Personal Roster Requests. (Short Term)
Personal Roster Requests. (Long Term) An individual requiring on-going special roster arrangements to accommodate circumstances including but not limited to family care, religious, educational or health needs must apply in writing to their manager stating the reason, the arrangement required and for how long it will apply. Where possible, these must be made within a reasonable timeframe. In considering whether to approve such a request a manager shall take note of the Sydney Opera House’s commitments to family friendly work practices; the work requirements of the business and the resulting impact upon other employees in the work area and advise the employee of any changes to penalty arrangements that may arise. If matters are not resolved to the satisfaction of either party, the conflict, dispute, grievance prevention and resolution procedure in Clause 6 of this Agreement may be applied. (Short Term) Roster changes requested by employees will, except by mutual agreement, be made without incurring extra penalty and overtime costs to the House or inconvenience to customers. This includes hours exchanged between consenting employees with the agreement of the SOH. Both these circumstances should, where possible be made within the minimum roster variation and cancellation standards provided above.
