Service Configuration Management Sample Clauses

Service Configuration Management. The Contractor shall implement a Service Configuration Management practice that contains information that relates to the maintenance, movement, and problems experienced within the operational environment. The Contractor shall provide a logical model of the EITS Environment by identifying, controlling, maintaining, and verifying information related to all Configuration Items (CI) and their relationships. Contractor shall actively work to model new relationships, identifying and creating CIs, critical attributes and relationships. The Contractor shall implement processes that incorporate information from multiple sources containing details of components or CIs that are used in the provision, support, and management of its IT services. This information will also include maintenance, movement, and problems experienced with CIs. The Contractor shall implement and maintain a Service Configuration Management process for all Integrated Services comprising the end-to-end services. Contractor shall conduct the Service Configuration Management process to identify, control, maintain, and verify the CIs approved by Customers, as comprising the Equipment, Software, and Applications to provide the Services. Contractor shall ensure:  Accurate configuration data is maintained for the CIs used to provide the Integrated Services  Only authorized CIs are accepted and recorded from receipt to disposal  The configuration status of the CIs can be reproduced at any point in time throughout its life cycle The Contractor shall implement controls to validate that any change to any CI records is the result of an approved Change.
Sample 1
AutoNDA by SimpleDocs
Service Configuration Management. The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of services, and the configuration items that support them, is available when and where it is needed. 🠦 TrustBuilder maintains and updates all the documentation of the TrustBuilder installation and makes that available to the Customer via the Customer portal.
Sample 1
Service Configuration Management i. Maintain “Inbound Links and A-Z”
Sample 1

Related to Service Configuration Management

  • Configuration Management The Contractor shall maintain a configuration management program, which shall provide for the administrative and functional systems necessary for configuration identification, control, status accounting and reporting, to ensure configuration identity with the UCEU and associated cables produced by the Contractor. The Contractor shall maintain a Contractor approved Configuration Management Plan that complies with ANSI/EIA-649 2011. Notwithstanding ANSI/EIA-649 2011, the Contractor’s configuration management program shall comply with the VLS Configuration Management Plans, TL130-AD-PLN-010-VLS, and shall comply with the following:

  • Contract Management To ensure full performance of the Contract and compliance with applicable law, the System Agency may take actions including:

  • AIN Selective Carrier Routing for Operator Services, Directory Assistance and Repair Centers 4.3.1 BellSouth will provide AIN Selective Carrier Routing at the request of <<customer_name>>. AIN Selective Carrier Routing will provide <<customer_name>> with the capability of routing operator calls, 0+ and 0- and 0+ NPA (LNPA) 555-1212 directory assistance, 1+411 directory assistance and 611 repair center calls to pre-selected destinations.

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • Project Management Plan 1 3.4.1 Developer is responsible for all quality assurance and quality control 2 activities necessary to manage the Work, including the Utility Adjustment Work.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Project Management Project Management Institute (PMI) certified project manager executing any or all of the following: • Development of Project Charter • Development of project plan and schedule • Coordination and scheduling of project activities across customer and functional areas • Consultation on operational and infrastructure requirements, standards and configurations • Facilitate project status meetings • Timely project status reporting • Address project issues with functional areas and management • Escalation of significant issues to customers and executive management • Manage project scope and deliverable requirements • Document changes to project scope and schedule • Facilitate and document project closeout

Time is Money Join Law Insider Premium to draft better contracts faster.