INSTALLATION GUARANTEE. For each of the Services listed below, Cogent guarantees connectivity for Customers will be installed within the corresponding timeframe, as measured from the date an order has been validated and entered into Cogent’s provisioning system by its Account Coordination team. On-Net: 17 business days Colo: 17 business days Off-Net: 90 business days An order will not be validated until a signed Order Form and CSA and any other required documentation specified by COGENT, has been received, validated, approved and entered into COGENT’s provisioning system by its Account Coordination team. Additional required documentation may include a completed credit application and a completed questionnaire for IP Allocation as well as completed questionnaires for BGP, SMTP and DNS configurations when requested by the customer on the IP Allocation Questionnaire. The Installation guarantee for Cogent colocation services does not apply to third-party data centers. For Ethernet services, the port with the longest install time governs the entire order, e.g., if one port is On-Net and another port is Off-Net, the longer install time corresponding to the Off-Net port applies to both orders. If COGENT fails to meet these commitments, Customer will receive, at Customer’s request, one (1) month Service Credit. Customer may obtain no more than one (1) month Service Credit for any given month. COGENT’s Installation Guarantee is subject to the following conditions: Customer or its representative must cooperate with COGENT in the installation process, which includes accurate completion of an Order Form containing detailed demarcation information and other onsite contact listings. Changes in an Order Form made by or on behalf of Customer or the occurrence of events outside the reasonable control of COGENT, such as Force Majeure (as defined in the CSA), may result in delays for which COGENT is not responsible hereunder. Customer or its representative must be physically present at the time of installation and must provide access to the designated building’s phone closet(s) on the date(s) agreed to by COGENT’s Installation Coordination Department. Such building access and escort must also be provided to other necessary personnel to perform the installation of the connection. This Installation Guarantee applies to the interval between the original order date and original Installation Guarantee date. If Customer requests a change to an order date during implementation of Service, the ...
INSTALLATION GUARANTEE. For each of the Services listed below, Hi(Q) Data Corp guarantees connectivity for Customers will be installed within the corresponding timeframe, as measured from the date an order has been validated and entered into Hi(Q) Data Corp provisioning system by its Account Coordination team.
INSTALLATION GUARANTEE. If carpet becomes loose or wrinkled within guarantee period the Contractor shall re-stretch carpet at no additional cost to the owner.
INSTALLATION GUARANTEE. Telnes guarantees that installation of the service will be completed within twenty-one (21) days after receipt of a signed service agreement. If Telnes fails to meet commitment, Customer will be eligible to receive a credit for one half of the monthly recurring charge. Customer must request an SLA review by sending an email to xxXXX@XxxxxxXxxxxxxxx.xxx listing the affected install locations within fifteen (15) calendar days of the end of the month in which the suspected SLA violation occurred. Upon receiving this email, Telnes will calculate the duration of the commit time install to Customer.
INSTALLATION GUARANTEE. A. PPG Installation Guarantee shall mean the guarantee which NAM provides to consumer product goods manufacturers (“CPG’s”) with which it contracts that it will achieve at least a [ * ] compliance rate for installing signs as provided on Exhibit 5.
