Procedures for Employee Grievances. A. The Employer and the Union agree that reasonable efforts will be made to settle complaints at the lowest possible level. Employees are encouraged to resolve complaints between themselves and their immediate supervisors without resorting to the Negotiated Grievance Procedure. B. A complaining employee will first raise the matter to be grieved with the appropriate Union official in person, if on site, or by telephone. The Union will raise the issue with the complaining employee’s immediate Supervisor within fifteen (15) days of the date of the incident underlying the complaint by filing a written grievance. The written grievance will include the known details of the incident being grieved, the specific remedy being sought, and the designation of the Union Representative with whom the Employer should deal in connection with the grievance. C. Within seven (7) days of receipt of the written grievance, the Supervisor will review the matter being grieved and hold a meeting to include the supervisor, the grievant and the designated Union representative. The Supervisor may have a labor advisor present to discuss the issue(s). Within ten (10) days of that meeting, the Supervisor will respond to the grievance in writing by granting and/or denying the remedy requested in whole or in part. D. If not satisfied with the Supervisor’s response, the Union has fifteen (15) days to request in writing a review by the State Director of the supervisor’s decision. Within ten (10) days of receipt of the Union’s request, the State Director will schedule a meeting to include the Union’s representative and the grievant, together with the Agency representatives, including the State Director or designee and any other person whose presence the State Director deems desirable. Within fifteen (15) days of that meeting, the State Director will forward a written decision granting or denying the remedy requested. E. If the Union is not satisfied with the State Director’s response, it may proceed as provided in Article 27, “Arbitration”.
Appears in 1 contract
Samples: Collective Bargaining Agreement
Procedures for Employee Grievances. A. The Employer written grievance should normally contain a description of the matter(s) being grieved, including:
1. The Article(s) of the Agreement, law, rule, or regulation alleged to have been violated, or to the employment condition in dispute;
2. statement of the circumstances giving rise to the grievance including the date, if applicable, of the alleged violation;
3. the name of the management official(s) or others alleged to have committed the action grieved;
4. name and position title of the grievant(s) with work telephone number(s);
5. name of Union Representative (if any); and
6. desired relief.
B. Grievance meetings under this procedure normally will be face‐to‐face, although alternate options may be made available upon mutual agreement by the parties. The grievant and the Union agree that reasonable efforts representative will be made to settle complaints at the lowest possible level. Employees are encouraged to resolve complaints between themselves and their immediate supervisors without resorting to the Negotiated Grievance Procedure.
B. A complaining employee will first raise the matter to be grieved meet with the appropriate Union designated management official in person, and an Agency representative (if on site, or by telephoneone is designated). The Union will raise the issue with the complaining employee’s immediate Supervisor within fifteen (15) days and management may be permitted to have an equal number of representatives at all steps of the date grievance procedure. If an agency representative is designated; the Union will be apprised who the representative will be. Normally, this notice will occur not less than 3 days in advance of the incident underlying the complaint by filing a written grievance. The written grievance will include the known details of the incident being grieved, the specific remedy being sought, and the designation of the Union Representative with whom the Employer should deal in connection with the grievancemeeting.
C. Within seven (7) days Grievances may be hand delivered or delivered through e-mail. The recipient of the grievance shall sign and date the grievance if hand delivered or reply via email. If the grievance is delivered via e-mail and an acknowledgement of receipt of the written grievancegrievance has not been received within 7 calendar days, the Supervisor parties will review the matter being grieved and hold a meeting to include the supervisor, the grievant and the designated Union representative. The Supervisor may have a labor advisor present to discuss the issue(s). Within ten (10) days of that meeting, the Supervisor will respond to assume the grievance in writing by granting and/or denying has been delivered and received. Timelines will be preserved if the remedy requested in whole or in partserving party is able to show the grievance was delivered via email.
D. If Management officials designated to be grievance deciding officials will have the authority to resolve the grievance. The designee will not satisfied with be someone who decided the Supervisor’s response, the Union has fifteen (15) days to request in writing issue at a review by the State Director of the supervisor’s decision. Within ten (10) days of receipt of the Union’s request, the State Director will schedule a meeting to include the Union’s representative and the grievant, together with the Agency representatives, including the State Director or designee and any other person whose presence the State Director deems desirable. Within fifteen (15) days of that meeting, the State Director will forward a written decision granting or denying the remedy requestedprevious step.
E. If Grievances should normally be resolved at the Union lowest level possible. However, there will be times when a grievance may be more appropriately initiated at a higher supervisory level, for example, when a disciplinary action is taken by the supervisor at the lower level or who clearly has no authority to resolve the issue. When a grievance is initiated at a higher supervisory level, specifically at Step 3, the time limits of Step 1 will apply.
F. Through mutual agreement of the parties, the grievance timeline(s) will be placed in abeyance to allow the parties to come to consensus or resolution prior to filing a grievance.
G. All grievance decisions will be in writing and state the issue being grieved, a summary of the findings and the rationale for the decision. Copies of relevant documents cited in the decision will be provided if they are not satisfied with otherwise readily available to the State Director’s responseemployee.
H. In employee grievances, it may proceed as provided in Article 27, “Arbitration”failure on the part of the Agency to meet any of the time requirements of this procedure will permit the grievance to advance to the next step.
Appears in 1 contract
Samples: Collective Bargaining Agreement
Procedures for Employee Grievances. A. The Employer and the Union agree that reasonable efforts will be made to settle complaints at the lowest possible level. Employees are encouraged to resolve complaints between themselves and their immediate supervisors without resorting to the Negotiated Grievance Procedure.
B. A complaining employee will shall first raise the matter to be grieved with the appropriate Union official in person, if on site, or by telephone. The Union will shall raise the issue with the complaining employee’s immediate Supervisor supervisor by filing a written grievance within fifteen (15) working days of (a) the date of the incident underlying the complaint by filing or (b) the date the employee became aware of it. A grievance concerning a written grievancecurrent continuing practice may be presented at any time. The written grievance will include shall include:
(a) specific detail sufficient to permit the known details of Agency to investigate and confirm or deny the incident being grieved, complaint; (b) the specific remedy being sought, ; and (c) the designation of the Union Representative with whom the Employer Agency should deal in connection with the grievance.
C. B. Within seven (7) days of receipt of receiving the written grievance, the Supervisor will supervisor shall review the matter being grieved and hold a Step 1 meeting to discuss the grievance. Those invited to the Step 1 meeting shall include the supervisor, the grievant Grievant, and the designated Union representative. The Supervisor supervisor may have a labor relations advisor present to discuss advise the issue(s)supervisor. Within ten (10) days of that Step 1 meeting, the Supervisor will supervisor shall respond to the grievance in writing by writing: (a) with sufficient specificity to allow the Employee and/or the Union to confirm or deny the response; and (b) granting and/or denying the requested remedy requested in whole or in part.
D. C. If not satisfied with the Supervisorsupervisor’s responseresponse at Step 1, the Union has shall have fifteen (15) days to request in writing a review by that the State Director of review the supervisor’s decisionresponse. Within ten (10) days of receipt of receiving the Union’s request, the State Director will Agency shall schedule a Step 2 meeting to discuss the grievance. Those invited to the Step 2 meeting shall include the Union’s representative and the grievantGrievant, together with the Agency representatives, including the State Director or their designee and any other person whose presence the State Director deems desirableone representative of their choosing. Within fifteen (15) days of that Step 2 meeting, the State Director will forward a written decision or his designee shall respond to the grievance in writing:
(a) with sufficiently specificity to allow the employee and /or the Union to confirm or deny the decision; and (b) granting or denying the requested remedy requestedin whole or in part.
E. D. If the Union is not satisfied with the State Director’s responseresponse at Step 2, it may proceed as provided in Article 27, “Arbitration”, within 30 days.
E. The Agency’s failure to meet any of the timeliness requirements of this procedure shall permit the Grievant to advance the grievance to the next step. If the Grievant fails to timely pursue the grievance to the next step in accordance with the terms of this agreement, the grievance shall be closed.
Appears in 1 contract
Samples: Collective Bargaining Agreement
Procedures for Employee Grievances. A. The Employer Step 1 A grievance must be submitted in writing, preferably, on the standard grievance form provided by the Administration, and the Union agree that reasonable efforts will be made to settle complaints at the lowest possible level. Employees are encouraged to resolve complaints between themselves and their immediate supervisors without resorting presented to the Negotiated Step 1 management official (designated in the Grievance Procedure.
B. A complaining employee will first raise the matter to be grieved with the appropriate Union official in person, if on site, or by telephone. The Union will raise the issue with the complaining employee’s immediate Supervisor Steps Chart below) within fifteen (15) 15 working days of the action or date the employee became aware of the incident underlying the complaint by filing a written grievanceact or occurrence. The written grievance will include should normally describe the known details of the incident matter(s) being grieved, include the specific remedy being sought, and the designation article(s) of the Union Representative with whom agreement that is involved, explain how the Employer should deal in connection article(s) is allegedly violated and state the requested relief. If multiple employees with the grievance.
C. Within seven same Step 1 or Step 2 grievance official (7per the grievance chart in Section 9 of this article) days of receipt file a single grievance over the same matter, one grievant for every four (4) grievants will be selected to serve as the “de facto” grievant(s) through the completion of the written remaining step(s) of the grievance process. If there are less than 4 grievants to the original grievance, there will be one “de facto” grievant. Unless authorized by management, only the Supervisor “de facto” grievant(s) will review be permitted to attend and participate in oral presentation(s) and discussions with management regarding the matter being grieved and hold a meeting grievance. If the grievance is pursued to include the supervisorarbitration, the grievant and the designated Union representative. The Supervisor individual relief may have a labor advisor present to discuss the issue(s)be appropriate. Within ten (10) working days after receipt of that meetingthe grievance, the Supervisor Step 1 official must hold a meeting or, if one is not requested, issue a decision in writing. If the meeting is held after the fifth workday, the Step 1 official must issue a decision within five (5) working days after the meeting. The decision will respond either grant, partially grant, or deny the relief sought. The grievance may be appealed to the Step 2 official within five (5) working days after receipt of the Step 1 decision. The Step 1 official will forward the grievance in writing material to the Step 2 official as indicated by granting and/or denying the remedy requested in whole or in partgrievant's election to proceed to the next step.
D. A. If not satisfied with the Supervisor’s responseStep 2 official is located in the same installation as the grievant, the Union has fifteen grievant shall have five (155) days workdays to request make an oral and/or written presentation.
B. If the Step 2 official is not in writing a review by the State Director of same installation as the supervisor’s decision. Within grievant, the grievant shall have ten (10) days of receipt of the Union’s request, the State Director will schedule a meeting workdays to include the Union’s representative and the grievant, together with the Agency representatives, including the State Director make an oral and/or written presentation. The Step 2 official or designee will, as speedily as possible, attempt to resolve the grievance and any other person whose presence will, within ten (10) workdays after the State Director deems desirable. Within fifteen (15) days of that meeting, the State Director will forward presentation date give a written decision granting or denying containing the remedy requestedreasons for the decision.
E. If the Union is not satisfied with the State Director’s response, it may proceed as provided in Article 27, “Arbitration”.
Appears in 1 contract
Samples: National Agreement