Error Management. To the extent Silver Spring determines or suspects that the root cause of a reported Incident is an Error, Silver Spring will open a report (“Error Report”) and investigate and resolve the Error in accordance with Table 3 below.
Error Management. As noted in Table 2 above, to the extent Silver Spring determines that the root cause (or suspected root cause) of a reported Incident is an Error, Silver Spring will open a report (“Error Report”) and further investigate it for resolution as set forth in Table 3 below, using reasonable efforts consistent with Table 3 to investigate and resolve Errors. Table 3 does not include Response Times, as response requirements are specified in Table 2, whether or not the Incident was known to be caused by an Error at the time of response. Target resolution timeframes in Table 3 do not include the time that elapsed before a problem was identified as an Error.
Error Management. Monitoring of AMLS. Monitoring of other licensing systems/records. Where obvious data errors detected above and beyond those found during licence application (e.g. central data errors on DCS or other IT systems and not errors on paperwork received etc). Regular review and update of all non- AMLS licensing systems/records. Minimum standard – IT system data errors identified and actioned within two working days. Records updated and any errors identified and actioned within four working days.
Error Management. If GTS or < SUBJECT: name or business name > discovers an error in the issuance, redemption or handling of Guarantees of Origin, it must inform the other Party as soon as possible. If an error occurs in the process of issuance, redemption or management of the guarantees of origin, or an error occurs due to a malfunction or improper access to the GoO Platform, GTS and < SUBJECT: name or company name > must cooperate and use all reasonable means to ensure that no unjust enrichment occurs as a result of the error. Correction of an error may require the revocation of the source guarantees of origin of the < SUBJECT: name or business name > account. In the event that, by mistake, the correct number of Guarantees of Origin have not been issued, GTS will carry out the issuance as soon as the right information is received.
Error Management. Error tracking and record: during test implementation, submit the identified errors to the problem management system and track such errors. Each error has the following lifecycle: Detect — submit — modify — retest - end · Error classification:
