Service Order Changes. (a) If an installation or other CLEC-ordered work requires a change from the original CLEC service order in any manner, CBT shall notify CLEC in advance of performing the installation or other work to obtain authorization. CBT shall then provide CLEC an estimate of additional labor hours and/or materials. After all installation or other work is completed, CBT shall notify CLEC of actual labor hours and/or materials used in accordance with regular service order completion schedules. (b) If a CLEC Customer requests a service change at the time of installation or other work being performed by CBT on behalf of CLEC, CBT, while at the Customer premises, shall direct the CLEC Customer to contact CLEC so as to avoid unnecessary delays in service activation, should the CBT representative leave Customer premises.
Appears in 11 contracts
Samples: Local Exchange Telecommunications Services Resale Agreement, Local Exchange Telecommunications Services Resale Agreement, Local Exchange Telecommunications Services Resale Agreement
