Network Issue Sample Clauses

Network Issue. Occurs if network is unable to transfer data between Device and Server and packet loss is detected. That may cause for frame rate to drop on Device(s). If no frames are received from Device for 10 seconds, Device is considered offline. Camera Disconnected event is then generated in this particular case. Basic Parameters None Advanced Parameters Schedule (see "Setting up Schedule for Tracking Events"). Why Event may work incorrectly Notifications for this type of Event is hidden in system settings. See "Notifications" for more details.
Sample 1
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Network Issue. In the event of any Network Issue, Hostway shall issue a Day Credit to Customer for every [***] from the time of Hostway’s Initial Response that the Managed Servers are unable to transmit and receive data until the time that the Network Issue is resolved subject to the limits described in Subsection (d) below. For clarity, down time experienced during scheduled maintenance is expressly excluded from eligibility for Day Credits. Customer warrants that it understands and agrees that Hostway is not responsible in any way for any connectivity issues arising from outside of Hostway’s network, and that a failed ping-test from any third party service provider is not conclusive of a Network Issue as defined under this Section C, Paragraph 2.4 or in the SLA. Customer may report a failed ping-test to Hostway pursuant to the support procedures described above, but if Hostway’s independent investigation discovers that the failure resulted from connectivity issues outside of Hostway’s network, then any down time (ie. where the Server is not Operational) experienced by Customer as a result of such connectivity issue will not be eligible for Day Credits. Nothing in the above shall release Hostway from its undertaking to act upon its disaster recovery plans as presented to Customer.
Sample 1

Related to Network Issue

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  • Customer Relations A. Actively promote DCP Holding Company in all Marketing, Sales, Public Relations, and Community activity.

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  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

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