Remote Technical Assistance Sample Clauses

Remote Technical Assistance. DISTRICT shall provide personnel capable of assisting in resolving technical issues for its own equipment. Said personnel shall take steps requested by SUPERINTENDENT and/or its subcontractors.
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Remote Technical Assistance. To report any system deficiency, Customer’s designated representative shall contact Hill-Rom’s Technical Support Center at 800-445-3720 or via email at xxxx.xxxxxxx@xxxx-xxx.xxx. Hill-Rom’s Technical Support team will attempt to troubleshoot and solve software issues remotely. Hill-Rom shall use commercially reasonable efforts to correct any reproducible and material error in the system software. Hill-Rom shall not be responsible for correcting errors not attributable to or that do not relate to the Hill-Rom Provided Components or Hill-Rom Provided Software.
Remote Technical Assistance. Customer’s designated representative will notify Hill-Rom’s Technical Support Center upon discovery of any issue or concern with the Voalte Nurse Call system and will describe the issue or concern to Hill-Rom with adequate specificity to ensure Hill-Rom may identify and verify the issue or concern. A Hill-Rom Technical Support Representative will access Customer’s Voalte Nurse Call system via remote access using a highly secure encrypted remote access tool (hereinafter “Hill-Rom Remote Services or HRRS”), to verify the issue. Customer acknowledges and agrees that Hill-Rom will utilize a Hill-Rom Remote Services (HRRS) tool to remotely access and monitor Customer’s Voalte Nurse Call systems for installation, service and support of Voalte Nurse Call systems which may also include service and support of Voalte Nurse Call events, alarms and conditions through a highly secure encrypted HRRS connection.
Remote Technical Assistance. Customer’s designated representative(s) will notify Hill-Rom’s Technical Support Center upon discovery of any deficiency in the Software and will describe the deficiency to Hill-Rom with adequate specificity to ensure Hill-Rom may identify and verify the problem. A Hill-Rom Technical Support Representative will, if available, access Customer’s system via remote access using the intelligent device management (“IDM”) tool (hereinafter “Hill-Rom Remote Services”), to verify the malfunction. Customer acknowledges and agrees that Hill-Rom may utilize a Hill-Rom Remote Services tool, which may monitor Customer’s LINQ systems, LINQ system events and conditions via remote access through a secure 443 port using 128-bit (or higher) SSL encryption.
Remote Technical Assistance. Customer’s designated representative(s) will notify Hill-Rom’s Technical Support Center upon discovery of any deficiency in the NNC system and will describe the deficiency to Hill-Rom with adequate specificity to ensure Hill-Rom may identify and verify the problem. A Hill-Rom Technical Support Representative will, if available, access Customer’s NNC system via remote access using the intelligent device management (IDM) tool (hereinafter “Hill-Rom Remote Services”), to verify the malfunction. Customer acknowledges and agrees that Hill-Rom may utilize a Hill-Rom Remote Services tool, which may monitor Customer’s NNC systems, NNC system events and conditions via remote access through a secure 443 port using 128-bit (or higher) SSL encryption.

Related to Remote Technical Assistance

  • Technical Assistance DFPS may provide informal support, guidance, clarification, and other forms of technical assistance via phone, email, and virtual meeting to resolve Grant or performance compliance issues. Grantee will document all such instances of technical assistance by DFPS in writing, including any implementation work.

  • Legal Assistance The Board shall give full support including legal and other assistance for any assault upon the employee while properly acting in the discharge of his/her duties.

  • Educational Assistance Section 1. Tuition reimbursement shall be provided to employees covered by this collective bargaining AGREEMENT under the same terms and conditions, policies and procedures as the rest of Hennepin County and reflecting a county–wide pool for funding. See Hennepin County Tuition Reimbursement Policy Frequently Asked Questions Section 2. Where courses are required and certified by the appointing authority as essential to current job performance, such appointing authority shall grant 100% reimbursement for tuition, required fees and required study materials. Section 3. At the request of an employee, an Individual Development Plan shall be established. Any employee making the request shall be provided with paid time to work with their Supervisor or Human Resources to develop a training plan for career development within Hennepin County. Human Resources will be a source of career information, and postings, in which the employee may have an interest. Time allotted for this activity and the training plan adopted shall be subject to mutual agreement of the Employee and Supervisor.

  • Directory Assistance 72.1 The Parties acknowledge that CenturyLink is not a Directory Assistance (DA) provider. CenturyLink provides directory listings information for its subscribers to third party DA providers to be included in the national and local databases used by such third party providers. The Parties agree that to the extent the DA provider contracted by CLEC for DA services to CLEC’s subscribers also populates the national DA database, then CLEC’s DA listings have been made available to CenturyLink’s subscribers and no further effort is needed by either Party. If for any reason, CLEC desires that CenturyLink act as a middleman conduit for the placement of CLEC’s DA listings in the DA database(s), then CenturyLink shall provide such compensable DA listings service pursuant to separate written terms and conditions between CenturyLink and CLEC which will be attached to this Agreement as an Amendment.

  • Mutual Assistance The Parties will do all things reasonably necessary or appropriate to carry out the terms and provisions of this Agreement and to aid and assist each other in carrying out such terms and provisions.

  • Technical Training The CAISO and the Participating TOs shall respond to reasonable requests for support and provide relevant technical training to each other’s employees to support the safe, reliable, and efficient operation of the CAISO Controlled Grid and to comply with any NERC or WECC operator certification or training requirements. Examples of such technical training include, but are not limited to: (1) the theory or operation of new or modified equipment (e.g., control systems, Remedial Action Schemes, protective relays); (2) computer and applicator programs; and (3) CAISO (or Participating TO) requirements. The Parties shall enter into agreements regarding the timing, term, locations, and cost allocation for the training.

  • Emergency Assistance Both Parties shall exercise due diligence to avoid or mitigate an Emergency to the extent practical in accordance with applicable requirements imposed by the Standards Authority or contained in the PJM Tariffs and NYISO Tariffs. In avoiding or mitigating an Emergency, both Parties shall strive to allow for commercial remedies, but if commercial remedies are not successful or practical, the Parties agree to be the suppliers of last resort to maintain reliability on the system. For each hour during which Emergency conditions exist in a Party’s Balancing Authority Area, that Party (while still ensuring operations within applicable Reliability Standards) shall determine what commercial remedies are available and make use of those that are practical and needed to avoid or mitigate the Emergency before any Emergency Energy is scheduled in that hour.

  • Additional Assistance If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us at any time. This means you should contact us beforehand if anything of these Terms and Conditions is unclear, unfair or unacceptable to you. Our Commitment to Security and Privacy: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place the appropriate and reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Please see our Privacy Policy for further information.

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • DEVELOPMENT OR ASSISTANCE IN DEVELOPMENT OF SPECIFICATIONS REQUIREMENTS/ STATEMENTS OF WORK

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