On-Gateway. For Service defined as “On-Gateway” LightEdge will make reasonable efforts to ensure service works reliably with Customer’s modem. If reliable modem service is deemed unfeasible by either LightEdge or by Customer, then the Customer will bear full cost of ordering and maintaining a POTS line dedicated to the modem via the local RBOC. LightEdge is not responsible for any integrator costs necessary to make this change. LightEdge will not be financially liable for inability to provide reliable modem service over this product. If LightEdge is unable to provide reliable modem service over this product LightEdge agrees to release Customer from contract liability of the one seat being used to provide services to this modem. Customer will continue to be liable for remainder of contracted services in such a situation. Business critical systems such as but not limited to point-of-sale systems, security systems, medical monitoring systems, or chemical monitoring systems should not be used with this service.
On-Gateway. Service defined as “On-Gateway” is compatible with most X0 X.00 (00000 baud) and V.29 (9600 baud) fax machines. Service may not work reliably with SuperG3 V.34 fax modems. LightEdge will make reasonable efforts to ensure service works reliably with Customer’s existing fax machine. Customer agrees to set their fax machine to a slower speed, if LightEdge feels necessary. LightEdge is not responsible for any integrator costs necessary to make this change. If reliable faxing over service is deemed unfeasible by either LightEdge or by Customer, then the Customer will bear full cost of ordering and maintaining a POTS line dedicated to faxing via the local RBOC. LightEdge will not be financially liable for inability to provide reliable faxing over this product. If LightEdge is unable to provide reliable fax service over this product, LightEdge agrees to release Customer from contract liability of the one seat being used to provide services to this fax machine. Customer will continue to be liable for remainder of contracted services in such a situation.
On-Gateway. For Customer locations where LightEdge is able to offer local phone numbers through a local point of presence LightEdge will provide Customer with voice connectivity Service between the Customer Premise identified below and the Public Switched Telephone (PSTN) network. Service will be delivered in the form of a dedicated circuit(s) engineered by LightEdge which will be dependent upon location, bandwidth and/or Services requested. Service will typically be delivered to Customer via managed phones. Service will be transported using Voice-over-IP (VoIP) encapsulation. Service will be delivered via Voice-over-Internet Protocol using CODEC g.729a standards. LightEdge will provide administrative access to Customer’s technical contact to easily add, change and delete Users on their Hosted PBX system. LightEdge reserves the right to change or enhance features included with Hosted PBX Seats from time to time. Customer is expected to perform the majority of all Moves, Adds and Changes (MACs) through use of the online administrative portal, Xx.XxxxxXxxx.xxx. These responsibilities are described in detail at the end of this Service Agreement. If the LightEdge support team is consulted to perform a change that is the responsibility of the Customer, a change fee will be assessed. Customer calls will be routed via an IP to PSTN gateway managed by LightEdge Solutions. LightEdge will provide a single local phone number per phone.
On-Gateway. For customer locations where LightEdge is able to offer local phone numbers through a local point of presence LightEdge will provide Customer with voice connectivity Service between the Customer Premise identified below and the Public Switched Telephone (PSTN) network. Service will be delivered in the form of a dedicated circuit(s) engineered by LightEdge which will be dependent upon location, bandwidth and/or Services requested. Service will either be delivered to Customer as a digital PRI, digital voice T1 line or a SIP Trunk. Service will be transported using Voice over IP (VoIP) encapsulation.
