Maintenance Services not included in Subscription Fee Sample Clauses

Maintenance Services not included in Subscription Fee. The Subscription Fee includes the number of Support Tickets set out in the Annex. The Supplier is entitled to charge for any additional Support Ticket on a time and material basis based on the hourly rates defined in the Annex. Onsite services are not included in the Subscription Fee and will be charged additionally. If the Supplier provides Maintenance Services in relation to a defect and it is found that the defect cannot be attributed to the Software or the Maintenance Services as further set out in Section 7.4, the Supplier may charge for all such services according to the hourly rates set out in the Annex. 9 Cooperation Obligations Customer shall fulfil the following cooperation obligations: - installation of the Software; - operation of the Software with the Java Development Kit version 6 or a later version thereof if notified accordingly by the Supplier; - reporting of the Defects comprehensibly and immediately using the Support Ticket system of the Supplier; - remote access to the Software operated by the Customer or, if the remote access is not available, access to the office spaces and provision of a working place reasonably equipped to fulfil the Maintenance Services in case the Supplier is providing the Maintenance Services onsite; - installation and use of the latest Major or Minor Releases within one year after its issuance by the Supplier; - installation and use of the latest Patch Release as soon as reasonably practical after its issuance by the Supplier; - carrying out Supplier’s recommendations designed to implement a Workaround.
Sample 1Sample 2
AutoNDA by SimpleDocs

Related to Maintenance Services not included in Subscription Fee

  • Additional Services Fees Payments to the Design Professional on account of Additional Services shall be made as follows:

  • Routine Maintenance Services PM1.03.2-1 Respond immediately to restrict all access to Highway Crossing Infrastructure, as directed by the Province.

  • Maintenance Services Subject to Client’s timely payment of the applicable maintenance fees, Accenture will make available the following maintenance services (“Maintenance Services”):

  • Services Fee 5.1 The Transmission Services performed by TSO to Network User under this Standard Transmission Agreement are subject to the applicable Services fee calculated in accordance with attachment A of the Access Code for Transmission. In the event of any modification to the Regulated Tariffs, the Total Monthly Fee(s) and the Total Monthly Self-billing Fee(s) provided for in this Article 5.1 shall be adapted as from the calendar day of the entering into force of the modifications.

  • Processing Fees The Borrower acknowledges that processing fee as mentioned in the Schedule hereto has been paid by the Borrower.

  • Services Fees The Fees are stated on the Stripe Pricing Page, unless you and Stripe otherwise agree in writing. Stripe may revise the Fees at any time. If Stripe revises the Fees for a Service that you are currently using, Stripe will notify you at least 30 days (or a longer period if Law requires) before the revised Fees apply to you.

  • Support and Maintenance Services Information about Teradici’s support and maintenance for the Licensed Product may be found at xxxxx://xxxx.xxxxxxxx.xxx.

  • Janitorial Services or Building Maintenance Services If this Agreement is for janitorial or building maintenance services, this section is applicable. If this Agreement requires Contractor to perform Services at a new site, Contractor shall retain for sixty (60) days all employees currently employed at that site by any previous contractor that performed the same services at the site. Contractor shall provide upon request information sufficient to identify employees providing janitorial or building maintenance services at each site and to make the necessary notifications required under Labor Code section 1060 et seq.

  • Extended Support Services As long as funding is available (through FFFS, etc.), the district will provide the following supportive services for individuals who are eligible under the TANF Services 200% of poverty eligibility guidelines: Services listed in the supportive services attachment are provided to TANF, SNAP and 200% eligible individuals.

  • Processing Fee At the time each Advance is made, Borrower shall pay to Lender the Processing Fee with respect to such Advance.

Time is Money Join Law Insider Premium to draft better contracts faster.