Department Leader Interviews Sample Clauses

Department Leader Interviews. We will conduct face-to-face interviews with Department Directors or Leaders of all 43 departments (including non- general fund departments, such as Roads and Airports, Parks and Recreation, and County Fire Districts). In the interviews, we will explore the high level, strategic issues impacting department operations and adjacencies. This will provide us with a “view from the top” on such topics as: Overview, background, and history of each department, its mission, and services. Client-types and demographic patterns. External and internal factors that may drive future changes to departments or operations, including program reductions. Communication patterns, proximity or separation of programs, co-location opportunities and challenges, centralization vs. decentralization, base services vs. temporary program services, etc. New organizational and/or business process initiatives that are desired or being implemented to improve customer service and department performance. Current and potential external partners and partnering opportunities. Planned development projects/new or discontinued services. Major facilities challenges associated with: office space, parking, storage, technology, costs, etc. Operating benefits or restrictions associated with the current location(s) and historical rationale for operating from these location(s).