Hardware Maintenance. Supplier shall provide both preventive and corrective maintenance services as per the terms of the Maintenance Contract and Service Level Agreement, which are an integral part of this Contract. Manufacturer’s hardware warranty normally covers repair and spare parts replacement and shall be provided at no additional cost (i.e. labor, spare parts and incidental expenses) to the Purchaser except for any cost directly linked to special requirements of the Maintenance Contract and the Service Level Agreement not covered by manufacturer’s warranty.
Appears in 5 contracts
Samples: Contract for the Acquisition and Implementation of a Sector Benchmarking and Datamining, Contract for the Acquisition and Implementation of an Enhanced Financial Analyzer System, Supply, Installation, Training and Maintenance Agreement
Hardware Maintenance. Supplier shall provide both preventive and corrective maintenance services as per the terms of the Maintenance Contract and Service Level Agreement, which are an integral part of this Contract. Manufacturer’s hardware warranty normally covers repair and spare parts replacement and shall be provided at no additional cost (i.e. labor, spare parts and incidental expenses) to the Purchaser except for any cost directly linked to special requirements of the Maintenance Contract and the Service Level Agreement not covered by manufacturer’s warranty.
Appears in 1 contract
Samples: Contract for Provision, Installation and Maintenance of Session Border Controller
