Raising and Recording Formal Disputes Sample Clauses

Raising and Recording Formal Disputes. Authorized representatives will raise formal disputes with SOD only after attempting to resolve disputes independently through the service delivery process. The Chief of SIC will communicate the accountability for the formal dispute to the NSSC. All formal disputes raised will be documented in a disputes log within one working day and responsibility will be assigned for resolution. The Chief of SIC will seek to identify and agree upon satisfactory, immediate resolution of the dispute with NSSC Service Delivery and/or SOD. Agreed-upon actions will be vetted with the NSSC Executive Director, documented in the formal disputes log, and confirmed with the customer representative. Actions not in agreement will be communicated to the NSSC Executive Director for further disposition.
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Raising and Recording Formal Disputes. Center representatives will raise formal disputes with the CS&C Office only after attempting to resolve disputes independently through the service delivery process. The CS&C Office will communicate the accountability for the formal dispute to the NSSC. All formal disputes raised will be documented in a disputes log by the relevant CS&C staff member within one working day, and responsibility will be assigned for resolution. RELEASED - Printed documents may be obsolete; validate prior to use. The CS&C Director will seek to identify and agree upon satisfactory, immediate resolution of the dispute with NSSC Service Delivery and/or Business and Administration Offices. If this is achieved, agreed-upon actions will be cleared with the NSSC Executive Director, documented in the formal disputes log, and confirmed with the Center representative.

Related to Raising and Recording Formal Disputes

  • Formal Dispute Resolution 10.6.1 If the Parties are unable to resolve the dispute through the informal procedure described in Section 10.5, then either Party may invoke the formal Dispute Resolution procedures described in this Section 10.6. Unless agreed among all Parties, formal Dispute Resolution procedures, including arbitration or other procedures as appropriate, may be invoked not earlier than sixty (60) calendar days after receipt of the letter initiating Dispute Resolution under Section 10.3.

  • Alternative Dispute Resolution Process Owner may establish a dispute resolution process to be utilized in advance of that outlined in Tex. Gov’t Code, Chapter 2260.

  • Informal Dispute Resolution Prior to the initiation of formal dispute resolution procedures, the Parties shall first attempt to resolve their Dispute informally, in a timely and cost-effective manner, as follows:

  • Complaints and Dispute Resolution 16.1 Where a dispute arises in connection with any aspect of this Agreement, the parties acting with good faith, will use all reasonable endeavours to bring any such issue to the attention of the other party in a timely fashion and in any event within 60 days of any such dispute coming to their attention.

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