DEBIT CARD CONTROL SERVICES Sample Clauses

DEBIT CARD CONTROL SERVICES. If you are a personal eBanking customer, the debit card controls (the “Debit Card Control”) services allow you to control how and where your Bank debit card is used. Debit Card Control is not available for business eBanking customers. By using Debit Card Control, you can enable and disable a debit card for use, restrict card usage to specific types of merchants and/or transaction types, set transaction limits and restrict card use to specific geographic regions. You should refer to the Bank’s Mobile eBanking user guide for additional details. You acknowledge and agree that the Debit Card Control services will create push notifications to your Mobile Device, and will not result in the creation of SMS text alerts. If you choose to set up the Debit Card Control alert functions, you will also have to set additional notification settings within your Mobile Device in order to receive the Debit Card Control alerts. You agree and acknowledge that Bank is not liable for transactions or activities that may occur on your Bank debit card prior to your enacting a Debit Card Control setting and prior to the Bank receiving such Debit Card Control instruction from you and having a reasonable opportunity to act on such instruction.
Sample 1
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DEBIT CARD CONTROL SERVICES. If you are a personal Online Banking customer, the debit card controls (the “Debit Card Control”) services allow you to control how and where your Bank debit card is used. By using Debit Card Control, you can enable and disable a debit card for use, restrict card usage to specific types of merchants and/or transaction types, set transaction limits and restrict card use to specific geographic regions. You acknowledge and agree that the Debit Card Control services will create push notifications to your Eligible Mobile Device, and will not result in the creation of SMS text alerts. If you choose to set up the Debit Card Control alert functions, you will also have to set additional notification settings within your Eligible Mobile Device in order to receive the Debit Card Control alerts. You agree and acknowledge that Bank is not liable for transactions or activities that may occur on your Bank debit card prior to your enacting a Debit Card Control setting and prior to the Bank receiving such Debit Card Control instruction from you and having a reasonable opportunity to act on such instruction.
Sample 1

Related to DEBIT CARD CONTROL SERVICES

  • Account Management 15.1 The Contractor is required to provide a dedicated Strategic Account Manager who will be the main point of contact for the Authority. The Strategic Account Manager will:  Attend quarterly, or as otherwise agreed, review meetings with the Authority, in person at the Authority’s premises or other locations as determined by the Authority  Attend regular catch-up meetings with the Authority, in person or by telephone/videoconference  Resolve any on-going operational issues which have not been resolved by the Contractor or Account Manager(s) and therefore require escalation  Ensure that the costs involved in delivering the Framework are as low as possible, whilst always meeting the required standards of service and quality. 15.2 The Contractor is also required to provide a dedicated Account Manager for every Framework Public Body using the Framework, if required by the Framework Public Body. The service to be provided will be agreed with each Framework Public Body and may include:  regular review meetings, which may be in person at the Framework Public Bodies’ premises, by video-conference, webinar or telephone  Regular catch-up meetings/telephone calls to discuss current and on-going issues  Work with the Framework Public Bodies Contract Manager to resolve any on-going operational issues  Work with the Framework Public Body ’s Contract Manager to pro-actively introduce initiatives to:  Create efficiencies in processes  Improve the environmental performance of the contract. 15.3 It is expected that end users will contact the Contractor in the first instance to resolve any operational issues. The Account Manager will act as a point of escalation to be contacted either by end users or by the Framework Public Body’s Contract Manager should there be issues that the Contractor needs to resolve. 15.4 Further details of the roles and responsibilities of the Contractor, Authority and Framework Public Bodies are provided in Schedule 4 – Management Arrangements

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