Common use of Receptionist Clause in Contracts

Receptionist. Position concept - Answers the "must answer" line in the Call Management Center while controlling entry to the branch office and receiving visitors. Responsibilities . Greets, ascertains pertinent information, and registers visitors. Helps identify, locate and contact persons to be visited. Gives internal and external directions. Ensures that no one is detained in the reception area beyond a reasonable length of time. . Answers the "must answer" line in the Call Management Center. Pages person to be contacted when appropriate or navigates the call to the requested function. Ensures callers are greeted professionally, given the proper information and not left on hold longer than the IBM standard. . Collects and distributes mail from/to the CMC personnel. . Ensures only authorized persons are permitted into the facility and ensures escorts are provided when necessary. Reports security concerns to appropriate Contractor/IBM management. . Handles special situations such as outside solicitations, providing information about employees, etc., in accordance with company policies and practices. . Demonstrate courtesy, tact and discretion in communications, so as to present a favorable company and site image. . As required, initiates and maintains appropriate files and reports. . Perform other administrative tasks such as typing, filing, scheduling conference rooms, conference rooms, ordering supplies, updating the organizational chart and updating calendars. . Back-up branch secretary when required. . Work requests will be received from IBM personnel . Perform other duties as assigned.

Receptionist. Position concept - Answers the "must answer" line in the Call Management Center while controlling entry to the branch office and receiving visitors. Responsibilities . Greets, ascertains pertinent information, and registers visitors. Helps identify, locate and contact persons to be visited. Gives internal and external directions. Ensures that no one is detained in the reception area beyond a reasonable length of time. . Answers the "must answer" line in the Call Management Center. Pages person to be contacted when appropriate or navigates the call to the requested function. Ensures callers are greeted professionally, given the proper information and not left on hold longer than the IBM standard. . Collects and distributes mail from/to the CMC personnel. . Ensures only authorized persons are permitted into the facility and ensures escorts are provided when necessary. Reports security concerns to appropriate Contractor/IBM management. . Handles special situations such as outside solicitations, providing information about employees, etc., in accordance with company policies and practices. . Demonstrate courtesy, tact and discretion in communications, so as to present a favorable company and site image. . As required, initiates and maintains appropriate files and reports. . Perform other administrative tasks such as typing, filing, scheduling conference rooms, conference rooms, ordering supplies, updating the organizational chart and updating calendars. . Back-up branch secretary when required. . Work requests will be received from IBM personnel personnel. . Perform other duties as assigned.