Completion of Deliverable. Contractor will have added new features and enhancements into the Applicant Portal, as documented above, and as clarified or modified via an approved Exhibit A-3, Scope of Work Definition Form for Milestone 5 and tested as approved by City.
Completion of Deliverable. Contractor will have determined (subject to approval by City), which listing / type of listing Contractor will use for San José’s digital application initial (pilot) affordable housing vacancy listing.
Completion of Deliverable. Contractor will have developed a requirements document for the initial launch of the digital application for the pilot affordable housing vacancy listing.
Completion of Deliverable. Contractor will have refined an initial product backlog, a set of epics (a high-level requirement that can be broken down into smaller user stories in the future) and agreed criteria for prioritization covering the Applicant Portal.
Completion of Deliverable. Contractor will have mapped out and provided a requirements write-up of City-specific engineering requirements for approval by City.
Completion of Deliverable. Contractor will have transferred the City’s system to the regional system. Contractor will provide verification to City that City’s system (which to date has been live on its own server) is now hosted on the same server as the Alameda and San Mateo system.
Completion of Deliverable. Contractor will have run the remote Partners Portal workshop and/or user interviews with Partners Portal stakeholders. Contractor will have produced a report summarizing the requirements and opportunities, for approval by City and San Mateo County.
Completion of Deliverable. Contractor will have created a paper format for the new digital application.
Completion of Deliverable. Contractor will have built the system features to make possible the launch of the digital application. This feature will enable applicants to submit a digital, short-form application to the property manager of the pilot property in the City via the Applicant Portal. When launched, the Applicant Portal will contain the following features: • Ability to submit electronic applications; • Access instructional information in multiple languages, translation will be provided by City and/or San Mateo County; • Ability to download paper applications in PDF and in different languages (Traditional Chinese, Spanish, Vietnamese) provided by the developer; • Ability for applicants to Get notification / confirmation number of their application and account ID; • Ability to create an account to come back to the application; • Ability to flag basic application eligibility factors (age, veterans’ status, etc.); • Ability to receive applicants’ responses to preference questions; • Ability to receive optional demographics information and additional survey data; • Ability to receive information on accessibility needs; • Ability to timestamp applications submitted to cross-reference with marketing/communication pushes to determine efficacy of outreach; • Ability to view referral links to the application; and • Ability to get reports on aggregated demographics data and analytics to City and San Mateo County. • Application and operating system logging in compliance with City’s Information and System Security Policy and Information Security Standard Handbook and Exhibits F and F-1. This Milestone will be marked complete as soon as these features are ready for launch, as tested and approved by City and San Mateo. Contractor will work with City to identify a property manager and affordable housing vacancy listing to launch this feature during Milestone 3. If City is unable to identify a developer and a listing that is ready for launch during Milestone 3, Contractor will launch the first listing during a later Milestone.
Completion of Deliverable. Contractor will have gathered and documented user feedback on the first launch of the digital application from developers, leasing agents, and applicants and will present this information to City and San Mateo County with recommendations. Contractor will refine the common application for the second pilot launch, with additional listing / listing types and document the requirements approval by the City and San Mateo County.
