ITS Reporting Requirements Sample Clauses

ITS Reporting Requirements. 3.3.1 Monitoring reports that can be provided or sorted by any or all of the following criteria will include, but not be limited to: • Daily statistical reports • Location name • Originating number • Terminating number • Date of call • Time of call • Length of call • Type of call • Incarcerated individual PIN number. • Frequently called numbers (for all numbers called more than 5 times in one day) • Common numbers called (for all numbers called by more than one incarcerated individual) • Originating station • Bill type 3.3.2 Billing reports that can be provided or sorted that contain the following criteria: • Call detail report • Amount charged per call. • Gross revenue • Daily statistics • Monthly statistics • Called party/number accepting report. • Fraud/velocity report • Separate location totals and statistics • Total calls • Calls by date • Calls by time of day • Length of a call 3.3.3 The ITS will be capable of providing specific information for tracking incarcerated individual calling activities and calling patterns by individual telephone numbers. The following reports will be available for monitoring purposes: • PINs per incarcerated individual or identifying number. • Calls by Incarcerated individual PIN or other identifying number. 3.3.4 The ITS will provide the capability to customize reports in a form specified by the State. 3.3.5 The ITS will provide reporting capabilities to reconcile commission payments. 3.3.6 The bidder will supply call details reports to the DOC. These reports will contain a variety of call information and customizable to suit the DOC’s needs. 3.3.7 Standard reports must include: • Frequently Dialed Numbers • 3-Way Call Attempts • Call Volume by Telephone 3.3.8 Bidder will supply monthly revenue reports by individual location. 3.3.9 Proposals must include samples of call details and other standard reports. 3.3.10 Contractor will include any and all financial offerings in response to this RFP. 3.3.11 Please provide the following information at minimum: • Details of billing/invoicing and payment methods and schedules • Commission rate to be remitted and net sales calculations. • Sample monthly commission statements 3.3.12 Wire or ACH are preferred methods of commission receipts. 3.3.13 The DOC will not accept any proposals containing commission rates less than 30% of commissary sales net of sales tax, postage stamps, or less than two cents per billable minute commission on all debit, collect, and pre-paid collect incarcerate...