INITIAL and SECONDARY TOWS Sample Clauses

INITIAL and SECONDARY TOWS. The FSP will perform the initial tow of the disabled vehicle. This tow will transport the vehicle to the closest drop-off location in the direction of travel. If the vehicle cannot be moved to the drop-off location, the FSP will move the vehicle to the side of the roadway as far from the traveling lanes as is safe and practical. Secondary tows are tows that occur from the drop off location to another location or from the roadway if the FSP is unable to transport the vehicle to the drop off location for any reason. When a motorist requests the service of a private tow truck for a secondary tow, he/she may elect to call a tow company of their choice that is able to provide the required tow services in a timely manner. The FSPs are prohibited from giving out the names of any private tow companies, or making arrangements to meet any private tow company, or to make any type of contracts with any private tow company to provide secondary services. If the motorist does not request a specified towing service, repair facility, other business, or individual to assist him/her at the drop-off location, the PSP or local police department shall refer to the towing service allocation system that is utilized on the Freeway. If the motorist has been given the name of any tow company, this information will only be supplied by the PSP, local police department, or the Department. The Contractor is prohibited from conducting any type of secondary tows during contracted hours of service. However, if the Police refer a motorist to the Contractor using the towing service allocation system, this is not in violation of the FSP contract. The Motorist Post Card must indicate the type of secondary tow used, how the motorist obtained this secondary tow information, and where the motorist plans on taking his/her vehicle for repairs and why. The FSP are also prohibited from giving out the names or recommending any repair/body shop establishments. Violations of any portion of Section 4 “Initial and Secondary Tows” will require the Contractor to provide the Department with a corrective action plan and may include termination of the offending FSP Operator.
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