Non-Medical Services. The PRACTICE shall also provide Principal/Patient Members with the following Non-Medical Services:
Non-Medical Services. In addition to those Enhanced Primary Care Services and Wellness Services described above, FFHC will provide the following “Non-Medical Services”:
Non-Medical Services. In addition to those Enhanced Primary Care Services and Wellness Services described above, DPMWC will provide the following “Non-Medical Services”:
Non-Medical Services. Your physician will make every effort to accommodate your health care needs as quickly as possible. There may be times when a physician or staff member is not immediately available. By signing this agreement you acknowledge that your physician may not be immediately available. You also acknowledge that the services under this Agreement are not intended to be a substitute for emergency care. If you believe you are in need of emergency care or treatment you should always call 911.
Non-Medical Services. Payment of the Membership Fee will enable you to receive the following non-medical services and benefits usually not covered by insurance:
Non-Medical Services. The Peapod Membership Program is not a health insurance arrangement or a health benefit plan. Rather, the services provided in the Program are those listed above, and those that may be determined to be necessary to establish enhanced physician access and administrative services. Participation in the Program is independent of your health plan and Petite Pediatrics will continue to xxxx your insurance provider for services that are not covered by the Program. If Xx. Xxxxx, dba Petite Pediatrics or other Petite Pediatrics providers perform any services other than those provided under the Program, you and your insurer will be responsible for payment of Petite Pediatrics’ usual and customary fees for those additional services, including applicable co- payments, co-insurance and deductibles.
Non-Medical Services. The Practice will provide you with the following Non- Medical Services:
(a) 24/7 Access; After Hours Care. You will have direct telephone access to the Physician on a twenty-four hour per day, seven day per week basis. You will be given a phone number where you may reach the Physician directly around the clock. During the Physician’s absence for vacations, continuing medical education, illness, emergencies, or days off, the Practice will provide the services of a substitute physician, and you will be given instructions as to how to contact the substitute physician. The substitute physician will be available to you to the same extent as the Physician, although the substitute physician may be contacted through an answering service rather than directly.
(b) Facsimile, E-Mail, and Text Access. You will be given the Physician’s facsimile number, e-mail address, and cell phone number to which non-urgent communications can be addressed. Such communications will be dealt with by the Physician or staff member of the Practice in a timely manner, including a reasonably prompt response to you by the Physician or by the staff member.
(c) Same Day/Next Day Appointments. If you call, fax, e-mail, or text the Physician prior to noon on a normal office day (Monday through Friday) to schedule an appointment, every reasonable effort will be made to schedule an appointment with the Physician on the same day. If you call, fax, e-mail, or text the Physician after noon on a normal office day (Monday through Friday) to schedule an appointment, every reasonable effort will be made to schedule an appointment with the Physician on the following normal office day. In any event, however, the Practice will make every reasonable effort to schedule an appointment for you on the same day that the request is made.
(d) No-Wait Appointments. You will be seen by the Physician immediately upon arriving for a scheduled office visit or after only a minimal wait in the Practice’s lobby or waiting area.
(e) Home Visit. The Physician will visit you in your home, nursing or rehab facility, or Adult Congregate Living Facility in medically appropriate situations.
Non-Medical Services. Throughout your relationship with Company under this Agreement, Company will provide Patient with the following non-medical services:
(a) 24/7 Email Access/Video Chat. You will have direct access to Xxxxx Xxxxxxxx, M.D. (“Xx. Xxxxxxxx” or “Physician”) 24/7 through email for non-urgent communications. Physician shall use his reasonable efforts to answer all email correspondence within twenty-four
Non-Medical Services. Payment of the Patient Fee will enable you to receive the following non- medical services and benefits usually not covered by insurance:
1.3.1 You will have access to the Provider twenty-four hours per day, seven-days per week via email, text and phone. The Provider will make every attempt to respond within 24 hours of your request; however, there may be periods where the Provider is not available due to vacation, illness or emergencies. The provider will make every effort to respond during these times and may have another Provider or a Nurse respond when possible. If a substitute Provider is used, they will be available to you to the same extent as the Provider, although the substitute Provider may be contacted through an answering service rather than directly.
1.3.2 If you are experiencing a life-threatening or emergency medical situation, you should NOT call the Provider, but instead you should CALL 911 IMMEDIATELY.
1.3.3 Telemedicine appointments with the Provider may be conducted using Telemedicine via an application on your computer or phone. It is the Patient’s responsibility to provide the equipment and the internet connection that enables this technology on the Patient’s end of the connection.
