Scent-Free Vehicles Sample Clauses

Scent-Free Vehicles. The Contractor shall: a. Ensure an effort is made to arrange for scent-free vehicles for every transport mode when requested by client(s). b. Encourage providers to reduce smoke residue in vehicles. 1. Driver Standards. a. Act in a professional manner at all times, and are appropriately licensed, qualified, competent, and courteous. b. Protect client confidentiality, avoid offensive language/topics, maintain an appropriate professional relationship, and treat clients with respect. c. Wear, or have visible, easy-to-read proper company identification. d. Be clean and maintain a neat appearance at all times. e. Exit the vehicle to open and close vehicle doors when passengers enter or exit the vehicle. This shall apply to all commercial drivers. f. Provide assistance as necessary to or from the main door of the place of destination. g. Identify and announce their presence at the specified pick-up location. If a curbside pick-up is not apparent or appropriate drivers shall announce their presence to facility staff. h. Assist the passengers in being seated, including the fastening of the seat belt when necessitated by the client’s condition or if requested.

Scent-Free Vehicles. The Contractor shall: A. Ensure an effort is made to arrange for scent-free vehicles for every transport mode when requested by client(s). B. Encourage providers to reduce smoke residue in vehicles. 1. Driver Standards A. Act in a professional manner at all times, and are appropriately licensed, qualified, competent, and courteous. B. Protect client confidentiality, avoid offensive language/topics, maintain an appropriate professional relationship, and treat clients with respect. C. Wear, or have visible, easy-to-read proper company identification. D. Be clean and maintain a neat appearance at all times. E. Exit the vehicle to open and close vehicle doors when passengers enter or exit the vehicle. This shall apply to all commercial drivers. F. Provide assistance as necessary to or from the main door of the place of destination. G. Identify and announce their presence at the specified pick-up location. If a curbside pick-up is not apparent or appropriate drivers shall announce their presence to facility staff. H. Assist the passengers in being seated, including the fastening of the seat belt when necessitated by the client’s condition or if requested. I. Confirm, prior to allowing any vehicle to proceed that: I. Passengers are properly secured by their seat belts II. Wheelchairs are properly secured to the vehicle III. Passengers in wheelchairs are properly secured in their chairs J. Provide an appropriate level of assistance to clients when requested, as noted in the client’s file, or when necessitated by the client’s mobility status and personal condition, including: I. Curb-to-curb II. Door-to-door III. Door-through-door a. For residences, this applies to the exterior door of the residence b. For healthcare facilities, this applies to the street level main reception desk of the facility IV. Hand-to-hand a. For residence, this applies to exterior door of residence. b. For healthcare facilities, this applies to the street level main reception desk of facility. V. Passage up and down outside stairs, without placing the client or driver's personal health and safety in danger K. Provide support and direction to passengers as required by the client’s mobility status and physical condition, such as: I. Movement of wheelchairs and mobility-limited persons as they enter or exit the vehicle using the wheelchair lift; and II. Stowage by the driver of mobility aids and folding wheelchairs.