Governance and Incident Management Sample Clauses

Governance and Incident Management. The MSK Prime Contractor will have a robust governance process in place monitoring and responding to quality issues. The structure will ensure the quality of care the sub- contractors used by the Prime Provider is of a high standard and any concerns are identified, reported and acted upon, informing the Commissioner at the earliest opportunity. The Prime Provider will ensure processes are in place for safe management of multiple MSK pathways that may be in place within some sub-contractor organisations. Raising, recording and managing patient safety Incidents (PSIs) and Serious Incidents (SI), in line the standard NHS contract, with national and regional policies and frameworks laid out by the National Patient Safety Agency will be an essential role for the Prime Contractor. Each SI will be followed up by a formal investigation and action plan with the Commissioner being updated on progress. There will be evidence of Board to floor capacity and capability, measuring quality and safety management practices. The Prime Contractor will ensure that there is a process for all SIs either directly or sub- contracted are logged on the national XXXXX database. An annual report of all incidents will be submitted to the Commissioner. This annual report should include evidence of undertaking learning from the incident and how learning from incidents has led to improvement in the quality and standard of care for patients.