HOW TO LODGE A COMPLAINT Sample Clauses

HOW TO LODGE A COMPLAINT. If You are unhappy with any aspect of Our service, We would like to hear from You. You can make Your complaint in whatever form is most convenient to You either via a phone call to Our receptionist or alternatively, by writing, faxing or e-mailing Your complaint to: Complaints Handling Unit RHB Insurance Berhad Level 12B, West Wing, The Icon No 0, Xxxxx 0/00X, Xxxxx Xxx Xxxxx, 00000 Xxxxx Xxxxxx Tel: 0-000-000-000 Fax: 00-0000 0000 E-mail : xxxxxxxxxx_xxxx@xxxxxxxxxxxx.xxx.xx We will seek to respond to Your complaint within fourteen (14) days. If We cannot resolve the matter within the aforesaid time frame when a matter is complex, You will be informed of the progress made with Your complaint. It will help Us to respond promptly if You give the following details:
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HOW TO LODGE A COMPLAINT. If You are unhappy with any aspect of Our service, We would like to hear from You. You can make Your complaint in whatever form is most convenient to You either via a phone call to Our receptionist or alternatively, by writing, faxing or e-mailing Your complaint to: Complaints Handling Unit RHB Insurance Berhad Level 12B, West Wing, The Icon No 0, Xxxxx 0/00X, Xxxxx Xxx Xxxxx, 00000 Xxxxx Xxxxxx Tel: 0000-000-000 Fax: 00-0000 0000 E-mail : xxxxxxxxxx_xxxx@xxxxxxxxxxxx.xxx.xx We will seek to respond to Your complaint within fourteen
HOW TO LODGE A COMPLAINT. If You are unhappy with any aspect of Our service, We would like to hear from You. You can make Your complaint in whatever form is most convenient to You either via a phone call to Our receptionist or alternatively, by writing, faxing or e-mailing Your complaint to: Complaints Handling Unit RHB Insurance Berhad Level 12B, West Wing, The Icon No 0, Xxxxx 0/00X, Xxxxx Xxx Xxxxx, 00000 Xxxxx Xxxxxx Tel: 0-000-000-000 Fax: 00-0000 0000 E-mail : xxxxxxxxxx_xxxx@xxxxxxxxxxxx.xxx.xx What is covered This insurance is extended to cover loss or damage to the property insured caused by: i) subsidence and/or heave of the site on which the buildings stand or land belonging to; or ii) landslip. Subject otherwise to the terms and conditions of the Policy. What is not covered We will not pay for loss or damage: a) to swimming pools, terraces, patios, drives, footpath, walls, gates or fences unless the building, its outbuilding or garages are damaged by the same cause and at same time; b) to or resulting from movement of solid floor slabs, unless the foundation beneath the external walls of the buildings are damaged by the same cause and at the same time; c) Directly or indirectly caused by:  Coastal or river erosion;  Demolition, structural alteration or structural repair; Optional Benefit No. 9 – Extension to cover Subsidence and Landslip We will seek to respond to Your complaint within fourteen (14) days. If We cannot resolve the matter within the aforesaid time frame when a matter is complex, You will be informed of the progress made with Your complaint. It will help Us to respond promptly if You give the following details:

Related to HOW TO LODGE A COMPLAINT

  • Filing a Complaint If an employee believes that they have been harassed and/or discriminated against on the basis of any prohibited ground of discrimination, there are specific actions that may be taken to put a stop to it. First, request a stop of the unwanted behaviour. Inform the individual that is doing the harassing or the discriminating against you that the behaviour is unwanted and unwelcome. It is advisable to document the events, complete with times, dates, location, witnesses and details. However, it is also understood that some victims of discrimination or harassment are reluctant to confront their harasser or they may fear reprisals from the harasser, lack of support from their work group, or disbelief by their supervisor or others. The incident should be brought to the attention of your Supervisor and/or Committeeperson.

  • Anonymous Complaints When an anonymous complaint, where the complaint, if true, would not or could not lead to criminal charges, is made against a member and no corroborative evidence is obtained through a prompt investigation by management, the complaint shall be classified as unfounded. No disciplinary action may be brought as the result of unfounded complaints.

  • Formal Complaint Step 2, Division Head

  • Complaints Investigation ‌ An employee who complains of harassment under the provisions of the Human Rights Code of British Columbia may refer the complaint to either one or other of the following processes:

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Client Complaints The Operator and AHS shall promptly inform the other party of any material complaints, concerns or grievances made to or against the Operator with respect to the Services. The Operator acknowledges that AHS is required to establish and maintain a patient concerns resolution process in accordance with the Patient Concerns Resolution Process Regulation (AR 124/2006) and that AHS has been advised by the Office of the Alberta Ombudsman that all contracted service providers are also required to have a patient concerns resolution process in place. The Operator shall comply with the Patient Concerns Resolution Process in Schedule “D”, Appendix 5.

  • Complaints Process The School shall establish and adhere to a process for resolving public complaints which shall include an opportunity for complainants to be heard. The final administrative appeal shall be heard by the School's Governing Board, except where the complaint pertains to a possible violation of any law or term under this Contract. The complaints process shall be readily accessible from the School’s website, as described in Section 11.4.1.

  • Complaint To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain:

  • Office of Inspector General Investigative Findings Expert Review In accordance with Senate Bill 799, Acts 2021, 87th Leg., R.S., if Texas Government Code, Section 531.102(m-1)(2) is applicable to this Contract, Contractor affirms that it possesses the necessary occupational licenses and experience.

  • HHS Single Audit Unit will notify Grantee to complete the Single Audit Determination Form If Grantee fails to complete the form within thirty (30) calendar days after receipt of notice, Grantee maybe subject to sanctions and remedies for non-compliance.

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