Request for Technical Support Sample Clauses

Request for Technical Support. Authorized Users will make Technical Support requests by calling or emailing Vendor’s Technical Support staff or by submitting a request via Vendor’s customer service web portal. The Technical Support staff shall assign to the request the Problem Severity Level (as defined herein) indicated by the requestor.
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Request for Technical Support. Client will make Technical Support requests by calling or emailing Republic Core, or by such other means agreed to by the parties. Republic Core staff shall assign to the request the Problem Severity Level (as defined herein) as determined by Republic Core staff.
Sample 1Sample 2
Request for Technical Support. Customer will make Technical Support requests by calling or emailing CoinList. CoinList staff shall assign to the request the Problem Severity Level (as defined herein) as determined by CoinList staff.
Sample 1Sample 2
Request for Technical Support. Authorized users will make Technical Support requests for Primary and After-Hours support by calling (000) 000-0000 or emailing Contractor’s Technical Support County staff at xxxxxxx@xxxxxxxxx.xxx. Authorized users will make Technical Support requests for Hosting or Emergency support if any support needed that disrupts the daily tasks of County users or customers. You may get emergency support by calling (000) 000-0000 or (000) 000-0000 or emailing Contractor’s lead programmer at xxxx@xxxxxxxxx.xxx and copying project manager xxxxxxx@xxxxxxxxx.xxx. The Technical Support County staff shall assign to the request the Problem Severity Level (as defined herein) indicated by the requestor. County shall receive a response to emergency requests within twelve (12) hours.
Sample 1
Request for Technical Support. Technical Support requests are made by calling or emailing Supplier’s Technical Support staff or by submitting a request via Supplier’s customer service web portal. The Technical Support staff shall assign to the request the Problem Severity Level (as defined herein) indicated by the requestor.
Sample 1

Related to Request for Technical Support

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Statement of Work The Statement of Work to which Grantee is bound is incorporated into and made a part of this Grant Agreement for all purposes and included as Attachment A.

  • Innovative Scheduling Schedules which are inconsistent with the Collective Agreement provisions may be developed in order to improve quality of working life, support continuity of resident care, ensure adequate staffing resources, and support cost-efficiency. The parties agree that such innovative schedules may be determined locally by the Home and the Union subject to the following principles: (a) Such schedules shall be established by mutual agreement of the Home and the Union; (b) These schedules may pertain to full-time and/or part-time employees; (c) The introduction of such schedules and trial periods, if any, shall be determined by the local parties. Such schedules may be discontinued by either party with notice as determined through local negotiations; (d) Upon written agreement of the Home and the Union, the parties may agree to amend collective agreement provisions to accommodate any innovative unit schedules; (e) It is understood and agreed that these arrangements are based on individual circumstances and each agreement is made on a without prejudice or precedent basis. (f) It is understood and agreed that these arrangements can be utilized for temporary job postings for seasonal coverage (e.g. weekend workers, etc.).

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