Right to Discuss a Complaint and to Present a Grievance. (a) An employee should discuss a complaint with her immediate supervisor before presenting a grievance through the authorized representative of the Alliance. The supervisor must remind the employee of her right to have an Alliance xxxxxxx or other authorized representative of the Alliance accompany her during such discussion. The supervisor shall discuss the complaint with the employee in an attempt to resolve the issue. It is agreed that a discussion between the employee, and/or an Alliance xxxxxxx or other authorized representative of the Alliance, and the supervisor concerned or a local management representative may settle the issue and end the need to proceed by way of grievance.
Right to Discuss a Complaint and to Present a Grievance. An employee should discuss a complaint with her immediate supervisor before presenting a grievance through the authorized representative of the Alliance. The supervisor must remind the employee of her right to have an Alliance xxxxxxx or other authorized representative of the Alliance accompany her during such discussion. The supervisor shall discuss the complaint with the employee in an attempt to resolve the issue. It is agreed that a discussion between the employee, an Alliance xxxxxxx or other authorized representative of the Alliance, and the supervisor concerned or a local management representative may settle the issue and end the need to proceed by way of grievance. An authorized representative of the Alliance may present a grievance if she believes that an employee, a group of employees, the employees as a whole or the Alliance have been aggrieved or treated in an unjust, prejudicial, or unfair manner. An employee who wishes to discuss a complaint with a Local Management representative other than her prior to submission of a grievance, shall obtain the permission of her supervisor before leaving her work for that purpose. Such permission: shall not be withheld unreasonably, and shall be granted as soon as reasonably possible. The employee shall report back to her supervisor before resuming her normal duties. An Alliance xxxxxxx shall not be prevented or impeded in any way in the performance of her Alliance duties while investigating a complaint or representing employees in accordance with the provisions of this Article. When an Alliance xxxxxxx decides to investigate an urgent complaint, she shall obtain her supervisor's permission to leave her work: such permission shall be granted within the following thirty (30) minutes. The Alliance xxxxxxx shall be allowed a reasonable period of time in which to complete her investigation and she shall report to her supervisor before resuming her normal duties. Notwithstanding sub-clause (a), a grievance relating to a general question respecting the interpretation or application of the collective agreement may be presented by an authorized representative of the Alliance or the Corporation at any time.
