Ordering and Provisioning for Resale Services Clause Samples
The "Ordering and Provisioning for Resale Services" clause establishes the procedures and requirements for how a reseller may request and receive telecommunications or other services from a provider for the purpose of reselling them to end customers. Typically, this clause outlines the process for submitting orders, the information required, timelines for service activation, and any limitations or conditions on the types of services that can be resold. Its core practical function is to ensure a clear, standardized process for resellers to access and deliver services efficiently, minimizing misunderstandings and operational delays between the provider and the reseller.
Ordering and Provisioning for Resale Services. 3.2.1 Subject to Section 13 of the Agreement and in accordance with all Applicable Law, the Providing Party shall provide the Purchasing Party with access to Customer Information of a Purchasing Party Customer without requiring the Purchasing Party to produce a signed LOA based on the Purchasing Party’s representation that the Customer, in the manner required by Applicable Law and this Agreement, has authorized the Purchasing Party to obtain such Customer Information.
3.2.1.1 Such Customer Information shall be in a format which is acceptable to the Purchasing Party at the line and/or trunk level. In accordance with Applicable Law, the Providing Party shall provide to the Purchasing Party an electronic interface to Providing Party Customer Information systems which will allow the Purchasing Party to obtain the Providing Party’s current Customer profile, including Customer name, billing and service addresses, billed telephone number(s), and identification of features and services on the Customer accounts, and allow the Purchasing Party to obtain information on features and services available in the end office where Customer’s services are currently provisioned.
3.2.2 BA shall provide to AT&T a list of Resale Services within sixty (60) days of the Effective Date of this Agreement and shall provide updates to such list in accordance with Section 42 of the Agreement.
3.2.3 The Providing Party shall provide to the Purchasing Party an electronic interface to Providing Party information systems to allow the Purchasing Party to:
3.2.3.1 assign telephone number(s) (if the Customer does not already have a telephone number or requests a change of telephone number);
3.2.3.2 schedule dispatch and installation appointments;
3.2.3.3 provide service availability dates; and
Ordering and Provisioning for Resale Services. U S WEST shall provide a real time electronic interface with at least the following specifications:
3.3.3.1 U S WEST shall provide to AT&T a real-time, electronic interface to U S WEST information systems to allow AT&T to assign telephone number(s) (if the Customer does not already have a telephone number or requests a change of telephone number).
3.3.3.2 For Resale Services not subject to standard intervals, U S WEST shall provide to AT&T a real-time, electronic interface to schedule dispatch and installation appointments.
Ordering and Provisioning for Resale Services. 2.3.2.1 BellSouth shall make available to MCIm a list of all intraLATA and interLATA carriers available for subscriber selection on a central office level.
2.3.2.2 Left blank intentionally.
2.3.2.3 BellSouth shall provide MCIm with customer service records, including without limitation Customer Proprietary Network Information (CPNI), except such information as BellSouth is not authorized to release either by the customer or pursuant to applicable law, rule or regulation.
2.3.2.3.1 BellSouth shall provide to MCIm, on a restricted basis which will appropriately safeguard "subscribers'" privacy, a real-time, electronic interface to "BellSouth's" subscriber information systems which will allow MCIm to obtain the subscriber profile information, including listed name, billing and service addresses, billed telephone number(s), and identification of features and services on the "subscriber's" account(s). The Parties shall mutually MCImetro - BellSouth Mississippi Interconnection Agreement agree on restrictions that will appropriately safeguard subscribers' privacy.
2.3.2.3.1.1 Until access to CSRs is available via a real-time, electronic interface, BellSouth shall provide CSRs via a three-way call to a BellSouth service center or will fax a copy of the customer's record to MCIm with the customer's permission. BellSouth will also make available to MCIm the "switch-as-is" process. BellSouth will also provide information on an existing account in conjunction with issuing an LSR to convert the subscriber's service to MCIm.
2.3.2.3.1.2 BellSouth shall not require MCIm to present to BellSouth prior written authorization from each customer before BellSouth allows MCIm access to CSRs. Instead, MCIm shall issue a blanket letter of authorization to BellSouth which states that MCIm will obtain the customer's permission before accessing the CSRs.
2.3.2.4 BellSouth shall provide to MCIm access to a list of all Telecommunications Services features and functions, including new services, trial offers, and promotions. At MCIm's option, BellSouth will provide MCIm access to BellSouth's Products and Services Inventory Management System (P/▇▇▇▇) data via Network Data Mover file transfer. BellSouth shall update this data at least once a week from BellSouth's P/▇▇▇▇ database. The data shall be available at all times and MCIm may retrieve the data at any time on a mutually agreed upon schedule which will allow MCIm to download the file once it is updated by BellSouth
2.3.2.5 At MCIm's o...