Member Outreach. HMO must provide an outreach unit that works with Members to ensure they receive prompt services and are effectively informed about available THSteps services. Each month HMO must retrieve a list of Members who are due and overdue THSteps services from the TexMedCentral HMO Library. Using these lists and their own internally generated lists, HMOs will contact Members and encourage Members who are periodically due or overdue a THSteps service to obtain the service as soon as possible. HMO outreach staff must coordinate with TDH THSteps outreach staff to ensure that Members have access to the Medical Transportation Program, and that any coordination with other agencies is maintained.
Member Outreach. The Participating Provider shall conduct affirmative outreach whenever a Member misses an appointment and shall document this outreach in the Member’s medical record. Such an effort shall be deemed to be reasonable if it includes three (3) attempts to contact the Member. Such attempts may include, but are not limited to: written attempts, telephone calls and home visits. At least one (1) such attempt must be a follow-up telephone call.
Member Outreach. HMO must provide an outreach unit that works with Members to ensure they receive prompt services and are knowledgeable about available Texas Health Step services. Outreach staff must coordinate with TDH Texas Health Step outreach staff to ensure that Members have access to the Medical Transportation Program, and that any coordination with other agencies is maintained. MTP will not transport Members to value-added services offered by HMO.
Member Outreach. BlueCross or its subcontractor, shall have the right to contact Members to perform services under this Agreement, or as otherwise required by law, a regulatory body, or an accrediting agency. Employer warrants that the contact information included in its enrollment data was obtained directly from the applicable Member and that Members are aware they may be contacted via that information for non-telemarketing calls, emails, and/or text messages.
Member Outreach. HMO must provide an outreach unit that works with 1999 Renewal Contract Harrxx Xxxvice Area 50 August 9, 1999 Members to ensure they receive prompt services and are effectively informed about available THSteps services. Each month HMO must retrieve from the Enrollment Broker BBS a list of Members who are due and overdue THSteps services. Using these lists and their own internally generated lists, HMOs will contact Members and encourage Members who are periodically due or overdue a THSteps service to obtain the service as soon as possible. HMO outreach staff must coordinate with TDH THSteps outreach staff to ensure that Members have access to the Medical Transportation Program, and that any coordination with other agencies is maintained.
Member Outreach. Inovalon will outreach to members in writing and telephonically with information regarding the recommended need for a provider assessment (without specific disease information) and provider contact information in such a manner, as to facilitate timely practitioner encounter.
Member Outreach. HMO must provide an outreach unit that works with Members to ensure they receive prompt services and are effectively informed about available THSteps services. Each month the HMO must retrieve from the Enrollment Broker BBS a list of members who are due TDHS/HMO CONTRACT August 11, 1999
Member Outreach a) The PHP shall conduct outreach to educate Members about the Pilots, Pilot services, and how to self-refer for an assessment of Pilot eligibility consistent with the requirements of Section V.B.3.
Member Outreach. Assisting the executive in coordinating member outreach.
