Maintain Sales and Technological Expertise Sample Clauses

Maintain Sales and Technological Expertise. Except as otherwise stated below, HMSA shall, at no cost or expense to SWISSRAY, employ and maintain sales and technical personnel sufficiently trained to assist its customers in the use of Products as solutions for end-user problems, to fill end-user needs and to provide installation, applications training and warranty service to its customers. SWISSRAY will rely upon HMSA to provide such value-added sales and technical and engineering service as a principal reason for entering into and continuing this Agreement. Without limiting this general obligation: 3.3.1 HMSA shall, maintain an aggressive outbound sales force which actively pursues (including, making field sales calls) opportunities to sell Products to end users, and which is technically trained as provided in section 3.3.2, below; 3.3.2 HMSA shall provide necessary training so that (1) its technical support and service engineer staff shall have a thorough familiarity with the specifications and technical features of Products, and (2) its sales personnel will have a full understanding of the technical features of, and know the competitive advantages of, PRODUCTS. HMSA shall participate in and otherwise cooperate with SWISSRAY in training programs which SWISSRAY may establish, and shall require its sales and technical staff to study all materials issued to HMSA by SWISSRAY for that purpose; 3.3.3 HMSA acknowledges receipt of SWISSRAY's current service engineer prerequisite minimum requirements. HMSA shall review SWISSRAY's service engineer prerequisite minimum requirements, and shall require its x-ray service engineers to meet such requirements as the same may be reasonably amended by SWISSRAY from time to time, including without limitation, with respect to NT Workstation, DICOM and Ethernet connectivity; and 3.3.4 HMSA will provide applications training, at its own expense, to customers in connection with HMSA's PRODUCT sales. SWISSRAY shall provide the entire requisite documentation and software to support applications training and shall provide a "train the trainer" session for one HMSA applications person. See Exhibit D.
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Related to Maintain Sales and Technological Expertise

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