INSTALLATION GUARANTEE Clause Samples
An Installation Guarantee clause ensures that the party responsible for installing equipment, systems, or materials guarantees the quality and proper functioning of their installation work for a specified period. Typically, this clause requires the installer to repair or replace any defects or failures that arise due to faulty workmanship or materials within the guarantee period, often at no additional cost to the client. Its core practical function is to protect the client from substandard installation work and to incentivize the installer to meet quality standards, thereby reducing the risk of future issues and associated costs.
INSTALLATION GUARANTEE. For the services listed below. MHO guarantees connections will be installed within the following corresponding time-frames, starting from the date an order has been placed, validated and entered into MHO’s provisioning system by its Account Coordination Team. An order will not be validated until a signed SOA, Landlord Agreement (LA) and other required documentation specified by MHO has been received, validated, approved, and entered into MHO provisioning system by its Account Coordination Team. Additional required documentation may include a completed credit application and a completed questionnaire for IP Allocation as well as completed questionnaires for BGP, SMTP and DNS configurations when requested by the Customer on the IP Allocation Questionnaire. The Installation Guarantee does not apply when installing in third-party data centers. If MHO fails to meet these commitments, Customers will receive (at Customer’s request) one (1) month Service Credit. Customers may obtain no more than one (1) month Service Credit for any given month. MHO’s Installation Guarantee is subject to the following conditions: • Customers and/or its representatives must cooperate with MHO in the installation process, which includes accurate completion of an Order Form containing detailed demarcation information and other onsite contact listings. Changes in the Order Form made by or on behalf of the Customer or the occurrence of events outside the reasonable control of MHO, such as Act of God may result in a delay for which MHO is not responsible hereunder. • Customers and/or its representatives must be physically present at the time of installation and must provide access to the designated building’s phone closet(s) and building’s roof on the date(s) agreed to by MHO’s Installation Coordination Department. Such building access and escort must also be provided to other necessary personnel to perform the installation of the connection. • If the Customer requests a change to an order date during implementation of Service, the Installation Guarantee date shall at MHO’s sole discretion, begin again upon change acceptance. • The Service Credit for failure to meet the Installation Guarantee is not available to Customers for whom installation charges have been waived or reduced.
INSTALLATION GUARANTEE. For each of the Services listed below, Cogent guarantees connectivity for Customers will be installed within the corresponding timeframe, as measured from the date an order has been validated and entered into Cogent’s provisioning system by its Account Coordination team. • On-Net: 17 business days • Colo: 17 business days • Off-Net: 90 business days An order will not be validated until a signed Order Form and CSA and any other required documentation specified by COGENT, has been received, validated, approved and entered into COGENT’s provisioning system by its Account Coordination team. Additional required documentation may include a completed credit application and a completed questionnaire for IP Allocation as well as completed questionnaires for BGP, SMTP and DNS configurations when requested by the customer on the IP Allocation Questionnaire. The Installation guarantee for Cogent colocation services does not apply to third-party data centers. For Ethernet services, the port with the longest install time governs the entire order, e.g., if one port is On-Net and another port is Off-Net, the longer install time corresponding to the Off-Net port applies to both orders. If COGENT fails to meet these commitments, Customer will receive, at Customer’s request, one (1) month Service Credit. Customer may obtain no more than one (1) month Service Credit for any given month. COGENT’s Installation Guarantee is subject to the following conditions: • Customer or its representative must cooperate with COGENT in the installation process, which includes accurate completion of an Order Form containing detailed demarcation information and other onsite contact listings. Changes in an Order Form made by or on behalf of Customer or the occurrence of events outside the reasonable control of COGENT, such as Force Majeure (as defined in the CSA), may result in delays for which COGENT is not responsible hereunder. • Customer or its representative must be physically present at the time of installation and must provide access to the designated building’s phone closet(s) on the date(s) agreed to by COGENT’s Installation Coordination Department. Such building access and escort must also be provided to other necessary personnel to perform the installation of the connection. • This Installation Guarantee applies to the interval between the original order date and original Installation Guarantee date. If Customer requests a change to an order date during implementation of Service, the ...
INSTALLATION GUARANTEE. Netifice guarantees that Internet connectivity for a Dedicated Access Customer shall be installed within thirty (30) business days after an order has been accepted and entered into Netifice's provisioning system by its Account Coordination team. Subject to the following conditions, if Netifice fails to meet this commitment, Dedicated Access Customer shall receive a credit ("Installation Service Credit") equal to the amount of the installation or activation fee paid by Dedicated Access Customer to Netifice for Internet access. • Dedicated Access Customer or its representative shall cooperate with Netifice in the installation process, including accurate completion of an order form containing detailed demarcation information and other onsite contact listings. Changes in an order made by or on behalf of Dedicated Access Customer or the occurrence of events outside the control of Netifice, such as Force Majeure, may result in delays for which Netifice is not responsible hereunder. • Dedicated Access Customer or its representative must be physically present at the time of installation and must provide access to the designated building's phone closet(s) on the date(s) agreed to by Netifice's Installation Coordination Department. Such building access and escort must also be provided to the local telecom provider to perform its tasks necessary for installation of the circuit. • Only circuits ordered to existing Netifice POPs are covered hereunder, and special circuits, including those ordered for remote areas or using non-standard technology, are not covered. • All circuits (including local loops, cross-connects and end-link circuits) must be ordered by Netifice, and all equipment must be provided and configured by Netifice or approved by Netifice. • When Netifice provides equipment, which Dedicated Access Customer installs and configures, Dedicated Access Customer must physically plug in such equipment promptly upon its receipt by Dedicated Access Customer. In the event of a delay in installation that entitles Dedicated Access Customer to Installation Service Credit, Dedicated Access Customer shall be liable for the local-loop charges with respect to such order beginning on the actual installation date despite the grant of Installation Service Credit by Netifice. See Section 7 hereof for the Service Claim Process.
INSTALLATION GUARANTEE. A. PPG Installation Guarantee shall mean the guarantee which NAM provides to consumer product goods manufacturers (“CPG’s”) with which it contracts that it will achieve at least a [ * ] compliance rate for installing signs as provided on Exhibit 5.
B. Subject to Insignia’s timely compliance with the terms and conditions of this Agreement, NAM will extend the PPG Installation Guarantee to Insignia for Specified Signs with Price and Insignia Signs with Price installed by NAM as further provided on Exhibit 5. If NAM does not meet the PPG Installation Guarantee of [ * ] as provided on Exhibit 5, as Insignia’s sole and exclusive remedy (except as provided in the following sentence), NAM will provide the credit or refund contemplated by Exhibit 5. If NAM’s average installation compliance calculated in accordance with Exhibit 5 is less than [ * ] for [ * ] or more cycles in a given calendar year, such compliance shall entitle Insignia to terminate this Agreement and avail itself of the remedy provided in Section 25.
INSTALLATION GUARANTEE. For each of the Services listed below, Hi(Q) Data Corp guarantees connectivity for Customers will be installed within the corresponding timeframe, as measured from the date an order has been validated and entered into Hi(Q) Data Corp provisioning system by its Account Coordination team.
INSTALLATION GUARANTEE. If carpet becomes loose or wrinkled within guarantee period the Contractor shall re-stretch carpet at no additional cost to the owner.
INSTALLATION GUARANTEE. Telnes guarantees that installation of the service will be completed within twenty-one (21) days after receipt of a signed service agreement. If Telnes fails to meet commitment, Customer will be eligible to receive a credit for one half of the monthly recurring charge. Customer must request an SLA review by sending an email to ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ listing the affected install locations within fifteen (15) calendar days of the end of the month in which the suspected SLA violation occurred. Upon receiving this email, Telnes will calculate the duration of the commit time install to Customer.