Hardware and Software Warranty. 11.1 Subject to Clause 13 of this Part E, the Supplier warrants to the Buyer that the Hardware will be free from material defects in materials and workmanship for twelve (12) months from Acceptance. Defects will be remedied by repair or, at the Supplier’s option, supply of replacement Hardware.
11.2 Subject to Clause 13 of this Part E, the Supplier warrants to the Buyer that the Software will materially incorporate the features and perform the functions detailed in the Specification for three (3) months from Acceptance. Faults in the Software which are divergences from the Specification which can be reproduced and which impair the Buyer's use of the Software will be corrected by modification or replacement of the Software and where such replacement includes additional functionality it shall be chargeable at the Supplier’s standard prices.
Hardware and Software Warranty. Qualys warrants that the Hardware and Software provided hereunder, when operated by Customer in accordance with this Agreement and the Documentation, will operate in substantial conformity with the applicable Documentation. Customer’s sole and exclusive remedy for breach of this warranty is to notify Qualys of the non-conformity in writing, whereupon Qualys, as its sole obligation and liability, will at its election, either: (i) correct the affected Hardware or Software to render it conforming to the applicable Documentation within a reasonable period of time or replace such Hardware, or Software or in the event that (i) is not commercially reasonable, (ii) allow Customer to terminate the applicable Order and refund Customer a pro-rata portion of the fees paid for such item. This section sets forth Customer’s sole and exclusive remedy and Qualys’ entire liability to Customer for any Software (excluding Cloud Services) or Hardware non-conformity.
Hardware and Software Warranty. 6.1.1 The Hardware and Software comprising the Initial System shall be warranted to be free from defects in material and workmanship for a period of twelve (12) months from the date of Conditional Acceptance. Expansion Product shall be warranted to be free from defects in material and workmanship for a period of twelve months from the date of installation. During the warranty period, any faulty items will be replaced free of charge, which for the avoidance of doubt means any replacement item and the service to replace it will be supplied at no charge to Customer. Replacement parts will be warranted for the balance of the warranty period or ninety days, whichever is longer.
6.1.2 Customer shall be responsible for the initial level of diagnosis (i.e. for identification and isolation of problems to the board level), for Hardware removal and replacement, and for sending the malfunctioning item, packed in a manner to prevent damage, to the designated Motorola Solutions designated repair depot.
Hardware and Software Warranty. DB Hackers warrants that the Hardware and Software provided hereunder, when operated by Customer in accordance with this Agreement and the Documentation, will operate in substantial conformity with the applicable Documentation. Customer’s sole and exclusive remedy for breach of this warranty is to notify DB Hackers of the non-conformity in writing, whereupon DB Hackers, as its sole obligation and liability, will at its election, either: (i) correct the affected Hardware or Software to render it conforming to the applicable Documentation within a reasonable period of time or replace such Hardware, or Software or in the event that (i) is not commercially reasonable, (ii) allow Customer to terminate the applicable Order and refund Customer a pro-rata portion of the fees paid for such item. This section sets forth Customer’s sole and exclusive remedy and DB Hackers’ entire liability to Customer for any Software (excluding Cloud Services) or Hardware non-conformity.
Hardware and Software Warranty. Qualys warrants that the hardware and software provided hereunder, when operated by Customer in accordance with this Agreement, will operate in substantial conformity with the applicable Documentation. Customer’s sole and exclusive remedy for breach of this warranty is to notify Qualys of the non-conformity in writing, whereupon Qualys, as its sole obligation and liability, will at its election, either:
(i) correct the affected hardware or software to render it conforming to the applicable Documentation within a reasonable period of time, or in the event that (i) is not commercially reasonable, (ii) accept the return of the item and refund to Customer a pro-rata portion of the subscription paid for such item. This section sets forth Customer’s sole and exclusive remedy and Qualys’s entire liability to Customer for any software or hardware non-conformity or other malfunction of the Cloud Services not covered by Section 10(d) below.
Hardware and Software Warranty. Qualys warrants that the Hardware and Software provided hereunder, when operated by Customer in accordance with this Agreement and the Documentation, will operate in substantial conformity with the applicable Documentation. Customer’s sole and exclusive remedy for breach of this warranty is to notify Qualys of the non-conformity in writing, whereupon Qualys, as its sole obligation and liability, will at its election, either: (i) correct the affected Hardware or Software to render it conforming to the applicable Documentation within a reasonable period of time or replace such Hardware, or Software or in the event that (i) is not commercially reasonable, (ii) allow Customer to terminate the applicable Order and refund Customer a pro-rata portion of the fees paid for such item. This section sets forth Customer’s sole and exclusive remedy and Qualys’ entire liability to Customer for any Software or Hardware non-conformity. These warranties shall not apply to No Charge Services which are provided “As Is”.
