EXPANDED COVERAGE. BudgetGuard™ goes beyond typical service contracts by providing coverage for a broad range of contingencies and repairs due to the following: Misuse Negligence Operator Error Power Failure Power Surges BudgetGuard™ Versus Traditional Service Contracts BUDGETGUARD™ TRADITIONAL CONTRACTS Labor YES YES Parts YES OPTIONAL Overtime YES OPTIONAL Costs of repairs caused by : Negligence YES NO Operator Error YES NO Power Surges YES NO Transformer Failures YES NO In-house Repairs YES NO Other Vendor Repairs YES NO Rental of Substitute Equipment YES NO Glass Coverage - 100% YES/OPTIONAL PRO-RATA/OPTIONAL PM Inspections YES OPTIONAL New Equipment Evaluation YES NO Alternative Part Sourcing YES NO Guaranteed Fixed Cost YES NO Maintenance Consulting YES NO Single Anniversary Date YES NO 24 hours/7 days Coverage YES OPTIONAL Constantly Updated Asset Listing YES NO Survey of End-Users After Each Repair to Verify Satisfaction YES NO One Toll-Free Number for All Repairs YES NO Customized Reports YES NO B UDGET G U ARD ™ BudgetGuard’s™ TeleFix™ hotline is your single source for all equipment repairs. One simple phone call to 0-000-XXX-0000 is all it takes to request service for any of your covered equipment. Within seconds, ERC’s TeleFix™ operators dispatch your preferred vendor to your location and follow up to verify your satisfaction with the repair. Client calls ERC for service. ERC dispatches preferred vendor. Vendor submits invoice to ERC for payment. ERC reviews invoice, and remits payment to vendor within 15 days. T ELE F IX ™ E Q UIPMENT C O VERED Alarm Systems Annunicators Audio/Visual Systems Base Receivers Base Stations Call Recorders Car Radios Clock Systems Dispatch Consoles Nurse Call Systems Overhead Paging In Car Video Systems Intercoms Pagers Radio Equipment Telephones Telephone Switches Video Conference Equipment Voice Mail Systems Batch Encoders Bridges CD Towers Controller Cards Disk Drives Hubs Mainframes Multiplexers PC’s and Peripherals Routers Servers Tape Drivers Zip Drives After Hour Depositor Automated Teller Machines Badge Makers Binding Machines Blueprint Machines Cash Dispensers Check Encoders Coin Packagers Currency Counters Coin Counters Financial Calculators Paper Folders Pneumatic Tube Systems Reader Sorters Teller Networks Visual Auto Tellers Workstations Video Surveillance Cardiology Imaging Laboratory Nuclear Oncology Respiratory Automatic Doors Aviation Simulators Book Check Systems CAD-CAM Systems Cafeteria Equipment Cash Registers Di...
EXPANDED COVERAGE. During the Term, Motivate will expand Program coverage to underserved parts of the City.
