Information for Customers Sample Clauses

Information for Customers. Subject to clauses 9.1, 9.2, 9.3, 9.4 and 9.5: (a) If the User receives a request from a Customer for documentation or information required to be provided by the Service Provider under the Regulatory Instruments: (1) where the request is for a copy of the Distribution System Code or standard document or other standard information approved by the Service Provider, the User may provide such documents and information to the Customer; otherwise (2) where the request is for documentation or information that is not documentation or information of the type described under clause 9.12(a)(1) (Non Standard Information), the User must promptly notify the Service Provider of the request. (b) If the Service Provider requests the User to do so, the User will respond directly to a Customer’s request for Non Standard Information, and the Service Provider shall use its reasonable endeavours to assist the User to respond to the request to the Customer’s reasonable satisfaction. (c) If the Service Provider elects to respond directly to a Customer’s request for Non Standard Information, the Service Provider shall use its reasonable endeavours to respond to the request to the Customer’s reasonable satisfaction, and the User shall use its reasonable endeavours to assist the Service Provider to respond. (d) If the Service Provider receives a request from a Customer for documentation or information required to be provided by the User under the Regulatory Instruments, the Service Provider will advise the Customer of the User’s contact details or pass on any written request to the User as soon as reasonably practicable. (e) Where requested by the Service Provider, the User must deliver to a Customer any notification, information or documentation provided by the Service Provider for that Customer which is required to be provided by the Service Provider under this Agreement or the Regulatory Instruments. (f) This clause 9.12 does not apply to the User to the extent it is acquiring Distribution Services from the Service Provider as an End-User.
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Information for Customers. Subject to clauses 9.1, 9.2 and 9.3: (a) If the Retailer receives a request from a Customer for documentation or information required to be provided by the Distributor under the Electricity Law: (1) where the request is for the Distributor’s charter, a copy of the Electricity Distribution Code or standard document or other standard information approved by the Distributor, the Retailer may provide such documents and information to the Customer; or (2) otherwise, or if the Retailer does not provide to the Customer documentation or information requested under clause 9.10(a)(1), the Retailer must promptly notify the Distributor of the request. (b) If the Distributor requests the Retailer to do so, the Retailer will respond directly to a Customer’s request for documentation or information, and the Distributor shall use its reasonable endeavours to assist the Retailer to respond to the request to the Customer’s reasonable satisfaction. (c) If the Distributor elects to respond directly to a Customer’s request for documentation or information, the Distributor shall use its reasonable endeavours to respond to the request to the Customer’s reasonable satisfaction, and the Retailer shall use its reasonable endeavours to assist the Distributor to respond. (d) If the Distributor receives a request from a Customer for documentation or information required to be provided by the Retailer under the Electricity Law, the Distributor will advise the Customer of the Retailer’s contact details or pass on any written request to the Retailer as soon as reasonably practicable and within any time limit imposed under the Electricity Law. (e) Where requested by the Distributor, the Retailer must deliver to a Customer any notification, information or documentation provided by the Distributor for that Customer which is required to be provided by the Distributor under this agreement or the Electricity Law, including, without limitation, the Distributor’s charter. (f) Where a Retailer provides any notifications, information or documentation to a Customer under clauses 9.10(b) or (c), the Retailer may charge the Distributor a reasonable fee for providing such notifications, information or documentation.
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Information for Customers. It is essential that people who are considering “very sheltered” housing (and their relatives) have a clear understanding of the service. This is so people can make an informed choice about whether very sheltered housing is suitable to meet their needs (or not) and to avoid any misconceptions about the service. Considerable tensions can arise if tenants have a misunderstanding of the service, especially if there is a perception of 24 hour residential care home type service. Information must therefore highlight what services are provided and particularly: That care is predominantly provided on a planned basis Role of support staff understanding of choice, control and responsiveness of staff emphasis upon independent living which brings many benefits but must be balanced against the risks that are associated with independence the home for life is an aim of the service but will not be achieved for some tenants whose needs change beyond the boundaries the service provision
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Related to Information for Customers

  • CONTRACT INFORMATION 1. The State of Arkansas may not contract with another party: a. Upon default, to pay all sums to become due under a contract. b. To pay damages, legal expenses or other costs and expenses of any party. c. To conduct litigation in a place other than Pulaski County, Arkansas d. To agree to any provision of a contract; which violates the laws or constitution of the State of Arkansas. 2. A party wishing to contract with the State of Arkansas should: a. Remove any language from its contract which grants to it any remedies other than: i. The right to possession. ii. The right to accrued payments. iii. The right to expenses of de-installation. iv. The right to expenses of repair to return the equipment to normal working order, normal wear and tear excluded. v. The right to recover only amounts due at the time of repossession and any unamortized nonrecurring cost as allowed by Arkansas Law. b. Include in its contract that the laws of the State of Arkansas govern the contract. c. Acknowledge that contracts become effective when awarded by the State Procurement Official.

  • Alert Information As Alerts delivered via SMS, email and push notifications are not encrypted, we will never include your passcode or full account number. You acknowledge and agree that Alerts may not be encrypted and may include your name and some information about your accounts, and anyone with access to your Alerts will be able to view the contents of these messages.

  • Billing Information 6.1 NLT and the RL shall provide each other with information within their possession that is necessary to allow them to provide accurate and timely billing to each other and to any other relevant third parties.

  • Contact Information In the event of an emergency involving your electric service (e.g. an outage or downed power lines) you should call the emergency line for your DSP. The Ameren Illinois emergency phone number is: (000) 000-0000. In all other situations, you may contact Homefield Energy toll free at (000) 000-0000 or by e-mail at XxxxxxxxxXxxxXxxx@XxxxxxXxxx.xxx; or via mail at Homefield Energy, Attn: Customer Service, P.O. Xxx 000000, Xxxxxx, Xxxxx 00000.

  • Payroll Information Payroll checks shall include all required information, a clear designation as to the amount and category, e.g., regular, overtime or holiday pay, of compensation for which payment is being made.

  • Product Information EPIZYME recognizes that by reason of, inter alia, EISAI’s status as an exclusive licensee in the EISAI Territory under this Agreement, EISAI has an interest in EPIZYME’s retention in confidence of certain information of EPIZYME. Accordingly, until the end of all Royalty Term(s) in the EISAI Territory, EPIZYME shall keep confidential, and not publish or otherwise disclose, and not use for any purpose other than to fulfill EPIZYME’s obligations, or exercise EPIZYME’s rights, hereunder any EPIZYME Know-How Controlled by EPIZYME or EPIZYME Collaboration Know-How, in each case that are primarily applicable to EZH2 or EZH2 Compounds (the “Product Information”), except to the extent (a) the Product Information is in the public domain through no fault of EPIZYME, (b) such disclosure or use is expressly permitted under Section 9.3, or (c) such disclosure or use is otherwise expressly permitted by the terms and conditions of this Agreement. For purposes of Section 9.3, each Party shall be deemed to be both the Disclosing Party and the Receiving Party with respect to Product Information. For clarification, the disclosure by EPIZYME to EISAI of Product Information shall not cause such Product Information to cease to be subject to the provisions of this Section 9.2 with respect to the use and disclosure of such Confidential Information by EPIZYME. In the event this Agreement is terminated pursuant to Article 12, this Section 9.2 shall have no continuing force or effect, but the Product Information, to the extent disclosed by EPIZYME to EISAI hereunder, shall continue to be Confidential Information of EPIZYME, subject to the terms of Sections 9.1 and 9.3 for purposes of the surviving provisions of this Agreement. Each Party shall be responsible for compliance by its Affiliates, and its and its Affiliates’ respective officers, directors, employees and agents, with the provisions of Section 9.1 and this Section 9.2.

  • Client Information Protected Health Information in any form including without limitation, Electronic Protected Health Information or Unsecured Protected Health Information (herein “PHI”);

  • Supplying Information Each Seller shall deliver or provide access to such records, documents, information and data to the applicable Purchaser as such Purchaser may reasonably request in order to properly and efficiently perform its obligations hereunder; provided, however, that the Sellers shall not be required to deliver or provide access to any records, documents, information or data that (a) relates to a part of the business of the Seller Group that is not being serviced by the Purchasers pursuant to this Agreement, (b) in the Sellers’ reasonable determination could violate applicable Law, or could result in the loss or waiver of any attorney-client, work product or similar legal privilege or (c) in the Sellers’ reasonable determination could violate any contractual obligation of the Seller Group with respect to confidentiality; provided, however, the Sellers and the Purchasers shall cooperate in good faith to put in place appropriate substitute disclosure arrangements, including, in the case of clause (a), by separating or redacting the portion of the information that relates to a part of the business of the Seller Group that is not being serviced by the Purchasers pursuant to this Agreement and, in the case of clauses (b) and (c), by using commercially reasonable efforts to obtain the consent of such third party to such access.

  • Information Access Each Party (“Disclosing Party”) shall make available to another Party (“Requesting Party”) information that is in the possession of the Disclosing Party and is necessary in order for the Requesting Party to: (i) verify the costs incurred by the Disclosing Party for which the Requesting Party is responsible under this Agreement; and (ii) carry out its obligations and responsibilities under this Agreement. The Parties shall not use such information for purposes other than those set forth in this Article 25.1 of this Agreement and to enforce their rights under this Agreement.

  • Information Sources The Custodian may rely upon information received from issuers of Investments or agents of such issuers, information received from Subcustodians and from other commercially reasonable sources such as commercial data bases and the like, but shall not be responsible for specific inaccuracies in such information, provided that the Custodian has relied upon such information in good faith, or for the failure of any commercially reasonable information provider.

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