worked by the employee, the casual employee will be deleted from the call-casual call in list. 9. In order to facilitate the development of skills and orientation of newly hired casual employees, the Employer may may, at its discretion, assign ten four (104) shifts each month to the new employee in employee, for the first three (3) months of employment employment, before available shifts are offered to other employees on the casual call-in list. All shifts worked within that period shall count towards the 10-shift maximum. 10. The manner in which casual employees shall be called to work shall be as follows: 1. One (a) One (1) call shall be of eight (8) rings duration. All calls shall be recorded in the log books showing the signature of the person making the phone call, the employee called, the position they are being called to fill, the time the call was made, whether the employee accepts, declines, or fails to answer the telephone. In the event of a dispute, the Union shall have access to the log books and be provided with photocopies if so requestedbooks. 2. (b) In the event that the casual employee uses a telephone answering machine, cellular phone machine or text message (by mutual agreement)a pager, the Employer is obligated to leave a message to return the phone call or text within five (5) minutes. If the employee does not return the phone call within the five (5) minutes, the Employer may proceed process as if they were unable to make contact with the employee. Where the casual employee is on shift, the Employer will contact them in person. 3. (c) In the event of a busy signal, the Employer shall telephone the employee once again after two (2) minutes. If the telephone is still busy, the next employee on the call-in list shall be called. 11. The Regular part-time employees may register for casual work. Regular part-time employees will be assigned such casual work in accordance with the following: (a) for casual assignments of four (4) shifts or less, a part- time employee shall be deemed unable to work the casual assignment when the regular schedule of the part time employee conflicts with the casual assignments. (b) for casual assignments of five (5) shifts or more, the senior part-time employee within the department shall be offered the casual assignment. If the senior part- time employee accepts the casual assignment, the schedule of the senior part-time employee will be changed. No further schedule changes shall be made and any shifts left vacant by the assignment of the senior part- time employee shall be filled through the regular call-in process procedure. (c) Casual assignments arising pursuant to Clause (a) above will be offered to employees on the departmental call in list in order of seniority. 12. Accumulated sick leave credits may be used by regular part-time employees who become sick during a casual work assignment. The use of sick leave credits under these circumstances is limited to the current casual assignment and is not applicable to any casual assignments which the employee has not commenced. 13. A block of shifts is defined as the shifts between regular days off, or where mutually agreed, any combination of shifts. 14. There shall be a minimum of eight (8) consecutive hours off duty for a casual shiftsemployee. BCNU Negotiator Regional Director, Labour Relations HEU Negotiator Care Aide Start $ 22.31 $ 22.64 $ 22.87 450 hrs $ 22.93 $ 23.27 $ 23.51 1950 hrs $ 23.52 $ 23.87 $ 24.11 Recreation Start $ 21.82 $ 22.15 $ 22.37 Assistant 450 hrs $ 22.44 $ 22.78 $ 23.00 1950 hrs $ 23.04 $ 23.39 $ 23.62 Housekeeper Start $ 21.08 $ 21.40 $ 21.61 /Laundry Aid/Janitor 1950 hrs $ 21.69 $ 22.02 $ 22.24 Xxxx Start $ 21.82 $ 22.15 $ 22.37 450 hrs $ 23.11 $ 23.46 $ 23.69 1950 hrs $ 24.41 $ 24.78 $ 25.02 Chef Start $ 24.24 $ 24.60 $ 24.85 Supervisor 1950 hrs $ 24.91 $ 25.28 $ 25.54 Prep Xxxx Start $ 21.05 $ 21.37 $ 21.58 1950 hrs $ 21.73 $ 22.06 $ 22.28 Maitre D' Start $ 22.05 $ 22.38 $ 22.60 1950 hrs $ 22.65 $ 22.99 $ 23.22 Food Services Start $ 22.05 $ 22.38 $ 22.60 Supervisor 1950 hrs $ 22.65 $ 22.99 $ 23.22 Hostess Start $ 20.74 $ 21.05 $ 21.26 450 hrs $ 21.47 $ 21.79 $ 22.01 1950 hrs $ 22.19 $ 22.52 $ 22.75 Wait Staff Start $ 21.08 $ 21.40 $ 21.61 1950 hrs $ 21.69 $ 22.02 $ 22.24 Dishwasher Start $ 19.39 $ 19.68 $ 19.88 1950 hrs $ 20.00 $ 20.30 $ 20.50 Receptionist/ Start $ 20.75 $ 21.06 $ 21.27 Clerk 450 hrs $ 21.48 $ 21.80 $ 22.02 1950 hrs $ 22.20 $ 22.53 $ 22.76 LPN Start $ 24.00 $ 24.36 $ 24.60 450 hrs $ 25.00 $ 25.38 $ 25.63 1950 hrs $ 26.00 $ 26.39 $ 26.65 Effective March 1, 2016: lump sum payment = 1.25% of hours paid between March 1, 2016 to February 28, 2017 for employees employed as of the date of ratification. Registered Step 1 $ 33.14 $ 33.64 $ 33.97 Nurses Step 2 $ 34.37 $ 34.89 $ 35.23 Step 3 $ 35.61 $ 36.14 $ 36.51 Step 4 $ 36.85 $ 37.40 $ 37.78 Step 5 $ 38.08 $ 38.65 $ 39.04 Step 6 $ 39.31 $ 39.90 $ 40.30 Step 7 $ 40.62 $ 41.23 $ 41.64 Step 8 $ 41.82 $ 42.45 $ 42.87 Step 9 $ 43.33 $ 43.98 $ 44.42 Effective March 1, 2016: lump sum payment = 1.25% of hours paid between March 1, 2016 to February 28, 2017 for employees employed as of the date of ratification. The parties agree that, subject to availability as determined by the Employer, parking shall be provided free of charge to staff. BCNU Negotiator Regional Director, Labour Relations HEU Negotiator The practice of providing meal tickets will continue. The charge for such tickets shall be 50% of that which is charged to guests. BCNU Negotiator Regional Director, Labour Relations HEU Negotiator If the Employer has a need for employees to be on-call, the Employer will meet with the Union to negotiate language and compensation prior to employees being placed on call. Should the parties not agree to on-call provisions, the matter will be referred to Arbitration by either party, within thirty (30) calendar days of discussion breaking down. BCNU Negotiator Regional Director, Labour Relations HEU Negotiator In the event that an individual employee or a group of employees have a workload concern, the matter will be addressed as follows: a) At the time the workload issue occurs, discuss the issue with the Employer to develop strategies to meet resident care needs using current resources. (Includes using Casuals and OT if pre-approved) If necessary, using established lines of communication, seek immediate assistance from an individual(s) identified by the Employer who has responsibility for timely resolution of workload issues. Managers in charge PM shift Care: Director of Health and Wellness Reception: Assistant Executive Director Kitchen: Director of Culinary Services Building Issues: Director of Environmental Services Manager in Charge of Night Shift: Director of Health and Wellness Care: Director of Health and Wellness Reception: Assistant Executive Director Kitchen: Director of Culinary Services Building Issues: Director of Environmental Services b) Failing resolution at the time of occurrence of the workload issue, the workload concern(s) will be reduced to writing using the attached standardized form and addressed at the next scheduled labour/management meeting. c) Failing resolution at Labour management, the issue can be referred to the grievance process. d) Failing resolution, the issue can be referred to Industry Troubleshooter/Grievance Mediator who can make recommendations for resolution. BCNU Negotiator Regional Director, Labour Relations HEU Negotiator The purpose of this summary is to outline the benefits for which you are known twoeligible. The information below is a summary of the provisions of the Group Contract. In the event of a discrepancy between this summary and the Group Contract, the terms of the Group Contract will apply.  Full time and part time employees are eligible on the first of the month following 3 months of service.  Part time employees must have regularly scheduled hours of at least 40 hours bi-weekly in order to participate.  You must complete an enrolment form to elect your benefits, no later than 31days after becoming eligible. Otherwise you will be considered a late applicant and must provide satisfactory evidence of good health before you will be covered, and some benefit limitations may also apply.  Your life insurance benefit is 3 times your annual earnings.  Your benefit amount reduces to1times your annual earnings at age 65.  Your life insurance ceases at the earlier of termination of employment, retirement or age 70.  Your AD&D benefit is 3 times your annual earnings.  Your benefit amount reduces to1times your annual earnings at age 65.  Your AD&D benefit ceases at the earlier of termination of employment, retirement or age 70.  You may elect optional life insurance for yourself and/or your spouse, in multiples of $10,000 to a maximum of $100,000 per person.  Medical evidence of insurability is required to be submitted and approved before coverage will be in effect for yourself or your spouse.  This benefit terminates at the earlier of termination of employment, retirement or age 65.

Casual Call-In. 1. The Employer shall consider residence/work unit seniority in the call in of casual employees. Casual employees who are registered to work in the job classification and department where the work is required to be done shall be called in order of residence/work unit seniority. 2. A casual employee shall be entitled to register for work in any job classification in any department at one residence for which they have he/she has the qualifications to perform. 3. The Departments shall be defined as Housekeeping Department, Food Services Department, Building Services Department, Recreational Services Department, Marketing Department, Administration Department and Nursing Department. 4. Casual employees registered for casual work shall notify the Employer one (1) pay period in advance of the dates and times they will be available to work in the upcoming two (2) pay periods (the schedule of pay period dates will be posted in the work site). The Employer shall be obliged to call a casual employee only for those days on which the employee is available. 5. Casual employees registered for casual work shall notify the Employer of the times of 'unavailability due to sickness or vacation during which time Clause 4 herein shall not apply. 6. Casual employees who accept an assignment shall be deemed to have the same obligation to fulfill the assignment as a regular employee. 7. Casual employees who are called in by the Employer and report for work shall be paid a minimum of four (4) hours at the applicable rate of pay. 8. Casual employees have the right of refusal of two (2) calls during a pay period. Casual employees who refuse five (5) calls in a six (6) consecutive pay periods may have their names removed from the call-in list. 9. In order to facilitate the development of skills and orientation of newly hired casual employees, the Employer may at its discretion, assign ten (10) shifts to the new employee in the first three (3) months of employment before available shifts are offered to other employees on the casual call-in list. All shifts worked within that period shall count towards the 10-shift maximum. 10. The manner in which casual employees shall be called to work shall be as follows: 1. One (1) call shall be eight (8) rings duration. All calls shall be recorded in the log books showing the signature of the person making the phone call, the employee called, the position they are being called to fill, the time the call was made, whether the employee accepts, declines, or fails to answer the telephone. In the event of a dispute, the Union shall have access to the log books and be provided with photocopies if so requested. 2. In the event the casual employee uses a telephone answering machine, cellular phone machine or text message (by mutual agreement)a pager, the Employer is obligated to leave a message to return the phone call or text within five (5) minutes. If the employee does not return the call within the five (5) minutes, the Employer may proceed as if they were unable to make contact with the employee. Where the casual employee is on shift, the Employer will contact them in person. 3. In the event of a busy signal, the Employer shall telephone the employee once again after two (2) minutes. If the telephone is still busy, the next employee on the call-in shall be called. 11. The call-in process for casual shifts, which are known two

Casual Call-In. 1. The Employer shall consider residence/work unit seniority in the call in of casual employees. Casual employees who are registered to work in the job classification and department where the work is required to be done shall be called in order of residence/work unit seniority. 2. A casual employee shall be entitled to register for work in any job classification in any department at one residence for which they have he/she has the qualifications to perform. 3. The Departments shall be defined as Housekeeping Department, Food Services Department, Building Services Department, Recreational Services Department, Marketing Department, Administration Department and Nursing Department. 4. Casual employees registered for casual work shall notify the Employer one (1) pay period in advance of the dates and times they will be available to work in the upcoming two (2) pay periods (the schedule of pay period dates will be posted in the work site). The Employer shall be obliged to call a casual employee only for those days on which the employee is available. 5. Casual employees registered for casual work shall notify the Employer of the times of 'unavailability due to sickness or vacation during which time Clause 4 herein shall not apply. 6. Casual employees who accept an assignment shall be deemed to have the same obligation to fulfill the assignment as a regular employee. 7. Casual employees who are called in by the Employer and report for work shall be paid a minimum of four (4) hours at the applicable rate of pay. 8. Casual employees have the right of refusal of two (2) calls during a pay period. Casual employees who refuse five (5) calls in a six (6) consecutive pay periods may have their names removed from the call-in list. 9. In order to facilitate the development of skills and orientation of newly hired casual employees, the Employer may at its discretion, assign ten (10) shifts to the new employee in the first three (3) months of employment before available shifts are offered to other employees on the casual call-in list. All shifts worked within that period shall count towards the 10-shift maximum. 10. The manner in which casual employees shall be called to work shall be as follows: 1. One (1) call shall be eight (8) rings duration. All calls shall be recorded in the log books showing the signature of the person making the phone call, the employee called, the position they are being called to fill, the time the call was made, whether the employee accepts, declines, or fails to answer the telephone. In the event of a dispute, the Union shall have access to the log books and be provided with photocopies if so requested. 2. In the event the casual employee uses a telephone answering machine, cellular phone machine or text message (by mutual agreement)a pager, the Employer is obligated to leave a message to return the phone call or text within five (5) minutes. If the employee does not return the call within the five (5) minutes, the Employer may proceed as if they were unable to make contact with the employee. Where the casual employee is on shift, the Employer will contact them in person. 3. In the event of a busy signal, the Employer shall telephone the employee once again after two (2) minutes. If the telephone is still busy, the next employee on the call-in shall be called. 11. The Regular part-time employees may register for casual work in the residence in which they are actually working and in one or both of the other work locations of the Employer as long as the particular part-time employee has worked at the other location(s). Part-time employees will be assigned casual work, according to seniority hours, in accordance with the following: (a) for casual assignments of four (4) or more shifts, the senior part-time employee in the department shall be offered the casual assignment. If the senior part-time employee accepts the casual assignment the schedule of the senior part-time employee will be changed. No further changes shall be made and any shifts left vacant by the assignment of the senior part- time employee shall be filled through the regular call-in process procedure. (b) casual assignments of less than four (4) shifts in a) above will be offered to employees on the call-in list by order of seniority. 12. Accumulated sick leave credits may be used by regular part-time employees who become sick during a casual work assignment. The use of sick leave credits under these circumstances is limited to the current casual assignment and is not applicable to any casual assignments which the employee has not yet commenced. 13. A block of shifts is defined as the shifts between regular days off, or where mutually agreed, any combination of shifts. Assistant, Food Services Assistant, Recreation Assistant 450 Hours $ 14.23 $ 14.51 $ 14.51 $ 14.73 $ 14.73 $ 14.88 $ 15.12 $ 15.27 $ 15.37 $ 15.60 Bus Person Probation $ 8.90 $ 9.08 $ 9.08 $ 9.21 $ 9.21 $ 9.21 $ 9.36 $ 9.46 $ 9.46 $ 9.60 450 Hours $ 9.99 $ 10.19 $ 10.19 $ 10.34 $ 10.34 $ 10.34 $ 10.51 $ 10.61 $ 10.61 $ 10.77 1825 Hours $ 10.36 $ 10.57 $ 10.57 $ 10.73 $ 10.73 $ 10.73 $ 10.90 $ 11.01 $ 11.01 $ 11.17 3650 Hours $ 10.71 $ 10.92 $ 10.92 $ 11.09 $ 11.09 $ 11.09 $ 11.27 $ 11.38 $ 11.38 $ 11.55 Xxxx’x Assistant Probation $ 10.83 $ 11.05 $ 11.05 $ 11.21 $ 11.21 $ 11.21 $ 11.39 $ 11.51 $ 11.51 $ 11.68 450 Hours $ 11.92 $ 12.16 $ 12.16 $ 12.34 $ 12.34 $ 12.34 $ 12.54 $ 12.66 $ 12.66 $ 12.85 1825 Hours $ 12.29 $ 12.54 $ 12.54 $ 12.72 $ 12.72 $ 12.72 $ 12.93 $ 13.06 $ 13.06 $ 13.25 3650 Hours $ 12.65 $ 12.90 $ 12.90 $ 13.10 $ 13.10 $ 13.10 $ 13.31 $ 13.44 $ 13.44 $ 13.64 Housekeeping, Laundry Probation $ 13.14 $ 13.40 $ 13.40 $ 13.60 $ 13.60 $ 13.75 $ 13.97 $ 14.11 $ 14.21 $ 14.43 (Retirement), Receptionist, 1825 Hours $ 14.60 $ 14.89 $ 14.89 $ 15.12 $ 15.12 $ 15.27 $ 15.51 $ 15.66 $ 15.76 $ 16.00 Marketing Assistant 3650 Hours $ 14.95 $ 15.25 $ 15.25 $ 15.48 $ 15.48 $ 15.63 $ 15.88 $ 16.04 $ 16.14 $ 16.38 Recreation Assistant (Care), Probation $ 14.41 $ 14.70 $ 14.70 $ 14.92 $ 14.92 $ 14.92 $ 15.16 $ 15.31 $ 15.31 $ 15.54 Bookkeeper 450 Hours $ 15.52 $ 15.83 $ 15.83 $ 16.07 $ 16.07 $ 16.07 $ 16.32 $ 16.49 $ 16.49 $ 16.74 1825 Hours $ 15.89 $ 16.21 $ 16.21 $ 16.45 $ 16.45 $ 16.45 $ 16.71 $ 16.88 $ 16.88 $ 17.13 3650 Hours $ 16.24 $ 16.56 $ 16.56 $ 16.81 $ 16.81 $ 16.81 $ 17.08 $ 17.25 $ 17.25 $ 17.51 Concierge, Night Housekeeper Probation $ 15.43 $ 15.74 $ 15.74 $ 15.97 $ 15.97 $ 15.97 $ 16.23 $ 16.39 $ 16.39 $ 16.64 450 Hours $ 16.52 $ 16.85 $ 16.85 $ 17.10 $ 17.10 $ 17.10 $ 17.38 $ 17.55 $ 17.55 $ 17.81 1825 Hours $ 16.91 $ 17.25 $ 17.25 $ 17.51 $ 17.51 $ 17.51 $ 17.79 $ 17.96 $ 17.96 $ 18.23 3650 Hours $ 17.26 $ 17.61 $ 17.61 $ 17.87 $ 17.87 $ 17.87 $ 18.16 $ 18.34 $ 18.34 $ 18.61 Building Services Assistant Probation $ 15.65 $ 15.96 $ 15.96 $ 16.20 $ 16.20 $ 16.20 $ 16.46 $ 16.63 $ 16.63 $ 16.88 450 Hours $ 16.74 $ 17.07 $ 17.07 $ 17.33 $ 17.33 $ 17.33 $ 17.61 $ 17.78 $ 17.78 $ 18.05 1825 Hours $ 17.12 $ 17.46 $ 17.46 $ 17.72 $ 17.72 $ 17.72 $ 18.01 $ 18.19 $ 18.19 $ 18.46 3650 Hours $ 17.47 $ 17.82 $ 17.82 $ 18.09 $ 18.09 $ 18.09 $ 18.38 $ 18.56 $ 18.56 $ 18.84 Xxxx Probation $ 15.65 $ 15.96 $ 15.96 $ 16.20 $ 16.20 $ 16.35 $ 16.61 $ 16.78 $ 16.88 $ 17.13 450 Hours $ 16.74 $ 17.07 $ 17.07 $ 17.33 $ 17.33 $ 17.48 $ 17.76 $ 17.94 $ 18.04 $ 18.31 1825 Hours $ 17.12 $ 17.46 $ 17.46 $ 17.72 $ 17.72 $ 17.87 $ 18.16 $ 18.34 $ 18.44 $ 18.72 3650 Hours $ 17.47 $ 17.82 $ 17.82 $ 18.09 $ 18.09 $ 18.24 $ 18.53 $ 18.71 $ 18.81 $ 19.10 Personal Care Aide Probation $ 15.65 $ 15.96 $ 16.12 $ 16.36 $ 16.36 $ 16.36 $ 16.63 $ 16.79 $ 16.79 $ 17.04 450 Hours $ 16.74 $ 17.07 $ 17.25 $ 17.50 $ 17.50 $ 17.50 $ 17.78 $ 17.96 $ 17.96 $ 18.23 1825 Hours $ 17.12 $ 17.46 $ 17.64 $ 17.90 $ 17.90 $ 17.90 $ 18.19 $ 18.37 $ 18.37 $ 18.65 3650 Hours $ 17.47 $ 17.82 $ 18.00 $ 18.27 $ 18.27 $ 18.27 $ 18.56 $ 18.75 $ 18.75 $ 19.03 Licensed Practical Nurse (LPN) Probation $ 18.34 $ 18.71 $ 18.89 $ 19.75 $ 20.24 $ 20.24 $ 20.57 $ 20.77 $ 20.77 $ 21.08 450 Hours $ 19.51 $ 19.90 $ 20.10 $ 21.01 $ 21.54 $ 21.54 $ 21.88 $ 22.10 $ 22.10 $ 22.43 1825 Hours $ 19.90 $ 20.30 $ 20.50 $ 21.43 $ 21.97 $ 21.97 $ 22.32 $ 22.54 $ 22.54 $ 22.88 3650 Hours $ 20.30 $ 20.71 $ 20.91 $ 21.86 $ 22.41 $ 22.41 $ 22.77 $ 22.99 $ 22.99 $ 23.34 Registered Nurse First Year $ 25.91 $ 26.43 $ 26.69 $ 27.09 $ 27.09 $ 27.09 $ 27.53 $ 27.80 $ 28.08 $ 28.50 Second Year $ 26.91 $ 27.45 $ 27.72 $ 28.14 $ 28.14 $ 28.14 $ 28.59 $ 28.87 $ 29.16 $ 29.60 Third Year $ 27.91 $ 28.47 $ 28.75 $ 29.18 $ 29.18 $ 29.18 $ 29.65 $ 29.95 $ 30.25 $ 30.70 Fourth Year $ 28.91 $ 29.49 $ 29.78 $ 30.23 $ 30.23 $ 30.23 $ 30.71 $ 31.02 $ 31.33 $ 31.80 Fifth Year $ 29.91 $ 30.51 $ 30.81 $ 31.28 $ 31.28 $ 31.28 $ 31.78 $ 32.09 $ 32.41 $ 32.90 Sixth Year $ 30.91 $ 31.53 $ 31.84 $ 32.32 $ 32.32 $ 32.32 $ 32.84 $ 33.17 $ 33.50 $ 34.00 Seventh Year $ $ $ $ $ 33.36 $ 33.36 $ 33.89 $ 34.23 $ 34.58 $ 35.09 The parties agree that, subject to availability as determined by the Employer, parking shall be provided free of charge to staff. If the Employer has a need for casual shiftsemployees to be on-call, which are known twothe Employer will meet with the Union to negotiate language and compensation prior to employees being placed on-call. Should the parties not agree to on-call provisions, the matter will be referred to Arbitration by either party, within thirty (30) calendar days of discussion breaking down.