Limited Support and Updates Sample Clauses

Limited Support and Updates. Subject to payment of the fees specified above, Licensee shall have access to Updates of the Optimizer subsequent to its initial FCS release, if any, and to the JavaSoft bug tracking database via Sun's TLDA Licensee web site, and Licensee shall be included on Sun's TLDA Licensee general support alias. Licensee shall be assigned a primary point of contact in the JavaSoft engineering support organization to provide email, facsimile and telephone support (during regular business hours Pacific Standard Time) solely for the purpose of providing available information regarding bugs identified in the Technology by Licensee, and provided that Licensee must first consult the JavaSoft bug tracking database for possible resolution. In no event shall Licensee's payment of the Limited Support and Upgrade Fee be understood to obligate Sun to develop or make generally available for release any Upgrades to the Optimizer. *Confidential Treatment Requested Porting Assistance. [tbd]
Sample 1
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Limited Support and Updates. Sun shall provide Licensee under the terms and conditions of this Agreement, Updates, and email and telephone support (during regular business hours PST) to answer questions related to bugs identified in the Technology by Licensee. Licensee shall have viewing access to the Sun Java web-site bug tracking database. Licensee may designate a maximum of three (3) contacts within Licensee's organization to interface with the Sun support engineer. 3.2
Sample 1

Related to Limited Support and Updates

  • Software Support PFPC shall provide the following Software support services (“Software Support”):

  • Software License Agreement McDATA agrees that all Licensed Software will be distributed to Customers subject to a Software License Agreement (including warranty statement), along with a McDATA Manual, in a manner which is (a) no less protective of BROCADE's Intellectual Property Rights in the Licensed Software than the form attached hereto as Exhibit D, and (b) legally enforceable in the jurisdictions in which the Licensed Software, as incorporated into the McDATA Products, is distributed.

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Software License ICS will grant the Business Manager a non-exclusive and royalty-free right and license to use and copy software owned by ICS and to use certain third party software according to the terms of the applicable third party licenses to ICS, all in connection with the Business Manager’s obligations under the Agreement. ICS will provide the Business Manager with all upgrades to the licensed software.

  • Piping and Instrumentation Diagram MR Compressor Auxiliaries - 1C-5411_Liquefier-1 26089-200-M6-1P54-00016 00D

  • Maintenance and Support Services Distributor shall provide Maintenance and Support Services to all of its Customers of Licensed Software as set forth in Sections 3.4(a) and 3.4(b) below. Distributor may require Customers to provide the own First-Line Support: however, in no event shall Siebel be responsible for First-Line or Second-Line Support. Subject to Distributor's payment of the Maintenance Fees set forth in EXHIBIT A Siebel shall provide Third-Line Support to Distributor in accordance with Siebel's then current Maintenance and Support Services Policy. Distributor shall be responsible for all support related to the Value Added Offering.

  • REMOTE ACCESS SERVICES ADDENDUM The Custodian and each Fund agree to be bound by the terms of the Remote Access Services Addendum hereto.

  • Maintenance Support State Street shall use commercially reasonable efforts to correct system functions that do not work according to the System Product Description as set forth on Attachment A in priority order in the next scheduled delivery release or otherwise as soon as is practicable.

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.

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