Support Center Sample Clauses

Support Center. Licensor shall make its client support center available for support requests during Licensor’ normal business hours.
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Support Center. Our support center helps Third Party Service Provider to post their hospitality related services through their Banquets halls/ Marriage gardens/ Conference Halls/ Property with ease on our website for providing such services as required by the End Consumer so far as the same is intended within the applicable laws of India. The information which we gather via calling is kept highly confidential. The information of End User/s is not outsourced to third parties under any circumstances. Users bear the sole responsibility of providing accurate and genuine information about their property when they receive calls from our support team. xxx.xxxxxxxxxxxx.xxx does not take any responsibility of data which is gathered via telephone calls.
Sample 1
Support Center. Equifax provides a national toll-free technical support line that is staffed twenty-four (24) hours per day, seven (7) days per week, three hundred sixty-five (365) days per year for the purposes of reporting Service Availability incidents. Refer to the Equifax Application Support Guidelines, as updated from time to time by Equifax, for further information on Equifax’s support procedures. Level 1 Support Equifax Broker Support Center · · 24 x 7 x 365 availability Record Broker incident · Execute notification procedures as necessary · Execute escalation procedures as necessary · Invoke bridge conference calls with Equifax and/or the Broker as necessary Level 2 Support Equifax Operations Team · · Diagnose platform (hardware, software, network) problems Execute corrective action Level 3 Support Equifax Service Fulfillment Team · · Diagnose application problems Execute corrective action
Sample 1
Support Center. Standard customer care services are required to provide continued proper and effective use of the EDP by Users throughout the Term of this Agreement. The primary mechanism for delivering this service is the Support Center. 7.1.1. Support Center services are provided as follows: 7.1.1.1. The Contractor will provide Level One and Level Two support for the Data Dashboard solutions contained within the EDP and Levels One through Three support for all other elements of the EDP as per the Content Management and System Services RFP.. 7.1.1.2. Support Center staff may be contacted by EDP end-users for Level One support via toll-free telephone number provided by Contractor. 7.1.1.3. Support Center staff may be contacted by Designated Representatives for third level support via toll-free telephone number provided by Contractor. 7.1.1.4. Only NYSED Designated Representatives are authorized to contact the Support Center directly. 7.1.1.5. Support Center hours of operation are to be provided between the hours of 7 a.m. and 6 p.m., Monday through Friday. 7.1.1.6. Support Center staff provides assistance in the following areas: 7.1.1.6.1. Assistance related to the use of the EDP System; 7.1.1.6.2. Advice on work-arounds for verified Defects; 7.1.1.6.3. Information on verified Defects previously identified by the NYSED and reported to Contractor; and 7.1.1.6.4. Advice on completion and authorization for submission of the Contractor Modification/Change Request Form to report identified Defects in the EDP System. 7.1.1.6.5. Contractor shall create and add appropriate documentation to the EDP help files or other mutually agreed to tools to address SED issues.
Sample 1
Support Center. In connection with the sale of the Products and the licensing of the Software pursuant to the License, SecureAlert will provide to Distributor reasonable support services related to the Software, including Training (as defined below) ("Support Services"). Distributor may contact SecureAlert's Support Center at any time, via telephone, facsimile or email, and SecureAlert shall use its commercially reasonable efforts to respond to any service inquiries within fifteen (15) minutes following receipt of such service inquiries by either (a) telephone or (b) the same means by which the inquiry was submitted.
Sample 1
Support Center. The WorkWise Support Center will be staffed weekdays from 9:00 a.m. to 5:00 p.m. (Pacific Time), excluding U.S. holidays.
Sample 1
Support Center. We will provide you with telephone and e-mail support to answer general Platform and Software questions and to identify and diagnose issues between the hours of 8:00 a.m. and 4:00 p.m., Central Time, seven days a week, excluding our company holidays. We also will provide support with respect to our Platform and Software to address business outage issues you may experience that arise during our company holidays. Xenia agrees that it will use its commercially reasonable efforts in the performance of its support services hereunder and will have qualified and trained personnel knowledgeable of our Platform and the Software to provide such support services.
Sample 1
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Support Center. The miniOrange Support Center is available to Customer and will be staffed by miniOrange Support Engineers Monday through Friday, except for recognized miniOrange holidays. miniOrange holidays will be posted in advance on the miniOrange website (/news). The Support Center can be contacted by sending an email at xxxx@xxxxxxxxxx.xxx or by telephone at +0 000 000 0000. During non-working hours, Customer may leave a telephone voicemail with the Support Center or send an email at xxxx@xxxxxxxxxx.xxx and the support incident will be reviewed at the start of the next working day. miniOrange will make commercially reasonable efforts to respond to online support inquires and telephone voicemails within 1 business day.
Sample 1
Support Center. Motorola shall maintain a Support Services Control Center capable of receiving from the SAA reports of any software irregularities, and requests for assistance in use of the Software.
Sample 1

Related to Support Center

  • Telemedicine Services This plan covers clinically appropriate telemedicine services when the service is provided via remote access through an on-line service or other interactive audio and video telecommunications system in accordance with R.I. General Law § 27-81-1. Clinically appropriate telemedicine services may be obtained from a network or non- network provider, and from our designated telemedicine service provider. When you seek telemedicine services from our designated telemedicine service provider, the amount you pay is listed in the Summary of Medical Benefits. When you receive a covered healthcare service from a network or non-network provider via remote access, the amount you pay depends on the covered healthcare service you receive, as indicated in the Summary of Medical Benefits. For information about telemedicine services, our designated telemedicine service provider, and how to access telemedicine services, please visit our website or contact our Customer Service Department.

  • Fitness Center Subject to the provisions of this Section, so long as Tenant is not in Default under this Lease, and provided Tenant’s employees execute a standard waiver of liability form used at the Fitness Center (hereinafter defined) and pay the applicable one time or monthly fee, then Tenant’s employees (the “Fitness Center Users”) shall be entitled to use the KINETIC fitness center (the “Fitness Center”) in the building located at 600 Xxxxxxx Xxxxxx Xxxxx, Xxxxxxx Xxxxx, Xxxxxxxxxx. The use of the Fitness Center shall be subject to the rules and regulations (including rules regarding hours of use) established from time to time by the Fitness Center operator. Landlord and Tenant acknowledge that the use of the Fitness Center by the Fitness Center Users shall be at their own risk. Tenant acknowledges that the provisions of this Section shall not be deemed to be a representation by Landlord that the Fitness Center (or any other fitness facility) shall be continuously operated and maintained throughout the Term of this Lease, and no termination of Tenant’s or the Fitness Center Users’ rights to the Fitness Center shall entitle Tenant to an abatement or reduction in Basic Rent, constitute a constructive eviction, or result in an event of default by Landlord under this Lease. Tenant hereby voluntarily releases, discharges, waives and relinquishes any and all actions or causes of action for personal injury or property damage occurring to Tenant or its employees or agents arising as a result of the use of the Fitness Center, or any activities incidental thereto, wherever or however the same may occur, and further agrees that Tenant will not prosecute any claim for personal injury or property damage against Landlord or any of its officers, agents, servants or employees for any said causes of action. It is the intention of Tenant with respect to the Fitness Center to exempt and relieve Landlord from liability for personal injury or property damage caused by negligence. Tenant’s rights hereunder to permit its employees to use the Fitness Center shall belong solely to Tenant and may not be transferred or assigned without Landlord’s prior written consent, which may be withheld by Landlord in Landlord’s sole discretion.

  • Infrastructure Infrastructure serves as the foundation and building blocks of an integrated IT solution. It is the hardware which supports Application Services (C.3.2) and IT Management Services (C.3.3); the software and services which enable that hardware to function; and the hardware, software, and services which allow for secure communication and interoperability between all business and application service components. Infrastructure services facilitate the development and maintenance of critical IT infrastructures required to support Federal government business operations. This section includes the technical framework components that make up integrated IT solutions. One or any combination of these components may be used to deliver IT solutions intended to perform a wide array of functions which allow agencies to deliver services to their customers (or users), whether internal or external, in an efficient and effective manner. Infrastructure includes hardware, software, licensing, technical support, and warranty services from third party sources, as well as technological refreshment and enhancements for that hardware and software. This section is aligned with the FEA/DoDEA Technical Reference Model (TRM) which describes these components using a vocabulary that is common throughout the entire Federal government. A detailed review of the TRM is provided in Section J, Attachment 5. Infrastructure includes complete life cycle support for all hardware, software, and services represented above, including planning, analysis, research and development, design, development, integration and testing, implementation, operations and maintenance, information assurance, and final disposition of these components. The services also include administration and help desk functions necessary to support the IT infrastructure (e.g., desktop support, network administration). Infrastructure components of an integrated IT solution can be categorized as follows:

  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).

  • Online Services Microsoft warrants that each Online Service will perform in accordance with the applicable SLA during Customer’s use. Customer’s remedies for breach of this warranty are described in the SLA.

  • Hospice Services Services are available for a Member whose Attending Physician has determined the Member's illness will result in a remaining life span of six months or less.

  • PROCUREMENT CARD The State has entered into an agreement for purchasing card services. The Purchasing Card enables Authorized Users to make authorized purchases directly from a Contractor without processing Purchase Orders or Purchase Authorizations. Purchasing Cards are issued to selected employees authorized to purchase for the Authorized User and having direct contact with Contractors. Cardholders can make purchases directly from any Contractor that accepts the Purchasing Card. The Contractor shall not process a transaction for payment through the credit card clearinghouse until the purchased Products have been shipped or services performed. Unless the cardholder requests correction or replacement of a defective or faulty Product in accordance with other Contract requirements, the Contractor shall immediately credit a cardholder’s account for Products returned as defective or faulty.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Connectivity User is solely responsible for providing and maintaining all necessary electronic communications with Exchange, including, wiring, computer hardware, software, communication line access, and networking devices.

  • PROHIBITION ON CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT To the extent applicable, Supplier certifies that during the term of this Contract it will comply with applicable requirements of 2 C.F.R. § 200.216.

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