SECONDARY SUPPORT. WARNING: A secondary support chain is required for all objects mounted over head to protect personnel in case of failure in mounting hardware or structure.
SECONDARY SUPPORT. Coral Systems shall provide secondary support for the Licensed Materials. Such support shall include the providing of reasonable telephone support on a seven days per week, twenty four hours per day basis. Coral Systems' response time shall be as set forth in Exhibit D to this Agreement. In the event on site support is necessary after reasonable attempts to resolve the matters requiring support, CBIS and Coral Systems shall determine the severity of the support needs and mutually March 21, 1996 7 8 determine the timing and personnel necessary to address the relevant support issues. Coral Systems reserves the right to require CBIS to reimburse it for international telephone charges (including modem charges) and for all reasonable and customary travel and accommodation expenses incurred by Coral Systems in the providing of on-site support. CBIS shall have no obligation to reimburse Coral Systems for travel expenses which are not pre-approved by CBIS in writing.
SECONDARY SUPPORT. In lieu of the pledge of additional Cash Collateral or Primary Collateral to meet the Collateral Maintenance Tests, the Borrower may arrange with one or more of the Third Party Pledgors to provide additional support or collateral for the Loans as follows:
